Leeds City Council
Leeds City Council Technographics
Leeds City Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Leeds City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Leeds City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Leeds City Council has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2007, Vivup for Benefits Administration in 2019, Now Interact for Artificial Intelligence Marketing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Leeds City Council is running and its propensity to invest more and deepen its relationship with SAP , In-House Applications , Barclaycard or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Leeds City Council revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Leeds City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Leeds City Council Tech Stack and Enterprise Applications
Leeds City Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2007 | 2008 |
In 2007 Leeds City Council implemented SAP ERP ECC 6.0, classified under the ERP Financial apps category. SAP ERP ECC 6.0 is reported as the installed application but is used primarily for Human Resource Management and payroll rather than as a full transactional ERP across all council functions.
The council inventory lists Human Resource Management as the primary functional module, with Financial Accounting and Controlling SAP FICO present in a limited scope for travel management. The estate also includes a broad set of SAP components recorded by the council, including Production Planning SAP PP, Material Management SAP MM, Financial Supply Chain Management SAP FSCM, Sales and Distribution SAP SD, Project System SAP PS, Plant Maintenance SAP PM, Quality Management SAP QM, SAP NetWeaver, Exchange Infrastructure SAP XI, SAP Solution Manager, SAP Customer Relationship Management SAP CRM, SAP Supply Chain Management SAP SCM, SAP Supplier Relationship Management SAP SRM, SAP Product Lifecycle Management, SAP HANA High Performance Analytic Appliance, Government Risk and Compliance SAP GRC, SAP Strategic Enterprise Management SAP SEM, Compliance Management for SOA, SAP Business Warehouse SAP BW, SAP Advanced Planning and Optimization SAP APO, Salesforce Automation SFA, and Internet Transaction Server ITS.
Leeds City Council reports an upgrade to Enhancement Package 7 for SAP ERP 6.0 and a SAP NetWeaver 7.4 SP Stack 12 baseline with ST-XI 7.31 noted for XI components, reflecting patch and enhancement levels in the estate. The SAP infrastructure is hosted in a local authority data centre on council premises, there is no external third party support contract for SAP, and the SAP Development Team is responsible for managing licenses. The council does not operate SAP support partnerships with other local authorities and it does not provide SAP access to other public bodies, procurement for SAP related opportunities is advertised via Yortender.
Operationally the implementation centers on HR and payroll business functions across the council, with a constrained financial management footprint limited to travel processing in FICO. The council explicitly reports no plans to move to S4 Hana and indicates nothing is planned to move away from SAP, indicating a sustained on premises ERP Financial configuration focused on HRM capabilities.
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ERP Financial | ERP |
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2012 | 2013 |
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Expense Management | ERP |
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2014 | 2014 |
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Leeds City Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vivup | Legacy | Vivup | Benefits Administration | HCM | n/a | 2019 | 2019 |
In 2019, Leeds City Council implemented Vivup as its Benefits Administration platform. The implementation provisioned the Vivup benefits portal on the council website, accessible at leedscc.vivup.co.uk, providing a centralized online entry point for employee benefits and wellbeing services.
Vivup was configured to deliver core Benefits Administration capabilities consistent with the category, including employee self-service enrollment, reward and discount programs, wellbeing content, and lifecycle communications. The deployment emphasized a user-facing web portal model with HR-facing administrative controls to manage benefit catalogs, eligibility rules, and communications workflows.
Operational coverage is focused on Leeds City Council employees, linking benefits access to council HR operations. Governance for the Vivup Benefits Administration implementation was structured within council HR, embedding the platform on the public-facing site to centralize access and standardize benefit administration processes.
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Core HR | HCM |
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2007 | 2008 |
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Core HR | HCM |
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2022 | 2023 |
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HR Service Delivery | HCM |
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2022 | 2023 |
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Onboarding | HCM |
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2022 | 2023 |
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Payroll | HCM |
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2022 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2023 |
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Workforce Management | HCM |
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2022 | 2023 |
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Leeds City Council AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Now Interact | Legacy | Now Interact | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Leeds City Council implemented Now Interact on its public website to introduce AI-driven customer engagement capabilities. The deployment of Now Interact aligns with the Artificial Intelligence Marketing category and was provisioned as a web-embedded conversational and personalization layer to handle citizen inquiries, automated guidance, and contextual content delivery on municipal pages.
The implementation targeted digital services, customer service, and communications functions within the council, with operational governance organized around centralized content and conversation template management. Configuration emphasized conversational interfaces, personalization workflows, and campaign orchestration tied to the website content workflow, with instrumented analytics for message performance and engagement monitoring.
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Leeds City Council Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2004 | 2004 |
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Analytics and BI | Analytics and BI |
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2022 | 2023 |
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Leeds City Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2018 | 2018 |
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Video Editing | Content Management |
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2019 | 2019 |
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Leeds City Council eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2015 | 2015 |
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Leeds City Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2020 | 2020 |
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Leeds City Council PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2016 | 2016 |
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Leeds City Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Leeds City Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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Leeds City Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Leeds City Council
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Services Officer | CXO | Finance | |
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Finance Manager / Chief Accountant | Manager | Finance | |
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Senior Financial Manager | Manager | Finance | |
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Travel Planning Co-ordinator | Manager | Operations | |
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Finance Manager | Manager | Finance | |
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Senior Treasury Manager | Manager | Treasury | |
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Procurement Officer | Manager | Procurement | |
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Chief Information Officer | CXO | IT | |
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Chief Officer-HR | CXO | HR | |
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Head of Payroll Services | Director | Finance | |
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Chief Digital Information Officer | CXO | IT | |
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Senior IT Officer | Director | IT | |
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Head of IT Strategy and Solutions | Director | IT | |
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CFO | CXO | Finance | |
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Head Of Finance | Director | Finance | |
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Head of Digital Change | Director | IT | |
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Head of Procurement & Commercial (Legal) | Director | Procurement | |
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Apps Being Evaluated by Leeds City Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Leeds City Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Leeds City Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Leeds City Council Technographics
Leeds City Council is a Government organization based in United Kingdom,
with around 14000 employees and annual revenues of $750.0 million.
Leeds City Council operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Vivup and Now Interact,
covering areas like ERP Financial, Benefits Administration and Artificial Intelligence Marketing.
Leeds City Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Vivup and Now Interact.
Leeds City Council recently adopted applications including
MHR iTrent HR in 2022, MHR iTrent HR Service in 2022 and MHR iTrent Onboarding in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Leeds City Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Leeds City Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Leeds City Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.