AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Lion Japan Tech Stack and Enterprise Applications

Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WordPress Web Content Management Content Management n/a 2018 2018
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Yahoo Legacy Yahoo Store eCommerce eCommerce n/a 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Toshiba Legacy Toshiba T-SQUARE CRM CRM CRM n/a 2025 2025
In 2025 Lion Japan implemented Toshiba T-SQUARE CRM as a cloud contact-center solution within the CRM category. The deployment used T-SQUARE CT FC Edition as a cloud contact-center CRM to consolidate multi-channel customer communications across Japan, aligning contact-center operations with centralized CRM records. The implementation emphasized the contact-center CRM module, delivering agent-facing interaction handling, multi-channel session consolidation, and improved voice of customer visibility for product and service teams. Configuration focused on standard contact-center workflows and usability improvements to streamline agent access to customer history and interaction context. The solution is delivered as an Azure hosted SaaS instance, reducing on-premises infrastructure and maintenance requirements and centralizing customer engagement channels into a single operational platform. Operational coverage is centered on Lion Japan customer service and contact-center operations, with structured access for product and service improvement stakeholders to VOC data. Governance and rollout followed a consolidation approach documented in the vendor case study, prioritizing usability and VOC visibility rather than discrete system replacement statements. Reported outcomes include reduced infrastructure and maintenance burden and enhanced usability and voice of customer visibility to inform product and service improvement.
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2020 2020
Tag Management CRM 2020 2020
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2022 2022
Governance, Risk and Compliance TRM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2017 2017
Secure Sockets Layer (SSL) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Lion Japan

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Lion Japan Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lion Japan IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lion Japan digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Lion Japan Technographics
Lion Japan is a Consumer Packaged Goods organization based in Japan, with around 3068 employees and annual revenues of $1.48 billion.
Lion Japan operates a diverse technology stack with applications such as WordPress, Yahoo Store and Toshiba T-SQUARE CRM, covering areas like Web Content Management, eCommerce and CRM.
Lion Japan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Automattic, Yahoo and Toshiba.
Lion Japan recently adopted applications including Toshiba T-SQUARE CRM in 2025, jsDelivr CDN in 2023 and OneTrust Cookie Consent in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lion Japan’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Lion Japan’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lion Japan technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.