Ljekarna Pablo Technographics
Ljekarna Pablo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ljekarna Pablo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 145 Ljekarna Pablo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ljekarna Pablo has purchased the following applications: CorvusPay for Payment Processing in 2020, Zendesk Chat for Chatbots and Conversational AI in 2020, Google Tag Manager for Tag Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ljekarna Pablo is running and its propensity to invest more and deepen its relationship with CorvusPay , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ljekarna Pablo revenues, which have grown to $23.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ljekarna Pablo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ljekarna Pablo Tech Stack and Enterprise Applications
Ljekarna Pablo ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CorvusPay | Legacy | CorvusPay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Ljekarna Pablo deployed CorvusPay to handle online payments on its public website. CorvusPay is implemented as the primary Payment Processing provider for the retailer, directly supporting e-commerce checkout, payment authorization, and card acceptance workflows.
The implementation centers on integrating the CorvusPay payment gateway into the site checkout, configuring online card payment processing and secure capture mechanisms consistent with Payment Processing best practices. Configuration work focused on checkout flow integration, payment authorization routing, and tokenization or hosted capture patterns to minimize exposure of card data.
Operational coverage is limited to the web sales channel, impacting the e-commerce, sales, and finance functions for order payments and reconciliation. Governance and operating procedures were aligned around payment acceptance rules, refund and settlement handling, and oversight by the retailer s e-commerce and finance teams to manage daily payment operations.
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Ljekarna Pablo AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Ljekarna Pablo implemented Zendesk Chat on its website, deploying a conversational interface to support online customer interactions for the retail pharmacy. The deployment uses Zendesk Chat and is categorized as Chatbots and Conversational AI, targeting digital customer service and front-of-store engagement across its Croatia operations.
The Zendesk Chat implementation was configured to provide real-time messaging, predefined response templates, basic bot-driven triage and escalation to human agents, consistent with Chatbots and Conversational AI functionality. Operational scope centers on online customer support and in-store staff handling escalations, with governance oriented toward chat routing, response template management and aligning conversation workflows to pharmacy service processes.
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Ljekarna Pablo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2018 | 2018 |
In 2018 Ljekarna Pablo implemented Google Tag Manager as a site-level Tag Management control on their public website in Croatia. The deployment places a Google Tag Manager container across the site to centralize client-side tag orchestration, manage tag firing rules, and enable event-level data capture for web analytics and campaign measurement. Google Tag Manager is used to reduce direct code edits on pages, provide container versioning, and support iterative tag configuration through the GTM interface.
Configuration and operational ownership are organized around web operations and marketing functions, using workspaces and role-based access controls to govern tag changes and approvals. The implementation leverages dataLayer conventions and trigger-based event tagging to instrument e-commerce and user interaction events, with debugging and preview workflows to validate container versions before publication. Ongoing maintenance is executed through the Google Tag Manager UI for tag orchestration, version history, and rollback control across the site.
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Ljekarna Pablo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Ljekarna Pablo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ljekarna Pablo Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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