New York, 10014-3326, NY,
United States
Lindblad Expeditions Holdings Technographics
Lindblad Expeditions Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lindblad Expeditions Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 470 Lindblad Expeditions Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lindblad Expeditions Holdings has purchased the following applications: Lever by Employ for Applicant Tracking System in 2021, Adobe WorkFront for Business Process Management in 2021, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lindblad Expeditions Holdings is running and its propensity to invest more and deepen its relationship with Employ , Adobe Systems , Sojern or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lindblad Expeditions Holdings revenues, which have grown to $315.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lindblad Expeditions Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lindblad Expeditions Holdings Tech Stack and Enterprise Applications
Lindblad Expeditions Holdings HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Lindblad Expeditions Holdings implemented Lever by Employ as an Applicant Tracking System to manage candidate intake and hiring workflows. The deployment was configured to publish job postings and capture applications via the corporate careers site, with Lever by Employ on their website routing applicants into structured pipelines for review. The implementation targeted recruitment for corporate and shipboard roles and centralized applicant data in the Lever by Employ instance for talent acquisition teams.
Functional configuration emphasized core Applicant Tracking System capabilities, including career site integration and job posting, configurable candidate pipelines and stage gating, interview scheduling and collaborative hiring notes, offer workflow orchestration, and recruitment reporting. Operational coverage centered on talent acquisition and HR partners, standardizing requisition approvals and candidate handoffs to hiring managers. Governance changes focused on consistent interview stages and workflow rules to align cross-functional hiring decisions, with the Lever by Employ deployment serving as the primary applicant intake and tracking platform on the company website.
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Lindblad Expeditions Holdings ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Lindblad Expeditions Holdings deployed Adobe WorkFront as a Business Process Management solution. Adobe WorkFront is surfaced on their website and is used to centralize project intake and orchestrate content and campaign workflows for marketing and digital content production.
The implementation uses Business Process Management capabilities in Adobe WorkFront, including project and task management, approval routing, resource scheduling, and structured request intake forms. Configuration emphasizes standardized approval paths, automated status tracking, and template-driven work plans to align creative production workstreams with marketing timelines.
Operational scope centers on marketing, digital and creative departments, with work orchestration initiated via the company website for content requests and campaign asset delivery. Governance is organized around role-based approval routing and cross-functional task assignments recorded in Adobe WorkFront, creating a centralized operational record of project status and resource allocation.
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Guest Management | ERP Services and Operations |
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2018 | 2018 |
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Lindblad Expeditions Holdings AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Lindblad Expeditions Holdings implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website. The deployment positions Salesforce Chat as the primary Chatbots and Conversational AI channel for web based customer engagement and visitor interactions. The implementation embeds the Salesforce Chat web widget into the expeditions.com site source, establishing a direct connection from visitor sessions to the Salesforce Chat platform and agent console. The architecture centralizes inbound conversational sessions on the Salesforce Chat service to consolidate web chat traffic and agent handling.
Functionally the deployment leverages category aligned capabilities including real time messaging, session transcripts, agent presence and routing logic, and pre chat data capture to structure conversations and handoffs. Operational coverage is focused on customer facing engagement on the expeditions.com domain, with administration performed through Salesforce Chat configuration, agent profile settings, and chat routing rules. Governance emphasis included configuring routing and response templates to align chat flows with support staffing and operational workflows, and the rollout was executed via embedded widget deployment and Salesforce administration settings.
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Lindblad Expeditions Holdings Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Lindblad Expeditions Holdings Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Lindblad Expeditions Holdings CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Lindblad Expeditions Holdings ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Lindblad Expeditions Holdings TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Lindblad Expeditions Holdings PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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File Transfer Protocol | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Lindblad Expeditions Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Lindblad Expeditions Holdings CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Lindblad Expeditions Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Lindblad Expeditions Holdings Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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