London, EC1N 8JS,
United Kingdom
lastminute.com UK Technographics
lastminute.com UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by lastminute.com UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 52 lastminute.com UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that lastminute.com UK has purchased the following applications: SmartRecruiters SmartRecruit for Recruiting, Applicant Tracking System in 2020, EsoSphera Gaia for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems lastminute.com UK is running and its propensity to invest more and deepen its relationship with SAP , EsoSphera , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing lastminute.com UK revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for lastminute.com UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
lastminute.com UK Tech Stack and Enterprise Applications
lastminute.com UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SmartRecruiters SmartRecruit | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
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lastminute.com UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EsoSphera | Legacy | EsoSphera Gaia | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, lastminute.com UK deployed EsoSphera Gaia on its website. The EsoSphera Gaia implementation operates as an on-site conversational interface within the Chatbots and Conversational AI category, delivered through an embedded web chat experience accessible from the corporate site.
Configuration emphasized core conversational AI capabilities, including natural language understanding for intent classification, stateful dialog management for multi-turn interactions, and a managed knowledge layer for FAQ and scripted responses. EsoSphera Gaia was configured for session handling, context retention across interactions, and administrative controls for updating intents and response content to support iterative content tuning.
Operational scope targeted customer engagement on the public website, impacting customer service and digital marketing touchpoints rather than back office functions. Governance focused on conversation telemetry and analytics, with a continuous improvement loop for refining intents and dialog flows via the vendor management interface.
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lastminute.com UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2020 | 2020 |
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PBX, VoiP and Phone Systems | Collaboration |
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2015 | 2015 |
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lastminute.com UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2015 | 2015 |
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Call Tracking and Recording | CRM |
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2015 | 2015 |
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CRM | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2006 | 2006 |
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Tag Management | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2014 | 2014 |
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lastminute.com UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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lastminute.com UK PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2020 | 2020 |
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lastminute.com UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2020 | 2020 |
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lastminute.com UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Management | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at lastminute.com UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by lastminute.com UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||