LifeWorks
One Morneau Shepell Centre,
Toronto, M3C 1W3, ON,
Canada
Toronto, M3C 1W3, ON,
Canada
1 416-445-2700
Professional Services
LifeWorks Technographics
LifeWorks Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LifeWorks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 LifeWorks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LifeWorks has purchased the following applications: Symmetry Canadian Tax Engine for Payroll Tax Compliance in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Zoominfo Platform for Account Based Marketing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LifeWorks is running and its propensity to invest more and deepen its relationship with Symmetry Software , Oracle , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LifeWorks revenues, which have grown to $809.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LifeWorks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LifeWorks Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Symmetry Software | Legacy | Symmetry Canadian Tax Engine | Payroll Tax Compliance | HCM | n/a | 2016 | 2016 |
In 2016 LifeWorks implemented Symmetry Canadian Tax Engine for Payroll Tax Compliance to centralize Canadian payroll tax calculation and statutory reporting across its payroll, HR and finance functions. The deployment of Symmetry Canadian Tax Engine was positioned to address Canada specific tax rules and to serve LifeWorks operations in Canada, aligning the application with the Payroll Tax Compliance requirement for federal and provincial tax handling.
Symmetry Canadian Tax Engine was configured to run core payroll tax compliance capabilities typical of the category, including automated tax calculation, maintained provincial and territorial rate tables, configurable rule sets for statutory deductions, remittance scheduling and year end reporting. Configuration work emphasized rule parameterization and ongoing legislative update management to keep tax logic current with Canadian regulatory changes.
Operational coverage focused on payroll, HR and finance departments, with the engine incorporated into LifeWorks tax processing workflows and batch payroll cycles. Governance practices described for the implementation included established change control for tax rule updates, versioning of tax rule sets, formal testing and sign off for release windows, and documented operating procedures for tax compliance processes.
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, LifeWorks implemented Google Workspace (Formerly Google G-Suite) for Collaboration. Google Workspace (Formerly Google G-Suite) was provisioned as the enterprise collaboration platform to provide integrated email, calendaring, document collaboration and conferencing across the company.
The implementation leverages core Collaboration capabilities including Gmail, Google Drive, Google Docs and Sheets, Google Calendar, Google Meet, Shared Drives and the Google Admin Console to manage accounts and policies. Configuration centered on shared drive structures, document level collaboration workflows, collaborative editing controls and mailbox and content retention settings.
Operational coverage includes corporate functions such as HR, IT, professional services delivery and marketing, supporting approximately 6000 employees, and the deployment is referenced on the company website. Governance practices emphasized centralized account provisioning, role based access controls and data classification to align collaboration workflows with corporate policy.
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Collaboration | Collaboration |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2023 | 2023 |
In 2023, LifeWorks implemented Zoominfo Platform on their website for Account Based Marketing. The Zoominfo Platform was instrumented on public web properties to enable account level engagement and surface website visitor signals to internal teams.
The implementation emphasized Account Based Marketing capabilities common to the category, including website visitor identification, contact and firmographic enrichment, intent signal capture, account prioritization, and audience segmentation. Zoominfo Platform configuration supported account scoring and lead qualification workflows to inform targeted outreach and campaign selection. These functional modules were aligned to ABM terminology such as account targeting, enrichment, and orchestration.
Operational scope covered marketing, demand generation, and sales development functions at LifeWorks, with the Zoominfo Platform feeding account signals into campaign planning and prospecting workflows. Governance focused on campaign workflow rules and data stewardship for enriched contact and account records, and operational handoffs were organized around ABM campaign execution. LifeWorks uses the Zoominfo Platform on its website as a primary source of account level signals to support Account Based Marketing and related marketing and sales functions.
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics, Lead Generation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at LifeWorks
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by LifeWorks Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from LifeWorks IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the LifeWorks digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD LifeWorks Technographics
LifeWorks is a Professional Services organization based in Canada,
with around 6000 employees and annual revenues of $809.0 million.
LifeWorks operates a diverse technology stack with applications such as
Symmetry Canadian Tax Engine, Google Workspace (Formerly Google G-Suite) and Zoominfo Platform,
covering areas like Payroll Tax Compliance, Collaboration and Account Based Marketing.
LifeWorks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Symmetry Software, Google and Zoominfo.
LifeWorks recently adopted applications including
Workplace by Facebook in 2023, Zoominfo Platform in 2023 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of LifeWorks’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates LifeWorks’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete LifeWorks technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.