LaserShip
1912 Woodford Rd,
Vienna, 22182, VA,
United States
Vienna, 22182, VA,
United States
1 703-761-9030
Transportation
LaserShip Technographics
LaserShip Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LaserShip and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 LaserShip employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LaserShip has purchased the following applications: FinQuery for Lease Management in 2017, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LaserShip is running and its propensity to invest more and deepen its relationship with FinQuery, formerly LeaseQuery , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LaserShip revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LaserShip intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LaserShip Tech Stack and Enterprise Applications
LaserShip ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FinQuery, formerly LeaseQuery | Legacy | FinQuery | Lease Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, LaserShip implemented FinQuery Lease Management to centralize lease accounting and administration for its transportation operations. The engagement is recorded in the LeaseQuery vendor database showing LaserShip as a customer of the vendor now operating as FinQuery, formerly LeaseQuery. The implementation targeted corporate finance and accounting functions responsible for contract tracking and lease liability management.
FinQuery configuration focused on core Lease Management capabilities such as lease contract intake, schedules for amortization and interest, automated accounting entry generation, and consolidated lease portfolio reporting. The deployment supported standard lease accounting workflows aligned with ASC 842 and IFRS 16 treatments, including metadata capture for term, options, and payment schedules.
Governance adjustments accompanying the implementation emphasized centralized lease data, standardized recordkeeping procedures, and audit trail retention to support financial close and external reporting cycles. Vendor documentation and the LeaseQuery reference indicate LaserShip provisioned FinQuery Lease Management in 2017 for finance led lease administration.
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LaserShip AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, LaserShip deployed Salesforce Chat (formerly Salesforce Live Agent) to provide web-based customer support directly from its public site. The implementation positions Salesforce Chat within the Chatbots and Conversational AI category to manage real-time conversational engagement and front-line customer interactions.
The implementation focused on embedding the web chat widget and configuring the agent-facing console, session transcript capture, and routing rules to steer inbound chats to live customer service representatives. Configuration work included availability scheduling, canned response templates, and escalation workflows to move conversations from automated prompts to human agents, reflecting standard Chatbots and Conversational AI functional patterns.
Operational coverage centers on LaserShip customer service teams interacting with website visitors, with governance controls applied to chat routing, agent availability, and transcript retention for operational records. The deployment makes Salesforce Chat the Chatbots and Conversational AI layer for LaserShip customer service on the website, aligning conversational tooling with online support workflows.
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LaserShip Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, LaserShip deployed Microsoft 365 to establish a company-wide Collaboration platform. The Microsoft 365 application was provisioned to provide core collaboration services, combining Exchange Online email, SharePoint Online content and intranet capabilities, Microsoft Teams real-time communication, and OneDrive file sync to support productivity and communications functions across the business.
Configuration and operational scope emphasized tenant administration, centralized user provisioning, role-based access controls and document governance to manage mailbox and site lifecycle. The deployment is evident in LaserShip's public web footprint, where Microsoft 365 components appear on their website, indicating an integrated presence for collaboration services. LaserShip Microsoft 365 Collaboration supports corporate and operational teams, with governance focused on standardized site provisioning, access policies, and end-user collaboration workflows.
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Collaboration | Collaboration |
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2019 | 2019 |
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LaserShip CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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LaserShip PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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LaserShip IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at LaserShip
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by LaserShip Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from LaserShip IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the LaserShip digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD LaserShip Technographics
LaserShip is a Transportation organization based in United States,
with around 1600 employees and annual revenues of $400.0 million.
LaserShip operates a diverse technology stack with applications such as
FinQuery, Salesforce Chat (formerly Salesforce Live Agent) and Microsoft 365,
covering areas like Lease Management, Chatbots and Conversational AI and Collaboration.
LaserShip has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FinQuery, formerly LeaseQuery, Salesforce and Microsoft.
LaserShip recently adopted applications including
6sense Account Engagement Platform in 2023, ZoomInfo Chorus in 2021 and Intuit Mailchimp in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of LaserShip’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates LaserShip’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete LaserShip technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.