Brooklyn, 11214-3108, NY,
United States
Lenco Diagnostic Laboratories Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Lenco Diagnostic Laboratories and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Lenco Diagnostic Laboratories employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lenco Diagnostic Laboratories has purchased the following applications: CGM LABDAQ for Laboratory Management in 2020, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lenco Diagnostic Laboratories is running and its propensity to invest more and deepen its relationship with CompuGroup Medical , Freshworks , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lenco Diagnostic Laboratories revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lenco Diagnostic Laboratories intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CompuGroup Medical | Legacy | CGM LABDAQ | Laboratory Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Lenco Diagnostic Laboratories deployed CGM LABDAQ in a Laboratory Management implementation to launch and scale a high-volume COVID-19 testing program at its Brooklyn, New York facility. Lenco Diagnostic Laboratories used CGM LABDAQ to orchestrate test workflows, specimen accessioning, result validation and reporting, and laboratory throughput management for emergency diagnostic operations.
CGM LABDAQ was configured with instrument interfaces and portal connectivity developed and supported by CompuGroup Medical, enabling automated data ingestion from analyzers and electronic result distribution to clinician portals. Functional capabilities implemented included laboratory information system order management, specimen tracking, result reporting, and workflow orchestration tuned for high daily volumes and rapid production ramp-up.
Integrations emphasized analyzer instrument interfaces and portal connectivity to streamline automated data flow between testing instruments and external result consumers, supporting end to end lab operations across testing, logistics and result delivery. CompuGroup Medical provided interface development and operational support during the production ramp-up and go-live process, enabling rapid scale of daily testing volumes.
The lab went live with COVID-19 testing on March 19, 2020 and achieved rapid turnaround with most results delivered within 24 to 72 hours while sustaining very high daily throughput through the enhanced interfaces and portal connectivity. This implementation positions CGM LABDAQ as the Laboratory Management platform underpinning Lenco Diagnostic Laboratories COVID-19 testing operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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