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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

L'Occitane France
Location
Zone Industrielle Saint Maurice,
Manosque, 4100,
France
Website
https://www.loccitane.com/fr/
Phone
33 4 92-70-19-50
Artw industry
Retail
Employee
Revenue

L'Occitane France Technographics

L'Occitane France Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by L'Occitane France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 524 L'Occitane France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that L'Occitane France has purchased the following applications: JazzHR by Employ for Recruiting, Applicant Tracking System in 2022, Eptica Live Chat for Chatbots and Conversational AI in 2016, Livescale for eCommerce in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems L'Occitane France is running and its propensity to invest more and deepen its relationship with Employ , Eptica, an Enghouse company , Livescale or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing L'Occitane France revenues, which have grown to $194.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for L'Occitane France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

L'Occitane France Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Employ Legacy JazzHR by Employ Recruiting, Applicant Tracking System HCM n/a 2022 2022
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Eptica, an Enghouse company Legacy Eptica Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2017
In 2016 L'Occitane France deployed Eptica Live Chat as part of a global multichannel customer experience programme. The deployment positioned Eptica Live Chat in the Chatbots and Conversational AI category to support customer service and online e-commerce conversion across Europe, the UK and the US. The implementation centralized knowledge across self-service, email and chat channels, creating a single reference knowledge base to support real-time assisted conversations. Eptica Live Chat was configured to deliver live agent assisted chat sessions and to surface centralized answers for faster agent response, aligning conversational workflows with online checkout interactions to address cart abandonment. Integrations focused on channel consolidation rather than bespoke system replacements, with the chat instance operating alongside existing email and web self-service touchpoints. Operational coverage included L'Occitane France customer service and e-commerce teams across the specified regions, enabling agents to access shared conversation history and knowledge during assisted sessions. Governance changes emphasized unified knowledge management and revised agent workflows to prioritize assisted selling during web sessions. According to the vendor case study the rollout supported a reduction in cart abandonment and an increase in online conversion, reflecting improved real-time assisted conversations through Eptica Live Chat in the Chatbots and Conversational AI category.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Livescale Legacy Livescale eCommerce eCommerce n/a 2022 2022
In 2022, L'Occitane France deployed Livescale on its website to enable interactive selling and product discovery. Livescale is embedded on loccitane.com/fr as a central component of the company's eCommerce presence, providing a web-native live shopping experience for customers. The implementation emphasizes live commerce functional modules, including real-time video broadcasts, interactive product cards and shoppable overlays, viewer engagement tools and session analytics, supporting eCommerce, digital marketing, merchandising and customer experience workflows. Operational governance was aligned around broadcast scheduling, content moderation, product tagging and cross-team coordination between marketing and online retail teams, with Livescale acting as the front end engagement layer on the brand storefront.
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Order Management SCM 2010 2010
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2010 2010
Customer Data Platform CRM 2022 2022
Customer Engagement CRM 2017 2017
Data Management Platform CRM 2019 2019
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2021 2021
Tag Management CRM 2022 2022
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AML, Fraud and Compliance TRM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2020 2020
Identity and Access Management (IAM) CyberSecurity 2018 2018
IT Decision Makers and Key Stakeholders at L'Occitane France
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by L'Occitane France Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD L'Occitane France Technographics

L'Occitane France is a Retail organization based in France, with around 524 employees and annual revenues of $194.0 million.

L'Occitane France operates a diverse technology stack with applications such as JazzHR by Employ, Eptica Live Chat and Livescale, covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and eCommerce.

L'Occitane France has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Employ, Eptica, an Enghouse company and Livescale.

L'Occitane France recently adopted applications including Cloudflare Workers in 2023, JazzHR by Employ in 2022 and Livescale in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of L'Occitane France’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates L'Occitane France’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete L'Occitane France technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.