Liberty Specialty Markets
20 Fenchurch St,
London, EC3M 3AW,
United Kingdom
London, EC3M 3AW,
United Kingdom
44 20 3758-0000
Insurance
Liberty Specialty Markets Technographics
Liberty Specialty Markets Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Liberty Specialty Markets and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1900 Liberty Specialty Markets employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Liberty Specialty Markets has purchased the following applications: SAP Concur Invoice for AP Automation in 2015, Articulate 360 Platform for Learning and Development in 2015, Guidewire Canvas for Insurance Claims Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Liberty Specialty Markets is running and its propensity to invest more and deepen its relationship with SAP , Infor , Articulate or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Liberty Specialty Markets revenues, which have grown to $4.79 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Liberty Specialty Markets intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Liberty Specialty Markets Tech Stack and Enterprise Applications
Liberty Specialty Markets ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Invoice | AP Automation | ERP | n/a | 2015 | 2016 |
In 2015 Liberty Specialty Markets implemented SAP Concur Invoice as its AP Automation platform for accounts payable and invoice processing within its United Kingdom finance organization. The deployment positioned SAP Concur Invoice to centralize supplier invoice intake, automated data capture, approval routing, and electronic posting processes for the companys AP function.
Implementation work focused on configuring SAP Concur Invoice modules for invoice capture and OCR, configurable approval workflows, PO matching and coding workflows, and integration-ready export formats for general ledger posting. The SAP Concur Invoice configuration emphasized AP Automation controls, invoice lifecycle visibility, and standardized invoice validation rules to support finance and accounts payable operations.
Operational integration aligned SAP Concur Invoice with the firms SAP S/4HANA footprint, with explicit training activity noted for SAP S/4HANA and Concur Expenses and Invoicing. A SAP S/4HANA Training Lead delivered e-learning from Nov 2017 to May 2018 using Camtasia and Articulate Storyline to support adoption, and governance practices were established in the finance organization to standardize approvals and operational workflows.
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ERP Financial | ERP |
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2015 | 2016 |
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ERP Financial | ERP |
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2017 | 2017 |
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ERP Financial | ERP |
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2015 | 2015 |
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Expense Management | ERP |
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2015 | 2016 |
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Liberty Specialty Markets HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Articulate | Legacy | Articulate 360 Platform | Learning and Development | HCM | n/a | 2015 | 2015 |
In 2015, Liberty Specialty Markets implemented Articulate 360 Platform as a core authoring and content production tool in its Learning and Development portfolio. The Articulate 360 Platform was adopted to support creation of structured e-learning for enterprise application rollouts, explicitly covering SAP S/4HANA and Concur expense and invoicing workflows referenced in internal training programs.
Articulate Storyline and Camtasia were used alongside Articulate 360 Platform to produce interactive simulations, scenario-based assessments, screen recordings, and narrated tutorials that aligned to application process training. Content development centered on modular, role-based learning assets and visual process walkthroughs, reflecting Learning and Development practices for software onboarding and procedural change.
Operational delivery was led from the London training organization, with a named SAP S/4HANA Training Lead managing content authoring during the SAP S/4HANA project period between November 2017 and May 2018. Course packages authored in Articulate 360 Platform were published to corporate learning distribution channels and governed by the central L&D team to support finance, procurement, and ERP user communities.
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Liberty Specialty Markets ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Guidewire | Legacy | Guidewire Canvas | Insurance Claims Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Liberty Specialty Markets implemented Guidewire Canvas as its Insurance Claims Management platform. In October 2022 Liberty Specialty Markets extended its Guidewire claims deployment to cover Lloyd's Syndicate 4472 across London and Dublin, consolidating claims processing for its London Market operations.
The Guidewire Canvas implementation delivered end to end claims management and tracking capabilities, with configured workflow automation, email incorporation, and SLA monitoring functions. Guidewire Canvas was used to centralize claims processing and enable straight through processing where applicable, supporting both business and IT claims operations and standardizing operational data for reporting.
Sollers Consulting led the technical implementation and oversaw technical design, executing integrations that included ECF Write Back functionality and direct London Market messaging. The project included redesigning integrations within a multifaceted system architecture to connect Guidewire ClaimCenter level capabilities to Lloyd's systems, enabling consolidated processing across London and Dublin sites for Syndicate 4472.
Governance changes focused on unified claims workflows and enhanced SLA monitoring to support consistent operational data and reporting competence. Outcomes stated by LSM and partners include strengthened claims capability across business and IT, increased data collection for reporting, and improved claims handling for brokers and clients in the London Market.
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Insurance Claims Management | ERP Services and Operations |
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2018 | 2018 |
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Travel Management | ERP Services and Operations |
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2015 | 2016 |
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Liberty Specialty Markets Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2011 | 2011 |
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Liberty Specialty Markets Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2015 | 2015 |
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Liberty Specialty Markets CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics, Lead Generation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Liberty Specialty Markets EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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EPM | EPM |
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2016 | 2016 |
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Financial Consolidation and Close | EPM |
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2018 | 2018 |
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Liberty Specialty Markets Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Investment Research and Market Intelligence | Investment Management |
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2020 | 2020 |
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Trading Platform | Investment Management |
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2025 | 2025 |
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Liberty Specialty Markets PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Test Automation Platform | PaaS |
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2019 | 2019 |
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Liberty Specialty Markets IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Liberty Specialty Markets
| First Name | Last Name | Title | Function | Department | Phone | |
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GRS International Financial Controller | Director | Finance | |
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Finance officer- Strategic Change | Manager | Finance | |
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Digital Transformation Portfolio Head | Director | IT | |
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Head Of Marketing | Director | Marketing | |
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Talent and Development Manager | Manager | HR | |
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HR Business Partner | Manager | HR | |
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HR Business Partner | Manager | HR | |
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Planning Systems Controller | Director | IT | |
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Acting CFO - Commercial | CXO | Finance | |
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Senior IT Administrator (Procurement) | Manager | IT | |
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CFO - Specialty and Reinsurance | CXO | Finance | |
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Expense Manager | Manager | Finance | |
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IT Admin & Procurement Assistant | Manager | Procurement | |
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Accounts Payable Manager | Manager | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Underwriting Performance Analytics Manager | Manager | IT | |
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Group Head of HR | Director | HR | |
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MI & Analytics Manager | Manager | Finance | |
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Chief Digital Transformation Officer | CXO | IT | |
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Head of Data & Analytics Portfolio | Director | IT | |
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Head of Customer Proposition | Director | Customer Service | |
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Digital Transformation Portfolio Head | Director | IT | |
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European Operations Process Manager | Manager | Finance | |
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Head of Business Transformation Portfolio - Global Reinsurance, Claims & LSM Central | Director | Investment | |
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Head of Operational & Technical Excellence | Director | Finance | |
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Finance Change Test Manager | Manager | Finance | |
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Head of External Reporting | Director | Finance | |
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Head of Tax Compliance & Reporting | Director | Finance | |
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Financial Reporting Manager | Manager | Finance | |
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Financial Reporting Manager | Manager | Finance | |
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Head of Financial Planning | Director | Finance | |
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Apps Being Evaluated by Liberty Specialty Markets Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Liberty Specialty Markets IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Liberty Specialty Markets digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Liberty Specialty Markets Technographics
Liberty Specialty Markets is a Insurance organization based in United Kingdom,
with around 1900 employees and annual revenues of $4.79 billion.
Liberty Specialty Markets operates a diverse technology stack with applications such as
SAP Concur Invoice, Articulate 360 Platform and Guidewire Canvas,
covering areas like AP Automation, Learning and Development and Insurance Claims Management.
Liberty Specialty Markets has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Articulate and Guidewire.
Liberty Specialty Markets recently adopted applications including
Willis Towers Watson Neuron in 2025, Hotjar in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Liberty Specialty Markets’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Liberty Specialty Markets’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Liberty Specialty Markets technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.