Live! Casino & Hotel
7002 Arundel Mills Cir #7777,
Hanover, 21076, MD,
United States
Hanover, 21076, MD,
United States
1 443-842-7000
Leisure and Hospitality
Live! Casino & Hotel Technographics
Live! Casino & Hotel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Live! Casino & Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Live! Casino & Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Live! Casino & Hotel has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2013, Triptease for Reservation and Booking Management in 2019, Zenwork FBAR Online for Intelligent Document Processing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Live! Casino & Hotel is running and its propensity to invest more and deepen its relationship with UKG , Triptease , Zenwork or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Live! Casino & Hotel revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Live! Casino & Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Live! Casino & Hotel Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2013 | 2013 |
In 2013 Live! Casino & Hotel implemented UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management. The deployment was positioned to centralize benefits and absence workflows within the property level HR and payroll operations serving its hospitality workforce.
Configuration emphasized absence management and benefits administration capabilities, with modules instrumented to administer group health, dental, vision, life and AD&D insurance, AFLAC plans, and 401(k) election handling. The implementation included automated FMLA eligibility calculation and reporting logic, and configured leave of absence workflows to support short term disability processing for a defined subset of employees.
Operational integrations and application management were explicit, with UKG Workforce Central managed alongside BeneTrac and Cigna Access and FMLA eligibility reported to a third party administrator. The solution served as the operational hub for enrolling and updating 401(k) elections and for coordinating vendor interfaces used in benefits processing.
Governance and HR process workstreams were extended to employee education and compliance, including FMLA and ADA leave guidance, comprehensive benefits presentations during new hire orientation, Wellness Events, Benefits Fairs, vendor visits, and communication of self enrollment and waiver collection for ACA compliance. The environment supported ongoing HRIS administration and leave support activities covering the active employee population and their dependents, with leave and short term disability handling for approximately 5 percent of the workforce.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Triptease | Legacy | Triptease | Reservation and Booking Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Live! Casino & Hotel implemented Triptease on its public website. Live! Casino & Hotel deployed Triptease as a Reservation and Booking Management solution to centralize direct booking flows and on-site conversion for its leisure and hospitality operations.
Deployment focused on web-facing Triptease capabilities, leveraging the Triptease booking and conversion toolkit to present direct-booking flows, on-site messaging, and rate parity signals at point of purchase. Configuration emphasized checkout path optimization, real-time rate messaging, and session level conversion mechanics, aligning with standard Reservation and Booking Management functional workflows.
Operational ownership rested with digital marketing and revenue operations teams, with the implementation scoped to the corporate website and customer booking funnel. Governance practices included coordination between reservations and revenue management to manage direct channel pricing and messaging, and iterative on-site testing to refine conversion triggers.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zenwork | Legacy | Zenwork FBAR Online | Intelligent Document Processing | Content Management | n/a | 2023 | 2023 |
In 2023, Live! Casino & Hotel implemented Tax1099, now part of Zenwork, to automate 1099‑MISC and W‑2G filings for finance and compliance operations in the United States. The deployment leveraged Zenwork FBAR Online as the Intelligent Document Processing solution to capture tax form data, validate payer and payment fields, and drive electronic filing workflows.
Configuration emphasized automated data extraction and validation, batch filing orchestration, and electronic filing submission processing consistent with Intelligent Document Processing capabilities. The implementation centralized filing workflows for corporate finance and compliance teams, reducing manual reconciliation and standardizing form generation.
Operational scope covered finance and compliance operations in the United States, with the vendor solution reducing filing turnaround from about two weeks to one to two days and saving approximately 40 to 50 hours per filing cycle for those teams. Governance concentrated on workflow standardization and role based approval steps embedded in the filing process.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2017 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Live! Casino & Hotel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Live! Casino & Hotel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Live! Casino & Hotel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Live! Casino & Hotel digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Live! Casino & Hotel Technographics
Live! Casino & Hotel is a Leisure and Hospitality organization based in United States,
with around 1400 employees and annual revenues of $300.0 million.
Live! Casino & Hotel operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), Triptease and Zenwork FBAR Online,
covering areas like Workforce Management, Reservation and Booking Management and Intelligent Document Processing.
Live! Casino & Hotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Triptease and Zenwork.
Live! Casino & Hotel recently adopted applications including
Zenwork FBAR Online in 2023, Microsoft Azure Cloud Services in 2021 and New Relic APM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Live! Casino & Hotel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Live! Casino & Hotel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Live! Casino & Hotel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.