Livingstone Shire Council
4 Lagoon Place,
Yeppoon, 4703, QLD,
Australia
Yeppoon, 4703, QLD,
Australia
61 7 4913 5000
Government
Livingstone Shire Council Technographics
Livingstone Shire Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Livingstone Shire Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Livingstone Shire Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Livingstone Shire Council has purchased the following applications: Oracle Utilities Work and Asset Management (WAM) for Enterprise Asset Management in 2020, VendorPanel Contract Management for Contract Lifecycle Management in 2023, Hotjar for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Livingstone Shire Council is running and its propensity to invest more and deepen its relationship with Oracle , VendorPanel , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Livingstone Shire Council revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Livingstone Shire Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Livingstone Shire Council Tech Stack and Enterprise Applications
Livingstone Shire Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Utilities Work and Asset Management (WAM) | Enterprise Asset Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Livingstone Shire Council implemented Oracle Utilities Work and Asset Management to consolidate asset and customer operations across the Shire. The council adopted Oracle Utilities Work and Asset Management in 2020 as its Enterprise Asset Management platform to support water, wastewater and a broad range of council services including hard waste, parks, jobs, pets, parking and roads.
The implementation centered on providing a single intelligent platform and common data model for customer-to-meter and customer experience functions alongside core asset and work management. Oracle Utilities Work and Asset Management was configured to deliver a single view of fixed, linear and sensor-based assets, enable asset lifecycle planning and support predictive maintenance workflows, while simplifying cross-channel customer support and customer data management.
Integration work emphasized a tight reporting linkage to the council ERP for financial and revenue reporting, and automation of customer and revenue workflows that draw on public data sources. The deployment includes automated identification of new ratable premises by pulling records from Queensland Government sources such as Queensland Treasury Corporation, Department of Transport and Main Roads, Electoral Commission Queensland, SPEAR and Veterans Affairs to streamline revenue management and collections.
Operational scope covered all service areas of the council to achieve economies of scale for a smaller local government, consolidating asset records and operational processes across departments. Governance and process changes focused on removing data and operational siloes, instituting more mature business processes, and establishing a central view of assets, data and metrics to support continuous improvements in maintenance planning and service delivery.
The council expects the Oracle Utilities Work and Asset Management deployment to simplify and automate customer-facing operations, create a single customer and asset view, and enable more advanced maintenance practices that support predictive maintenance and deeper maintenance cost savings. These structural changes underpin Livingstone Shire Council's Toward 2050 planning objectives and its commitment to transparent reporting and improved community service delivery.
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Livingstone Shire Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VendorPanel | Legacy | VendorPanel Contract Management | Contract Lifecycle Management | Content Management | n/a | 2023 | 2023 |
In 2023, Livingstone Shire Council implemented VendorPanel Contract Management to centralize contract oversight for procurement and contract management across the council in Queensland, Australia. The implementation was positioned within the Contract Lifecycle Management category and addressed the council’s prior reliance on spreadsheet-based contract registers by providing a consolidated contract repository.
The SaaS deployment used the Contracts Monitor module of VendorPanel Contract Management, delivering a single secure contract repository with audit trails, obligation registers, and automated reminders. Functional capabilities explicitly implemented include obligations tracking, automated reminders for expiries and renewals, structured contract metadata, and administrative workflow automation to reduce manual administration.
Operational scope focused on procurement and contract management teams across Livingstone Shire Council, with the solution instrumenting contract-level governance and centralized administrative processes. The VendorPanel Contract Management deployment emphasized auditability through built-in audit trails and a single source of contract truth as described in the VendorPanel case study.
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Livingstone Shire Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Livingstone Shire Council implemented Hotjar on its public website. The implementation situates Hotjar within the Customer Experience toolset to capture behavioral signals on municipal web pages and online service touchpoints for the council's digital engagement and customer service functions.
Hotjar was configured to capture session recordings, heatmaps, and on-page feedback widgets, aligning with typical Customer Experience capabilities for qualitative user research and behavioral analytics. The deployment emphasized front-end instrumentation and event capture to support analysis of navigation patterns, form friction, and visitor journey visualization for web content and service delivery teams.
Deployment was executed via a client-side script embedded across the council website, with the operational scope limited to public site pages and service pathways. Operational ownership was assigned to Digital Services and web content teams, and governance focused on role-based access to recordings and feedback, data retention controls, and alignment with public sector privacy expectations in Australia.
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Livingstone Shire Council PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2022 | 2022 |
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Livingstone Shire Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Livingstone Shire Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Livingstone Shire Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Livingstone Shire Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Livingstone Shire Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Livingstone Shire Council Technographics
Livingstone Shire Council is a Government organization based in Australia,
with around 400 employees and annual revenues of $50.0 million.
Livingstone Shire Council operates a diverse technology stack with applications such as
Oracle Utilities Work and Asset Management (WAM), VendorPanel Contract Management and Hotjar,
covering areas like Enterprise Asset Management, Contract Lifecycle Management and Customer Experience.
Livingstone Shire Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, VendorPanel and Contentsquare.
Livingstone Shire Council recently adopted applications including
VendorPanel Contract Management in 2023, Hotjar in 2022 and Esri Arcgis in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Livingstone Shire Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Livingstone Shire Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Livingstone Shire Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.