Jamestown, 14701, NY,
United States
Libera, Inc. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Libera, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Libera, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Libera, Inc. has purchased the following applications: Alliance MyObjectives for Performance and Goal Management in 2016, Microsoft 365 for Collaboration in 2015, FreshDesk Customer Support for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Libera, Inc. is running and its propensity to invest more and deepen its relationship with Alliance Enterprises , Microsoft , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Libera, Inc. revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Libera, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alliance Enterprises | Legacy | Alliance MyObjectives | Performance and Goal Management | HCM | n/a | 2016 | 2016 |
In 2016, Libera, Inc. implemented Alliance MyObjectives, a Goal Achievement Software, to create a structured goal-setting and gamified performance workflow for internal teams. Alliance MyObjectives was introduced through an adoption program led by the Project Management team and targeted internal associates across operations and management to drive consistent objective definition and tracking.
Training and enablement were the primary instruments of the rollout, with Libera developing and documenting hands-on curricula that covered KanBan practices, Alliance MyObjectives usage, and ZenDesk fundamentals for support-facing staff. The company maintained a certified trainer credential, delivering Intro to Aware certification through a partnership with Alliance Enterprises, and expanded accessibility by providing assistive technology training using Jaws 18, ZoomText and Dragon.
Operational governance centered on embedding goal-setting into regular project management cadences, the Project Management team using standard project management tools to coordinate training sprints and adoption milestones. Libera developed role-specific playbooks showing managers and teams how to develop goals and how to play the game inside Alliance MyObjectives, with training delivery and internal documentation serving as the main levers for ongoing governance and capability sustainment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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IT Service Management | ITSM |
|
2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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