Crackenback, 2627, NSW,
Australia
Lake Crackenback Resort and Spa Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Lake Crackenback Resort and Spa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Lake Crackenback Resort and Spa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lake Crackenback Resort and Spa has purchased the following applications: Workforce EmpLive Workforce Management for Workforce Management in 2012, Valsoft CMS Hospitality Guestcentrix for Hotel Property Management in 2014, LiveChat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lake Crackenback Resort and Spa is running and its propensity to invest more and deepen its relationship with WorkForce Software , Valsoft Corporation , SpaOne Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lake Crackenback Resort and Spa revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lake Crackenback Resort and Spa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorkForce Software | Legacy | Workforce EmpLive Workforce Management | Workforce Management | HCM | n/a | 2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Valsoft Corporation | Legacy | Valsoft CMS Hospitality Guestcentrix | Hotel Property Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Lake Crackenback Resort and Spa implemented Valsoft CMS Hospitality Guestcentrix supplied by Valsoft Corporation as its Hotel Property Management application. The deployment supported resort front desk and Novotel's Spa and Wellness Centre reception operations where staff handled bookings, walk-ins, phone calls, cash transactions and confidential client records as part of daily guest servicing.
Valsoft CMS Hospitality Guestcentrix was configured to support reservations, guest profile management and point of sale workflows for spa services, aligning with the receptionist activities recorded for the site. The implementation operated alongside Excel for ad hoc reporting and alongside SpaOne and Emplive for spa scheduling and employee management tasks, reflecting an operational integration pattern rather than a single consolidated platform. Governance emphasis was on receptionist procedures for cash handling, protection of confidential client information and coordinated handling of phone and walk in intake, with frontline staff maintaining booking ledgers and coordinating employee issues.
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Salon Management | ERP Services and Operations |
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2014 | 2014 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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