Lidl GB
Lidl House, 14 Kingston Road,
Surbiton, KT5 9NU,
United Kingdom
Surbiton, KT5 9NU,
United Kingdom
44 80 0977-7766
Retail
Lidl GB Technographics
Lidl GB Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lidl GB and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 31000 Lidl GB employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lidl GB has purchased the following applications: SAP S/4 HANA for ERP Financial in 2017, UKG Dimensions Task Management (ex Kronos Workforce Dimensions Task Management) for Task Management in 2019, GK CLOUD4RETAIL for Point Of Sale in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lidl GB is running and its propensity to invest more and deepen its relationship with SAP , UKG , GK Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lidl GB revenues, which have grown to $12.46 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lidl GB intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lidl GB Tech Stack and Enterprise Applications
Lidl GB ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Lidl GB implemented SAP S/4 HANA as part of its ERP Financial environment. The work focused on deploying SAP EWM S/4HANA software across Lidl GB warehouses, with direct responsibility for implementation, training, and full end user rollout of the warehouse management application.
Project activities included reviewing and agreeing newly formed process descriptions and procedures, and establishing and leading workshops and meetings across all management levels of project stakeholders to secure operational buy in. Operational responsibilities extended to assisting development of the technical concept for Lidl GB alongside international colleagues, accommodating country specific deviations from standard processes and country specific requirements for the new Warehouse Management System, supporting go lives in other Lidl countries, and working with other business areas to increase acceptance and competence with the new system. A sustained emphasis was placed on embedding a continuous knowledge sharing culture within the implementation team and ensuring that culture was propagated to all stakeholders.
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Expense Management | ERP |
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2016 | 2016 |
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Lidl GB HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Dimensions Task Management (ex Kronos Workforce Dimensions Task Management) | Task Management | HCM | n/a | 2019 | 2020 |
In 2019, Lidl GB implemented UKG Dimensions Task Management (ex Kronos Workforce Dimensions Task Management) as part of a broader Workforce Dimensions deployment across its retail stores in the United Kingdom. The deployment targeted Task Management capabilities alongside modernized scheduling and timekeeping to provide HR and retail operations with improved workforce visibility.
The implementation centered on the Task Management module within Workforce Dimensions to enable assignment of store tasks to associates and to support store readiness and compliance. Configuration emphasized role-based task assignment and operational workflows that linked store-level activities to HR and operations oversight, aligning task orchestration with scheduling and timekeeping functions.
Rollout covered Lidl GB retail stores in the UK and addressed both HR and retail operations business functions, enabling central visibility into task status and completion at store level. UKG Dimensions Task Management provided a structured mechanism for assigning and tracking associate tasks, supporting operational controls for compliance and store readiness without documented changes to third party integrations or stated implementation partners.
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Lidl GB ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GK Software | Legacy | GK CLOUD4RETAIL | Point Of Sale | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Lidl GB implemented GK CLOUD4RETAIL, a Point Of Sale application supplied by GK Software. The deployment establishes a modern cloud-based POS platform supporting one of the largest point-of-sale installations in the food retail sector in Europe and targets unified in-store transaction processing across Lidl stores.
GK CLOUD4RETAIL was configured to provide core POS transaction handling alongside an open expansion concept and unified platform support for mobile solutions. The implementation emphasizes seamless integration of mobile in-store services for customers and close dovetailing with Lidl’s digital offers, leveraging modern cloud technologies to enable extensibility and centralized platform support.
GK Software has been a Lidl technology partner since 1999, and the vendor will continue collaboration with the Schwarz Group, working over the coming years to convert the group’s POS software to the CLOUD4RETAIL open platform. The scope of the program is enterprise grade, aligning POS functionality, mobile customer services, and digital offer integration across the retailer’s store footprint.
Governance and rollout are structured as an ongoing conversion program with unified platform support for mobile and digital services, reflecting a multi-year collaboration rather than a one-off release. The transition enables Lidl GB to adopt an open cloud POS architecture and positions the retailer to extend mobile and digital in-store capabilities through the GK CLOUD4RETAIL platform.
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Lidl GB Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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Lidl GB Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Lidl GB Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Lidl GB eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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Lidl GB CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Loyalty | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Lidl GB ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Lidl GB IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Lidl GB
| First Name | Last Name | Title | Function | Department | Phone | |
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IT Officer: Business Solutions | Manager | IT | |
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Officer - IT Service Management | Manager | IT | |
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Team Manager Data Maintenance | Manager | Operations | |
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Project & Business Process Management Officer | Manager | Finance | |
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Chief Human Resources Officer | CXO | HR | |
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IT Director | Director | IT | |
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Head of Business Intelligence | Director | IT | |
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Head Of Digital | Director | Finance | |
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Head of Customer Insights | Director | Customer Service | |
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Head of Loyalty & CRM | Director | Customer Service | |
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CRM & Promotions Director | Director | Marketing | |
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Marketing Director | Director | Marketing | |
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Head of Brand and Strategy | Director | Marketing | |
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Apps Being Evaluated by Lidl GB Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lidl GB IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lidl GB digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Lidl GB Technographics
Lidl GB is a Retail organization based in United Kingdom,
with around 31000 employees and annual revenues of $12.46 billion.
Lidl GB operates a diverse technology stack with applications such as
SAP S/4 HANA, UKG Dimensions Task Management (ex Kronos Workforce Dimensions Task Management) and GK CLOUD4RETAIL,
covering areas like ERP Financial, Task Management and Point Of Sale.
Lidl GB has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, UKG and GK Software.
Lidl GB recently adopted applications including
GK CLOUD4RETAIL in 2022, SAP Commerce Cloud (ex Hybris) in 2022 and Microsoft Dynamics CRM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lidl GB’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lidl GB’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lidl GB technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.