Life Fitness
10601 Belmont Ave,
Franklin Park, 60131, IL,
United States
Franklin Park, 60131, IL,
United States
1 847-288-3300
Leisure and Hospitality
Life Fitness Technographics
Life Fitness Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Life Fitness and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2460 Life Fitness employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Life Fitness has purchased the following applications: Workday Recruiting for Recruiting, Applicant Tracking System in 2014, Adobe WorkFront for Business Process Management in 2017, Zendesk Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Life Fitness is running and its propensity to invest more and deepen its relationship with Workday , UKG , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Life Fitness revenues, which have grown to $468.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Life Fitness intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Life Fitness Tech Stack and Enterprise Applications
Life Fitness HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Life Fitness implemented Workday Recruiting as its Recruiting,Applicant Tracking System and uses Workday Recruiting as the applicant tracking solution on the company careers site. The public jobs portal is hosted on Workday's jobs domain and routes candidate application flows through the corporate website, consolidating external job postings and inbound applications into the Workday Recruiting application. This positions Life Fitness Workday Recruiting to serve core talent acquisition activity for the organization.
The deployment leverages standard Recruiting,Applicant Tracking System capabilities including online requisition creation, job posting publication via the Workday-hosted careers portal, candidate profile and application management, and configurable hiring workflows with role-based access for recruiters and hiring managers. Recruitment operations are centralized in Workday Recruiting, enabling requisition approval routing and applicant tracking across the HR and talent acquisition functions. Governance is implemented through system-configured workflows and careers site controls, with HR and recruiting teams operating the core hiring processes within Workday Recruiting.
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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Life Fitness ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Life Fitness implemented Adobe WorkFront as its Business Process Management solution to centralize marketing operations across Life Fitness, Cybex and Hammer Strength brands. The Adobe WorkFront deployment was positioned to orchestrate content production, campaign planning, and project intake for a portfolio of 25 plus websites managed by the company’s digital marketing organization.
The implementation emphasized core Business Process Management capabilities including structured work intake, project and task management, resource assignment and planning, proofing and approvals, standardized campaign templates, and automated workflow orchestration. Adobe WorkFront was configured to support campaign calendars, recurring content production workflows, and role based task assignments to align marketing, web and SEO execution across brands.
Adobe WorkFront was integrated into the existing marketing technology stack as documented by internal tool usage, connecting work orchestration with CMS and analytics tooling such as Drupal, Pardot, BrightEdge, Triblio, Google Analytics, Tableau, Oracle Business Intelligence, SEMrush and Hotjar. Operational coverage included Digital Marketing, Web, Content and SEO teams that manage site portfolios and campaign delivery across the company’s brand ecosystem.
Governance was restructured around centralized intake and approval workflows, standardized content review cycles and campaign signoff processes, with configuration of permissions and templates to enforce brand standards and streamline cross brand campaign coordination. The deployment focused on embedding Adobe WorkFront into day to day marketing program management and content lifecycle governance rather than on point solutions for analytics or CMS hosting.
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Life Fitness AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Life Fitness implemented Zendesk Chat to extend its Zendesk Support platform and to provide real time conversational channels, aligning the deployment with the Chatbots and Conversational AI category. Zendesk Chat was added as a complementary application to standardize and centralize customer engagement across the companys global support operation.
The implementation configured Zendesk Chat for live agent sessions and integrated native Zendesk capabilities such as Side Conversations and Zendesk Explore for analytics and reporting. The deployment included CSAT survey instrumentation and conversational continuity features so agents could manage single customer threads without fragmentation, increasing visibility into agent workflows.
Operational integrations linked Zendesk Chat with the existing Zendesk Support instance and the companys third party phone provider to provide unified case handling across chat and voice channels. The rollout supported Life Fitness customer care and support, commercial enablement and field service technicians, covering a global footprint that serves roughly 60 million exercisers and equipment in 166 countries and about 250,000 facilities.
Governance focused on standardization and regional consolidation, following a phased approach that had started with a pilot in AMER and subsequent regional standardization on Zendesk Support before Chat was added. Process changes emphasized cross functional collaboration using Side Conversations and centralized reporting through Zendesk Explore to reduce hand offs and improve conversation ownership.
Outcomes reported by Life Fitness include a rise in overall CSAT from 85 percent to over 90 percent in the period after standardizing on Zendesk, and immediate early performance for Zendesk Chat with roughly 200 chat sessions in the first week and a 92.5 percent chat CSAT score. Life Fitness, Zendesk Chat, Chatbots and Conversational AI, and Customer Support are explicitly linked through this implementation.
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Life Fitness Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Life Fitness Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Life Fitness Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Life Fitness eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Review Management | eCommerce |
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2019 | 2019 |
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Life Fitness SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2012 | 2012 |
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Life Fitness CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Life Fitness SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2019 | 2019 |
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Life Fitness PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Life Fitness IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Life Fitness
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Life Fitness Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Life Fitness IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Life Fitness digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Life Fitness Technographics
Life Fitness is a Leisure and Hospitality organization based in United States,
with around 2460 employees and annual revenues of $468.0 million.
Life Fitness operates a diverse technology stack with applications such as
Workday Recruiting, Adobe WorkFront and Zendesk Chat,
covering areas like Recruiting, Applicant Tracking System, Business Process Management and Chatbots and Conversational AI.
Life Fitness has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Adobe Systems and Zendesk.
Life Fitness recently adopted applications including
DocuSign eSignature in 2021, DigitalOcean Droplets in 2021 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Life Fitness’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Life Fitness’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Life Fitness technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.