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List of United Systems Utility Management Customers

Smith County, TN
Location
122 Turner High Circle,
Carthage, 37030, TN,
United States
Website
https://www.smithcotn.com/
Phone
1 615-735-2294
Artw industry
Government
Employee
347
Revenue
$24M

Since 2010, our global team of researchers has been studying United Systems Utility Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased United Systems Utility Management for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using United Systems Utility Management for Utilities Customer Care and Billing include: Smith County, TN, a United States based Government organisation with 347 employees and revenues of $24.0 million, Old Gainesboro Road Utility District United States, a United States based Utilities organisation with 10 employees and revenues of $7.0 million, Gladeville Utility District, a United States based Utilities organisation with 20 employees and revenues of $5.0 million, Laurel County Water District, a United States based Utilities organisation with 30 employees and revenues of $3.0 million and many others.

Contact us if you need a completed and verified list of companies using United Systems Utility Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The United Systems Utility Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Gladeville Utility District Utilities 20 $5M United States United Systems & Software United Systems Utility Management Utilities Customer Care and Billing 2024 n/a
In 2024, Gladeville Utility District implemented United Systems Utility Management. United Systems Utility Management was deployed to support Utilities Customer Care and Billing functions for the Tennessee water utility, with United Systems & Software credited on the Gladeville Utility District website and the vendor's ALLIANCE utility suite referenced as the supporting product. The implementation centers on customer information system and billing capabilities, with CIS and billing module usage inferred from the vendor credit rather than an explicit case study. Configuration work is described in category-aligned terms, including rate schedule setup, meter-to-bill workflows, invoice generation, payment processing, and a customer self-service portal provided through the ALLIANCE suite, reflecting standard Utilities Customer Care and Billing functional modules. Operational coverage emphasizes customer service and billing business functions, centralizing account management and online self-service for residential and commercial customers in the district. Governance and workflow changes focused on billing cycle configuration, account and user access roles for administrative and customer service staff, and operationalizing meter data to billing processes through the vendor platform United Systems Utility Management.
Laurel County Water District Utilities 30 $3M United States United Systems & Software United Systems Utility Management Utilities Customer Care and Billing 2007 n/a
In 2007 Laurel County Water District implemented United Systems Utility Management to support Utilities Customer Care and Billing for its local water operations in Kentucky. The implementation is evidenced by a vendor credit on the public website, linking United Systems & Software to Laurel County Water District, and indicating the deployment centered on customer account and billing capabilities typical of utility CIS solutions. United Systems Utility Management was configured to address core customer care workflows and recurring billing operations, with functional emphasis on customer account management, billing cycle processing, and service order tracking consistent with the Utilities Customer Care and Billing category. The vendor relationship shown through website design work suggests the rollout included a customer-facing web presence alongside the utility billing application, and that United Systems & Software provided both application and customer portal components. Operational scope was concentrated on small utility administration, affecting customer service, billing administration, and local field service coordination within the Kentucky water district. Configuration and governance were proportionate to a 30 person organization, with centralized administration of billing rules and user access, and practical, category-aligned workflows for meter-to-bill and customer inquiry handling.
Old Gainesboro Road Utility District United States Utilities 10 $7M United States United Systems & Software United Systems Utility Management Utilities Customer Care and Billing 2008 n/a
In 2008, Old Gainesboro Road Utility District implemented United Systems Utility Management, a Utilities Customer Care and Billing application. The implementation established a vendor-delivered customer billing and online payment presence for the small Tennessee water utility. United Systems Utility Management was configured to provide core customer information and billing capabilities common to the Utilities Customer Care and Billing category, including account and statement generation, rate and billing cycle configuration, bill calculation and payment posting workflows. The deployment surfaced customer-facing payment processing through the utility website, indicating configuration of online bill-pay flows and customer account lookup functions within United Systems Utility Management. Website credit to United Systems & Software and the presence of online bill-pay links imply the application was integrated with the public site to route customer payments into the utility billing system. Operational coverage focused on customer service and billing operations within the Old Gainesboro Road Utility District, with governance and operational ownership centralized to support payment acceptance and routine billing administration.
Government 347 $24M United States United Systems & Software United Systems Utility Management Utilities Customer Care and Billing 2020 n/a
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Buyer Intent: Companies Evaluating United Systems Utility Management

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FAQ - APPS RUN THE WORLD United Systems Utility Management Coverage

United Systems Utility Management is a Utilities Customer Care and Billing solution from United Systems & Software.

Companies worldwide use United Systems Utility Management, from small firms to large enterprises across 21+ industries.

Organizations such as Smith County, TN, Old Gainesboro Road Utility District United States, Gladeville Utility District and Laurel County Water District are recorded users of United Systems Utility Management for Utilities Customer Care and Billing.

Companies using United Systems Utility Management are most concentrated in Government and Utilities, with adoption spanning over 21 industries.

Companies using United Systems Utility Management are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of United Systems Utility Management across Americas, EMEA, and APAC.

Companies using United Systems Utility Management range from small businesses with 0-100 employees - 75%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of United Systems Utility Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified United Systems Utility Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Utilities Customer Care and Billing.