Tokyo, 111-8644,
Japan
Lion Japan Technographics
Lion Japan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lion Japan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3068 Lion Japan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lion Japan has purchased the following applications: WordPress for Web Content Management in 2018, Yahoo Store for eCommerce in 2018, Toshiba T-SQUARE CRM for CRM in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lion Japan is running and its propensity to invest more and deepen its relationship with Automattic , Yahoo , Toshiba or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lion Japan revenues, which have grown to $1.48 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lion Japan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lion Japan Tech Stack and Enterprise Applications
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yahoo | Legacy | Yahoo Store | eCommerce | eCommerce | n/a | 2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Toshiba | Legacy | Toshiba T-SQUARE CRM | CRM | CRM | n/a | 2025 | 2025 |
In 2025 Lion Japan implemented Toshiba T-SQUARE CRM as a cloud contact-center solution within the CRM category. The deployment used T-SQUARE CT FC Edition as a cloud contact-center CRM to consolidate multi-channel customer communications across Japan, aligning contact-center operations with centralized CRM records.
The implementation emphasized the contact-center CRM module, delivering agent-facing interaction handling, multi-channel session consolidation, and improved voice of customer visibility for product and service teams. Configuration focused on standard contact-center workflows and usability improvements to streamline agent access to customer history and interaction context.
The solution is delivered as an Azure hosted SaaS instance, reducing on-premises infrastructure and maintenance requirements and centralizing customer engagement channels into a single operational platform. Operational coverage is centered on Lion Japan customer service and contact-center operations, with structured access for product and service improvement stakeholders to VOC data.
Governance and rollout followed a consolidation approach documented in the vendor case study, prioritizing usability and VOC visibility rather than discrete system replacement statements. Reported outcomes include reduced infrastructure and maintenance burden and enhanced usability and voice of customer visibility to inform product and service improvement.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
|
2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Lion Japan
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Lion Japan Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||