The Lensbury
Broom Road,
Teddington, TW11 9NU,
United Kingdom
Teddington, TW11 9NU,
United Kingdom
44 20 8614-6400
Leisure and Hospitality
The Lensbury Technographics
The Lensbury Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Lensbury and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 173 The Lensbury employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Lensbury has purchased the following applications: Xplor Legend for Gym Management in 2020, Microsoft 365 for Collaboration in 2021, Intuit Mailchimp for Marketing Automation in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Lensbury is running and its propensity to invest more and deepen its relationship with Xplor Technologies , ResDiary , The Access Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Lensbury revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Lensbury intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Lensbury Tech Stack and Enterprise Applications
The Lensbury ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xplor Technologies | Legacy | Xplor Legend | Gym Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, The Lensbury implemented Xplor Legend, deploying the Gym Management application to create a branded native mobile app and digital member services. The Lensbury used Xplor Legend to extend member engagement, bookings and virtual classes across its UK leisure facilities, establishing a new virtual offering in response to COVID-19.
The deployment centered on the native mobile app and digital member services modules of Xplor Legend, configured to handle member registration, class bookings and virtual class delivery workflows. Module usage for the mobile app and digital member services is reported in the vendor case study, indicating the implementation emphasized member-facing functionality and booking orchestration.
Operational coverage was focused on The Lensbury’s UK leisure facilities, impacting member services and facility operations by providing a virtual delivery channel alongside on-site offerings. Integrations with other enterprise systems are not specified in the source, the implementation narrative therefore concentrates on the mobile and digital service layer provided by Xplor Legend.
The implementation generated an explicit outcome, driving over 250 virtual members and creating a new revenue stream as documented in the vendor case study. Xplor Legend was positioned as the Gym Management platform supporting The Lensbury’s shift to digital member engagement and virtual class monetization.
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Reservation and Booking Management | ERP Services and Operations |
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2018 | 2018 |
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The Lensbury Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 The Lensbury implemented Microsoft 365 as its Collaboration platform. The Lensbury is using Microsoft 365 on their website and across its leisure and hospitality operations to provide email, document and content management, real time communication, file synchronization and Office productivity capabilities. Microsoft 365 supports internal communication and document workflows for corporate staff and onsite teams involved in front desk, facilities and guest services.
Deployment follows a tenant based Microsoft 365 architecture with centralized administration for user identities, role based access control and SharePoint site collections to segment content and permissions. Functional modules commonly deployed in this configuration include Exchange Online, SharePoint Online, Microsoft Teams, OneDrive and Office applications to manage intranet content, staff collaboration and operational documents. Governance emphasis is on tenant administration, permission models and site level content governance to align departmental workflows across corporate and site operations.
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The Lensbury CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2020 | 2020 |
In 2020, The Lensbury deployed Intuit Mailchimp as its Marketing Automation solution. The Lensbury, a United Kingdom leisure and hospitality operator with approximately 173 employees and annual revenue of 22,000,000, integrated Intuit Mailchimp on its public website to centralize email subscriber capture and campaign delivery.
The implementation leveraged Intuit Mailchimp core capabilities including audience management, email campaign creation, template branding, embedded signup forms, and automated workflow configuration. The Intuit Mailchimp configuration emphasized segmented audiences and reusable campaign templates to support promotional mailings and member communications.
Mailchimp is embedded into The Lensbury website to capture guest opt in and route contacts into audience segments, supporting marketing and guest services communications. Operational ownership is assigned to the marketing function, with workflows defined for list hygiene and consent tracking that reflect hospitality outreach patterns.
Governance changes included campaign scheduling controls, audience segmentation rules, and processes to maintain consent capture from web forms, with operational procedures to keep subscriber records current. The narrative centers on Intuit Mailchimp as The Lensbury Marketing Automation platform used for online subscriber capture and email campaign orchestration.
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The Lensbury Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2022 | 2023 |
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The Lensbury IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The Lensbury
| First Name | Last Name | Title | Function | Department | Phone | |
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Managing Director | CXO | Operations | |
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Cost Controller | Director | Finance | |
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Operations Director | Director | Operations | |
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Leisure Operations Manager | Manager | Supply Chain | |
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Finance Director | Director | Finance | |
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Apps Being Evaluated by The Lensbury Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Lensbury IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Lensbury digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Lensbury Technographics
The Lensbury is a Leisure and Hospitality organization based in United Kingdom,
with around 173 employees and annual revenues of $22.0 million.
The Lensbury operates a diverse technology stack with applications such as
Xplor Legend, Microsoft 365 and Intuit Mailchimp,
covering areas like Gym Management, Collaboration and Marketing Automation.
The Lensbury has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Xplor Technologies, Microsoft and Intuit.
The Lensbury recently adopted applications including
Access Procure Wizard in 2022, Microsoft 365 in 2021 and Host Europe in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Lensbury’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Lensbury’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Lensbury technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.