London, 40745, KY,
United States
Laurel County Water District Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Laurel County Water District and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Laurel County Water District employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Laurel County Water District has purchased the following applications: United Systems Utility Management for Utilities Customer Care and Billing in 2007, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Laurel County Water District is running and its propensity to invest more and deepen its relationship with United Systems & Software , Microsoft , Rackspace Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Laurel County Water District revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Laurel County Water District intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| United Systems & Software | Legacy | United Systems Utility Management | Utilities Customer Care and Billing | CRM | n/a | 2007 | 2007 |
In 2007 Laurel County Water District implemented United Systems Utility Management to support Utilities Customer Care and Billing for its local water operations in Kentucky. The implementation is evidenced by a vendor credit on the public website, linking United Systems & Software to Laurel County Water District, and indicating the deployment centered on customer account and billing capabilities typical of utility CIS solutions.
United Systems Utility Management was configured to address core customer care workflows and recurring billing operations, with functional emphasis on customer account management, billing cycle processing, and service order tracking consistent with the Utilities Customer Care and Billing category. The vendor relationship shown through website design work suggests the rollout included a customer-facing web presence alongside the utility billing application, and that United Systems & Software provided both application and customer portal components.
Operational scope was concentrated on small utility administration, affecting customer service, billing administration, and local field service coordination within the Kentucky water district. Configuration and governance were proportionate to a 30 person organization, with centralized administration of billing rules and user access, and practical, category-aligned workflows for meter-to-bill and customer inquiry handling.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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