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Les Ormes, Domaine & Resort Tech Stack and Enterprise Applications

Les Ormes, Domaine & Resort HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Bodet Software Legacy Bodet Kelio Time and Attendance Time and Attendance HCM n/a 2017 2017
In 2017, Les Ormes, Domaine & Resort implemented Bodet Kelio Time and Attendance to centralize personnel administration and labor time management across its resort operations. The Time and Attendance deployment targeted HR and payroll functions for an approximately 100 person leisure and hospitality operation in France. Les Ormes configured Bodet Kelio Time and Attendance to support personnel administration missions including realization of DPAE, preparation of contracts and amendments, onboarding documentation such as job descriptions and welcome books, and the capture and entry of working hours. The implementation used Kelio's time capture and absence management capabilities to collect variable elements and record hours used in downstream payroll processes. Bodet Kelio Time and Attendance was also applied to standardize data entry workflows between operational staff and HR. The rollout included integration into the resort's contract dematerialization initiative, specifically the transition to e-cloud pay for electronic employment contracts. Kelio served as the operational source for hours and variable pay elements, feeding payroll activities managed by the internal payroll team. Operational coverage focused on HR, payroll, and site managers responsible for shift scheduling and attendance recording. Governance changes centered on formalizing onboarding and contract workflows, moving document creation and DPAE processing into the Kelio-centered HR process, and coordinating with payroll for variable element collection. Training and process alignment emphasized consistent hours entry and dossier preparation across HR and operational teams.
Les Ormes, Domaine & Resort AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iAdvize Legacy iAdvize Conversational Platform Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Les Ormes, Domaine & Resort deployed iAdvize Conversational Platform on its public website. The iAdvize Conversational Platform is used as a Chatbots and Conversational AI solution to manage online visitor engagement and real-time customer interactions for the leisure and hospitality property. Deployment is implemented as an embedded web chat widget and conversational routing layer, configured to surface proactive messaging, session handoff to live agents, and agent-facing dashboards for conversation management. Functional modules implemented include automated chat flows for common inquiries, live agent escalation for complex queries, and reporting and monitoring capabilities aligned with contact handling and reservation inquiry workflows. Integrations with backend systems are not specified in the source, so technical connections are limited to site-level embedding and visitor session tracking within the web channel. Operational scope centers on customer service and reservation functions supporting site visitors, with governance focused on agent workflow configuration, conversation moderation, and ongoing adjustments to chat flows by internal service teams.
Chatbots and Conversational AI AI-Powered Application 2021 2021
Les Ormes, Domaine & Resort CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
D-EDGE Hospitality Solutions Legacy LoungeUp CRM CRM n/a 2021 2021
In 2021, Les Ormes, Domaine & Resort deployed LoungeUp to manage guest interactions, implementing LoungeUp as its customer-facing CRM on the resort website. The deployment places LoungeUp directly on the public site to capture web-driven inquiries and opt-in communications, reflecting a web-embedded CRM implementation for the property. The implementation centers on CRM capabilities common to hospitality use cases, including web lead capture, guest profile consolidation, segmentation for targeted communications, and campaign automation for pre-arrival and post-stay engagement. Configuration work appears focused on mapping website forms into centralized contact records and establishing lifecycle stages for guests from prospect to repeat visitor, consistent with CRM operational workflows. Operationally the LoungeUp deployment supports marketing, front-office, and reservations workflows at the resort, centralizing digital touchpoints to provide a single guest record for on-site teams. Integration touchpoints are implied with booking and property operations workflows to align web-captured data with reservation and on-site service processes, while preserving a web-first data collection architecture. Governance and rollout emphasis is on centralized data handling and consent management to meet French data protection expectations, with marketing and reception teams accountable for campaign scheduling and guest communications. The LoungeUp CRM implementation on Les Ormes website establishes a controlled channel for guest engagement and profile management across core hospitality functions.
Marketing Automation CRM 2018 2018

IT Decision Makers and Key Stakeholders at Les Ormes, Domaine & Resort

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Les Ormes, Domaine & Resort Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Les Ormes, Domaine & Resort IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Les Ormes, Domaine & Resort digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Les Ormes, Domaine & Resort Technographics
Les Ormes, Domaine & Resort is a Leisure and Hospitality organization based in France, with around 100 employees and annual revenues of $10.0 million.
Les Ormes, Domaine & Resort operates a diverse technology stack with applications such as Bodet Kelio Time and Attendance, iAdvize Conversational Platform and LoungeUp, covering areas like Time and Attendance, Chatbots and Conversational AI and CRM.
Les Ormes, Domaine & Resort has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Bodet Software, iAdvize and D-EDGE Hospitality Solutions.
Les Ormes, Domaine & Resort recently adopted applications including Ruby Live Chat in 2021, LoungeUp in 2021 and SendinBlue in 2018, highlighting its ongoing modernization strategy.
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Our research team continuously updates Les Ormes, Domaine & Resort’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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