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Lapin Kumi
Location
Alakorkalontie 18,
Rovaniemi, 96300,
Finland
Website
https://www.lapinkumi.fi/
Phone
358 40 122 5500
Artw industry
Automotive
Employee
Revenue

Lapin Kumi Technographics

Lapin Kumi Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Lapin Kumi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Lapin Kumi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Lapin Kumi has purchased the following applications: Smilee.io for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Lapin Kumi is running and its propensity to invest more and deepen its relationship with Smilee.io , Google , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Lapin Kumi revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lapin Kumi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Lapin Kumi Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Smilee.io Legacy Smilee.io Chatbots and Conversational AI AI-Powered Application n/a 2019 2019 In 2019, Lapin Kumi deployed Smilee.io on its public website. Smilee.io functions as the customer-facing conversational layer, categorized as Chatbots and Conversational AI, supporting customer inquiries and basic lead capture on the Finnish automotive aftermarket site. The implementation uses Smilee.io as a web-embedded conversational widget, consistent with SaaS delivery models for Chatbots and Conversational AI, with configuration focused on intent recognition, scripted conversational flows, FAQ automation, and form-based lead capture. For an organization of 20 employees, this architecture minimizes on-premise footprint and relies on cloud-hosted orchestration and a client-side JavaScript snippet to surface the chat user interface. Operational responsibility is centered on marketing and customer service teams who manage conversation content, response templates, and escalation rules, with routine updates to dialogue flows to reflect product and service changes on the site. Governance emphasizes content versioning and website widget administration, and the deployment serves Finland-based customers through the company website.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2019 2019
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Recruiting, Applicant Tracking System HCM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Transactional Email PaaS 2018 2018
IT Decision Makers and Key Stakeholders at Lapin Kumi
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Lapin Kumi Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Lapin Kumi Technographics

Lapin Kumi is a Automotive organization based in Finland, with around 20 employees and annual revenues of $2.0 million.

Lapin Kumi operates a diverse technology stack with applications such as Smilee.io, Google Workspace (Formerly Google G-Suite) and Hotjar, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.

Lapin Kumi has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Smilee.io, Google and Contentsquare.

Lapin Kumi recently adopted applications including Teamtailor ATS in 2021, Smilee.io in 2019 and Hotjar in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Lapin Kumi’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Lapin Kumi’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Lapin Kumi technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.