Leigh Day
27 Goswell Rd., Barbican,
London, EC1M 7AJ,
United Kingdom
London, EC1M 7AJ,
United Kingdom
44 20 7650-1200
Professional Services
Leigh Day Technographics
Leigh Day Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Leigh Day and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Leigh Day employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Leigh Day has purchased the following applications: Thomson Reuters Elite 3E for Legal Practice Management in 2025, Kentico Xperience CMS for Web Content Management in 2012, Hotjar for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Leigh Day is running and its propensity to invest more and deepen its relationship with Thomson Reuters Elite , Kentico Software , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Leigh Day revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Leigh Day intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Leigh Day Tech Stack and Enterprise Applications
Leigh Day ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Thomson Reuters Elite | Legacy | Thomson Reuters Elite 3E | Legal Practice Management | ERP Services and Operations | Helm360 | 2025 | 2025 |
In 2025, Leigh Day implemented Thomson Reuters Elite 3E as its Legal Practice Management platform to support continued growth across its eight UK locations and a workforce of nearly 800. The decision responds to the firm’s need for a modern SaaS platform capable of handling mass litigation claim management and complex multi-matter billing across multiple currencies, aligning Leigh Day Thomson Reuters Elite 3E Legal Practice Management with core finance and practice operations.
The Thomson Reuters Elite 3E deployment centers on the application’s financial and practice management modules, configured to support automated workflows, complex billing rules, and analytics-driven reporting. Implementation scope emphasizes mass litigation workflows and multi-matter billing configuration, with the platform expected to deliver real-time insights and cutting-edge analytics to finance, fee earners, and practice group managers.
Deployment is the cloud version of 3E delivered as a fully managed service by Elite and powered by Microsoft Azure, providing nearly unlimited scale, 24/7 monitoring, and advanced security. The implementation explicitly includes integration with the firm’s newly selected case management platform ShareDo, aligning case intake, matter data, and billing lifecycles between case management and practice management systems. Helm360 is engaged as the Elite Premier Delivery Partner to lead configuration, data migration planning, and rollout coordination.
Governance and rollout will combine Elite managed services with Helm360 implementation delivery, restructuring workflows to centralize billing, reporting, and automated approvals within 3E. Leadership has framed the program as a long-term platform decision, with expectations of longevity and scalability to support the firm for at least the next decade, and with stated outcomes including operational benefits from automation, enhanced reporting, and cloud resilience.
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Leigh Day Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentico Software | Legacy | Kentico Xperience CMS | Web Content Management | Content Management | n/a | 2012 | 2012 |
In 2012, Leigh Day deployed Kentico Xperience CMS for Web Content Management on its public website. The implementation centralized content authoring and publishing for the firm's site, using Kentico Xperience CMS features for templating, page management and digital asset handling. Deployment focused on the United Kingdom hosted corporate site that serves client facing information and firm communications.
Configuration emphasized role based editorial workflows, content staging and approval pipelines, and template driven page rendering to support legal content governance. Operational ownership aligned with marketing and communications for editorial control and IT for platform administration and maintenance. Leigh Day used Kentico Xperience CMS to standardize page templates, manage URLs and assets, and enforce editorial governance across web content operations.
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Leigh Day CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, Leigh Day implemented Hotjar as a Customer Experience tool on its public website to capture user behavior and qualitative feedback. Leigh Day deployed Hotjar to enable session recordings, heatmaps, funnels, and on-page feedback collection, using the Hotjar JavaScript tracking snippet embedded in site templates to instrument client-facing pages. The relationship is explicit, Leigh Day Hotjar Customer Experience web analytics and UX optimization, with Hotjar feeding behavioral signals to digital analytics and UX workflows.
Deployment focused on site-level instrumentation rather than back office systems, with operational ownership placed with the web and digital marketing teams. Governance emphasized converting Hotjar insights into content and user experience adjustments through established editorial and UX review cycles, and controls were applied at the page template level to manage data capture scope and privacy considerations.
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Leigh Day TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Leigh Day PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Leigh Day IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Leigh Day CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Leigh Day
| First Name | Last Name | Title | Function | Department | Phone | |
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Finance Director | Director | Finance | |
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Assistant Financial Controller | Director | Finance | |
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Finance Analyst | Manager | Finance | |
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HR Manager | Manager | HR | |
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IT Infrastructure Manager | Manager | Finance | |
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HR Generalist | CXO | HR | |
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Head of information services | Director | IT | |
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Partner | IT Director | Director | IT | |
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HR Director | Director | HR | |
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HR Manager | Manager | HR | |
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IT Operations/Infrastructure Analyst | Non Manager | IT | |
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Integration Architect | Non Manager | IT | |
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Apps Being Evaluated by Leigh Day Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Leigh Day IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Leigh Day digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Leigh Day Technographics
Leigh Day is a Professional Services organization based in United Kingdom,
with around 800 employees and annual revenues of $150.0 million.
Leigh Day operates a diverse technology stack with applications such as
Thomson Reuters Elite 3E, Kentico Xperience CMS and Hotjar,
covering areas like Legal Practice Management, Web Content Management and Customer Experience.
Leigh Day has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Thomson Reuters Elite, Kentico Software and Contentsquare.
Leigh Day recently adopted applications including
Thomson Reuters Elite 3E in 2025, Hubspot Marketing Automation in 2021 and Amazon SES in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Leigh Day’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Leigh Day’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Leigh Day technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.