Chatsworth, 91311, CA,
United States
Lamps Plus Technographics
Lamps Plus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lamps Plus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Lamps Plus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lamps Plus has purchased the following applications: LogMeIn BoldChat for Chatbots and Conversational AI in 2016, Algolia Search for Application, Web and Enterprise Search in 2020, Oracle Commerce Platform ( ex ATG Web Commerce ) for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lamps Plus is running and its propensity to invest more and deepen its relationship with GoTo (formerly LogMeIn) , Algolia , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lamps Plus revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lamps Plus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lamps Plus Tech Stack and Enterprise Applications
Lamps Plus AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Lamps Plus deployed LogMeIn BoldChat on its public website. LogMeIn BoldChat, a Chatbots and Conversational AI application, was provisioned to support online customer service and real-time customer engagement for Lamps Plus.
Deployment centered on a front end website chat widget and an agent console, implementing typical Chatbots and Conversational AI capabilities such as live chat, proactive chat invitations, canned responses, session transcript logging, and routing to customer service teams. Operational ownership was aligned with digital commerce and customer service functions, enabling synchronous customer interactions and agent-assisted selling directly on product pages.
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Lamps Plus Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, Lamps Plus implemented Algolia Search on their website. Lamps Plus implemented Algolia Search, an application in the Application, Web and Enterprise Search category, to power site search and product discovery for its e-commerce storefront. The deployment leverages Algolia Search capabilities such as catalog indexing, real time indexing updates, relevance tuning, autocomplete and faceted navigation, along with standard search features like typo tolerance and synonyms management to improve query matching and facet filtering across product attributes.
The implementation is structured as a search as a service integration with front end search UI components calling Algolia Search APIs to retrieve ranked results, supporting merchandising workflows and on-site navigation. Operational scope focuses on the consumer-facing website and the merchandising and e-commerce functions, with governance oriented around relevance tuning, synonym and facet configuration, and iterative refinement of ranking rules by product and merchandising teams.
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Lamps Plus eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Commerce Platform ( ex ATG Web Commerce ) | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021 Lamps Plus implemented Oracle Commerce Platform ( ex ATG Web Commerce ) to power its eCommerce storefront on lampsplus.com. Oracle Commerce Platform ( ex ATG Web Commerce ) serves as the primary application for online product presentation and transaction orchestration for the retailer.
The implementation concentrates on core eCommerce modules, including product catalog management, merchandising and promotions, search and navigation, checkout and payment orchestration, content management, and personalization capabilities that are standard within Oracle Commerce Platform ( ex ATG Web Commerce ). Business user tooling for merchandising and content staging is emphasized to support frequent catalog updates and promotional campaigns.
Operational scope is centered on the corporate website and the platform supports sales and merchandising business functions across Lamps Plus. The deployment uses the platform storefront and commerce engine to manage product data, pricing, customer sessions, and order capture workflows.
Governance and rollout practices align eCommerce operations, merchandising teams, and IT around controlled content staging, merchandising approval workflows, and release management for storefront changes. This narrative documents the structural implementation details of Oracle Commerce Platform ( ex ATG Web Commerce ) at Lamps Plus without asserting specific downstream integrations or measured outcomes.
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Personalization and Product Recommendations | eCommerce |
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2011 | 2011 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2016 | 2016 |
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Lamps Plus SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2002 | 2002 |
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Lamps Plus CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2011 | 2011 |
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Customer Analytics | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Listing Management | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Social Media Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2016 | 2016 |
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Lamps Plus ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Lamps Plus PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2012 | 2013 |
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Lamps Plus IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Lamps Plus CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Lamps Plus
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Lamps Plus Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||