LaunchDarkly
1999 Harrison St Suite 1100,
Oakland, 94612, CA,
United States
Oakland, 94612, CA,
United States
1 415-579-3275
Professional Services
LaunchDarkly Technographics
LaunchDarkly Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LaunchDarkly and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 LaunchDarkly employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LaunchDarkly has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, Lever by Employ for Applicant Tracking System in 2015, TeamSupport SnapEngage for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LaunchDarkly is running and its propensity to invest more and deepen its relationship with Oracle , Employ , Pendo.io or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LaunchDarkly revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LaunchDarkly intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LaunchDarkly Tech Stack and Enterprise Applications
LaunchDarkly ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020, LaunchDarkly implemented Oracle NetSuite ERP. The implementation targeted ERP Financial capabilities and concentrated on establishing an accounting system, implementing CPQ, configuring sales tax determination, and enabling ASC 606 revenue recognition compliance.
The Oracle NetSuite ERP deployment configured core financial modules including general ledger, accounts payable, accounts receivable, and revenue recognition controls to align with ASC 606. CPQ was implemented to connect pricing and quoting workflows into order management, supporting automated order entry and billing pathways consistent with ERP Financial processes.
Sales tax work focused on deterministic tax calculation workflows and tax reporting inside the ERP Financial ledger, embedding tax determination into billing and invoice posting. Governance activity included formalizing revenue recognition policies, clarifying contract accounting rules, and updating month end close procedures to reflect ASC 606 timing and contract considerations.
Operational scope covered finance, accounting, sales operations, and tax compliance teams at LaunchDarkly, with process orchestration between quoting, order management, billing, and revenue accounting. Oracle NetSuite ERP was positioned as the system of record for ERP Financial transactions and quote to cash orchestration.
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LaunchDarkly HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, LaunchDarkly implemented Lever by Employ as its Applicant Tracking System. Lever by Employ was instrumented on LaunchDarkly's careers pages to centralize job postings and candidate intake, supporting recruiting and talent acquisition for the company's roughly 600 employees through a cloud hosted deployment model.
The deployment leverages standard Applicant Tracking System capabilities, including requisition and job posting management, candidate tracking through configurable pipeline stages, interview scheduling and feedback capture, offer coordination, and reporting dashboards. Lever by Employ is configured to automate routine communications and pipeline transitions, and to provide a candidate-facing portal embedded on the corporate website for application submission and status updates.
Operational ownership sits with recruiting and HR stakeholders, with role based permissions and standardized hiring workflows to enforce consistency across hiring managers and interviewers. The implementation emphasizes career site integration and structured candidate data capture on the website, while governance is exercised through configured pipeline stages, interview debrief processes, and recruiting team access controls to manage candidate lifecycle and hiring decisions.
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Digital Adoption | HCM |
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2019 | 2019 |
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LaunchDarkly AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, LaunchDarkly deployed TeamSupport SnapEngage on its public website to add real-time customer engagement capabilities. The deployment of TeamSupport SnapEngage places the application in the Chatbots and Conversational AI category and supports customer support, pre-sales qualification, and website-based user assistance.
The implementation uses the TeamSupport SnapEngage client-side chat widget to deliver live chat sessions and automated conversational flows, with agent console functionality for support responders and session transfer between agents. Configuration focused on conversational scripting, proactive chat triggers, and transcript capture to support asynchronous follow-up.
Operational coverage is centered on LaunchDarkly's external web properties and is consumed by support and customer success teams to manage incoming web inquiries and qualification tasks. Governance emphasized chat routing and handling workflows, message templates, and role-based access to the agent console to ensure consistent handling of website conversations.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Natural Language Processing | AI-Powered Application |
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2022 | 2022 |
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LaunchDarkly Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Event Management | Collaboration |
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2018 | 2018 |
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LaunchDarkly Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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LaunchDarkly CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Account Based Marketing, Sales Engagement | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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LaunchDarkly ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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LaunchDarkly SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2019 | 2019 |
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LaunchDarkly TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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LaunchDarkly PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2021 | 2021 |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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LaunchDarkly IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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LaunchDarkly CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at LaunchDarkly
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by LaunchDarkly Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from LaunchDarkly IT executives and key decision makers. This section highlights LaunchDarkly's latest recorded technology evaluations, including Deltek CostPoint for ERP Financial on 2025-02-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the LaunchDarkly digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-18 | LaunchDarkly | Evaluated | Deltek | Deltek CostPoint | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD LaunchDarkly Technographics
LaunchDarkly is a Professional Services organization based in United States,
with around 600 employees and annual revenues of $65.0 million.
LaunchDarkly operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Lever by Employ and TeamSupport SnapEngage,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
LaunchDarkly has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Employ and TeamSupport.
LaunchDarkly recently adopted applications including
Pocus AI Agents in 2024, Atlassian Loom in 2022 and 6sense Account Engagement Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of LaunchDarkly’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates LaunchDarkly’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete LaunchDarkly technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.