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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

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● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

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lastminute.com
Location
Corso San Gottardo 30,
Chiasso, 6830,
Switzerland
Website
https://www.in.lastminute.com/
Phone
41 22 180 37 08
Artw industry
Professional Services
Employee
Revenue

lastminute.com Technographics

lastminute.com Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by lastminute.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 lastminute.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that lastminute.com has purchased the following applications: Apple Pay for Payment Processing in 2024, Workplace by Facebook for Collaboration in 2018, Colt Cloud Contact Centre for Call Center in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems lastminute.com is running and its propensity to invest more and deepen its relationship with Apple , Klarna , Trustly Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing lastminute.com revenues, which have grown to $313.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for lastminute.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

lastminute.com Tech Stack and Enterprise Applications

lastminute.com ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apple Legacy Apple Pay Payment Processing ERP n/a 2024 2024
Payment Processing ERP 2024 2024
Payment Processing ERP 2024 2024
lastminute.com Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Facebook Legacy Workplace by Facebook Collaboration Collaboration n/a 2018 2018
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2022 2022
lastminute.com CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Colt Technology Legacy Colt Cloud Contact Centre Call Center CRM n/a 2018 2020
In 2018, Lastminute.com engaged Colt Technology and implemented Colt Cloud Contact Centre as its Call Center platform to standardise voice and data connectivity for distributed contact-centre operations. The initiative established a single-vendor routing architecture, centralising SIP trunking and IP access to bring voice traffic onto Colt’s network for Lastminute.com’s customer service channels. Colt Cloud Contact Centre implementation focused on centralised SIP trunking, IP access provisioning, and service-level monitoring delivered from Colt’s network edge. The deployment routed voice traffic through Colt’s backbone to enable consistent session management and monitoring, and the Colt Cloud Contact Centre platform was instrumented to support contact-centre availability and network-level diagnostics. The program covered Lastminute.com’s contact-centre operations across Italy and Europe, aligning voice connectivity for CRM and customer-service agents. Centralising connectivity reduced variability across distributed sites and enabled rapid remote working for CRM and contact-centre agents during COVID-19 by maintaining session continuity and managed IP voice access. Governance and rollout followed a staged commercial and technical timeline, with the contract signed end of 2018 and rollout consolidated by end of 2020 to standardise connectivity across sites. Outcomes reported included improved reliability for customer-service activities and enhanced service-level monitoring, alongside the operational benefit of enabling rapid remote working for contact-centre staff.
Customer Experience CRM 2019 2019
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2018 2018
Marketing Analytics CRM 2016 2016
Marketing Analytics CRM 2024 2024
Marketing Analytics CRM 2024 2024
Marketing Automation CRM 2014 2014
Tag Management CRM 2014 2014
Tag Management CRM 2019 2019
Tag Management CRM 2017 2017
lastminute.com ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2019 2019
lastminute.com IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2020 2020
lastminute.com CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2018 2018
Web Application Firewalls (WAF), Phishing Protection CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at lastminute.com

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by lastminute.com Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from lastminute.com IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the lastminute.com digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD lastminute.com Technographics
lastminute.com is a Professional Services organization based in Switzerland, with around 1400 employees and annual revenues of $313.0 million.
lastminute.com operates a diverse technology stack with applications such as Apple Pay, Workplace by Facebook and Colt Cloud Contact Centre, covering areas like Payment Processing, Collaboration and Call Center.
lastminute.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Apple, Facebook and Colt Technology.
lastminute.com recently adopted applications including Amadeus Customer Experience Management in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of lastminute.com’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates lastminute.com’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete lastminute.com technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.