List of Valsoft CMS Hospitality Guestcentrix Customers
Montreal, H4T 1Z2, QC,
Canada
Since 2010, our global team of researchers has been studying Valsoft CMS Hospitality Guestcentrix customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Valsoft CMS Hospitality Guestcentrix for Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Valsoft CMS Hospitality Guestcentrix for Hotel Property Management include: Paradise Resort Gold Coast, a Australia based Leisure and Hospitality organisation with 200 employees and revenues of $20.0 million, Q1 Management, a Australia based Leisure and Hospitality organisation with 144 employees and revenues of $12.0 million, Lake Crackenback Resort and Spa, a Australia based Leisure and Hospitality organisation with 50 employees and revenues of $5.0 million, Rhapsody Resort, a Australia based Leisure and Hospitality organisation with 5 employees and revenues of $4.9 million and many others.
Contact us if you need a completed and verified list of companies using Valsoft CMS Hospitality Guestcentrix, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Valsoft CMS Hospitality Guestcentrix customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Lake Crackenback Resort and Spa | Leisure and Hospitality | 50 | $5M | Australia | Valsoft Corporation | Valsoft CMS Hospitality Guestcentrix | Hotel Property Management | 2014 | n/a |
In 2014, Lake Crackenback Resort and Spa implemented Valsoft CMS Hospitality Guestcentrix supplied by Valsoft Corporation as its Hotel Property Management application. The deployment supported resort front desk and Novotel's Spa and Wellness Centre reception operations where staff handled bookings, walk-ins, phone calls, cash transactions and confidential client records as part of daily guest servicing.
Valsoft CMS Hospitality Guestcentrix was configured to support reservations, guest profile management and point of sale workflows for spa services, aligning with the receptionist activities recorded for the site. The implementation operated alongside Excel for ad hoc reporting and alongside SpaOne and Emplive for spa scheduling and employee management tasks, reflecting an operational integration pattern rather than a single consolidated platform. Governance emphasis was on receptionist procedures for cash handling, protection of confidential client information and coordinated handling of phone and walk in intake, with frontline staff maintaining booking ledgers and coordinating employee issues.
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Paradise Resort Gold Coast | Leisure and Hospitality | 200 | $20M | Australia | Valsoft Corporation | Valsoft CMS Hospitality Guestcentrix | Hotel Property Management | 2017 | n/a |
In 2017, Paradise Resort Gold Coast deployed Valsoft CMS Hospitality Guestcentrix as its Hotel Property Management solution to centralize front-desk reservations and housekeeping processes across the resort. Valsoft CMS Hospitality Guestcentrix was implemented at the property level to operate core guest management functions, providing a single system of record for room inventory, reservations and room status visibility. The deployment emphasized front office and housekeeping workflows, including reservation handling, room status updates, and task assignment for housekeeping staff, leveraging Guestcentrix functionality to coordinate check-in/check-out and room-turn sequencing. The property integrated Guestcentrix with OPTii through the OPTii interface to improve housekeeping scheduling and room-turn efficiency, exchanging room status and task assignment information between systems to sequence cleaning priorities and optimize staff assignment. Operational scope covered the resort operations in Australia, with process and workflow alignment between front desk and housekeeping teams to use scheduled outputs from the integration, and governance focused on property-level operational procedures and shift-level task orchestration to enforce consistent room-turn workflows and handoff policies.
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Q1 Management | Leisure and Hospitality | 144 | $12M | Australia | Valsoft Corporation | Valsoft CMS Hospitality Guestcentrix | Hotel Property Management | 2017 | n/a |
In 2017, Q1 Management implemented Valsoft CMS Hospitality Guestcentrix at its Q1 Resort & Spa Surfers Paradise property. The deployment was for a Hotel Property Management application, positioning Valsoft CMS Hospitality Guestcentrix as the property management system for on‑site operations in Australia.
The implementation focused on housekeeping and operations capabilities, with inferred use of the housekeeping module driven by the OPTii integration. Configuration work centered on automating housekeeping task lists, room status updates, and scheduling workflows to reduce labor inefficiencies, using Valsoft CMS Hospitality Guestcentrix to orchestrate operational assignments and housekeeping task orchestration.
Q1 Resort & Spa adopted the OPTii housekeeping integration to connect real‑time task optimization with the property management workflow, integrating OPTii keeper with Valsoft CMS Hospitality Guestcentrix to synchronize room status and staff assignments. The property reported measurable housekeeping performance improvements within days of deployment, and the scope of the rollout remained at the individual resort level under Q1 Management’s operational governance.
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Leisure and Hospitality | 5 | $5M | Australia | Valsoft Corporation | Valsoft CMS Hospitality Guestcentrix | Hotel Property Management | 2017 | n/a |
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