Oak Ridge, 7438, NJ,
United States
Lakeland Bank Technographics
Lakeland Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lakeland Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 885 Lakeland Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lakeland Bank has purchased the following applications: Fiserv Premier Bank Platform for Core Banking in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lakeland Bank is running and its propensity to invest more and deepen its relationship with Fiserv , Cisco Systems , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lakeland Bank revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lakeland Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lakeland Bank Tech Stack and Enterprise Applications
Lakeland Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Premier Bank Platform | Core Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Lakeland Bank implemented Fiserv Premier Bank Platform as its Core Banking system to support commercial loan operations. The deployment focused on commercial loan servicing and loan boarding workflows managed by the Milton, NJ commercial lending team, with the Senior Commercial Loan Servicing Specialist functioning as Team Leader responsible for daily oversight of Loan Servicers and onboarding processes.
The Fiserv Premier Bank Platform configuration was used to board loan information for either Attorney prepared closings or document sets produced via LaserPro, to process funding instructions by wire or deposits into attorney escrow accounts, and to record closing fee transactions. The environment was also used for post close data quality control, collateral file preparation, UCC-1 filing renewals and terminations, and for ordering and reviewing construction inspection and title continuation reports.
The implementation explicitly integrated with a LaserPro interface to ingest loan documents and with credit origination workflows prepared by Loan Administrators for closed loans, enabling a coordinated flow from origination paperwork into the core. Operational coverage centered on commercial lending functions, including loan administration, loan servicing, funding, and legal/attorney interactions for mortgage secured transactions.
Governance and process controls emphasized training of new Junior and Commercial Loan Servicing Specialists, verification that data in Fiserv Premier Bank Platform matched Promissory Notes, Loan Approvals and Commitment Letters, and a tickler pending process to track missing post close documentation. The operational model relied on internal review gates and attorney coordination for funding authorization and closing accuracy rather than external implementation partners.
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Lakeland Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Lakeland Bank implemented Cisco Webex Meetings. The bank uses Cisco Webex Meetings on their website as its Audio Video and Web Conferencing solution to support both client-facing engagement and internal collaboration workflows.
The deployment follows a web-accessible, cloud-hosted conferencing model, with the application embedded on the corporate website to enable browser join and external participant access. Functional capabilities aligned to the Audio Video and Web Conferencing category include scheduled and ad hoc video meetings, screen sharing, session recording, and cross-platform client access, which together support customer meetings, advisory sessions, and employee collaboration.
Operational coverage centers on meeting orchestration for customer engagement and internal teams, with governance implications for user provisioning, access controls, and session security consistent with financial services requirements. The implementation narrative positions Lakeland Bank, Cisco Webex Meetings, Audio Video and Web Conferencing as a platform for customer interaction and business collaboration on the bank website.
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Lakeland Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, Lakeland Bank deployed Algolia Search to power site search on its public website. The implementation uses Algolia Search to deliver Application, Web and Enterprise Search capabilities for customer-facing content discovery, employing a search-as-a-service architecture with indexed records and API-driven query delivery integrated into the web front end. The configuration focuses on hosted indexing, query routing, and runtime relevance controls typical of a SaaS search deployment.
Configuration work emphasized relevance tuning, autocomplete and faceted navigation to support retail banking browsing workflows and product discovery on the website. Operational scope is limited to digital channels and the public web presence, with governance centered on index management, relevance governance and search configuration change control. This narrative documents Lakeland Bank Algolia Search Application, Web and Enterprise Search as the implemented solution for customer-facing search functionality.
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Digital Signing | Content Management |
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2021 | 2021 |
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Lakeland Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2007 | 2007 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Lakeland Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Lakeland Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Lakeland Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Lakeland Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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