London, E8 1DY,
United Kingdom
London Borough Of Hackney Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by London Borough Of Hackney and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1950 London Borough Of Hackney employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that London Borough Of Hackney has purchased the following applications: ACOMPay for Payment Processing in 2017, Cornerstone Saba Lumesse TalentLink Recruitment for Applicant Tracking System in 2017, Advanced eFinancials for Government ERP in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems London Borough Of Hackney is running and its propensity to invest more and deepen its relationship with ACOM Solutions , Cornerstone OnDemand , Zellis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing London Borough Of Hackney revenues, which have grown to $213.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for London Borough Of Hackney intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ACOM Solutions | Legacy | ACOMPay | Payment Processing | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, London Borough Of Hackney deployed ACOMPay from ACOM Solutions to manage municipal Payment Processing across the borough, centralizing citizen payment channels for council services. The implementation targeted payment handling for council tax, parking, and licensing, and was rolled out borough wide to support online and telephone payment flows.
ACOMPay was configured to provide online payment gateway capabilities, telephone payment handling for contact centre agents, and automated reconciliation of local government receipts. Functional configurations emphasized card processing, channel orchestration between web and phone payments, and receipts reconciliation to align collections with the council finance ledger.
Operational scope included finance and customer service teams responsible for council tax, parking, and licensing collections, with centralized reconciliation processes to standardize reporting and receipt handling across sites. The deployment purposefully improved online payments, telephone payments, and reconciliation of local government receipts, aligning Payment Processing workflows with municipal collection requirements.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cornerstone OnDemand | PageUp ATS | Cornerstone Saba Lumesse TalentLink Recruitment | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, London Borough Of Hackney implemented Cornerstone Saba Lumesse TalentLink Recruitment. The Cornerstone Saba Lumesse TalentLink Recruitment deployment functions as the council's Applicant Tracking System and is published on the public careers portal at recruitment.hackney.gov.uk.
The implementation configures standard Applicant Tracking System capabilities to support job requisition creation, online candidate applications, configurable screening and shortlisting workflows, interview scheduling, and offer management. The solution includes a candidate self-service application portal and role based access for HR and hiring managers, with administrative configuration for vacancy templates and workflow rules.
The deployment replaced PageUp ATS and is embedded into the council recruitment front end to serve HR and hiring managers across council departments. Governance is centered on centralized HR administration and hiring manager approval workflows, with operational coverage focused on municipal recruitment activities delivered via the public recruitment site.
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Payroll | HCM |
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2013 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneAdvanced | Legacy | Advanced eFinancials | Government ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, London Borough Of Hackney implemented Advanced eFinancials from OneAdvanced as its Government ERP for finance. The deployment established Advanced eFinancials as the council's primary finance application, replacing Cedar e5 Version 5.2 as the transactional and reporting system for corporate finance.
The implementation concentrated on core financial modules within Advanced eFinancials, including general ledger, accounts payable, accounts receivable, budgetary control, and procurement invoicing capabilities. Configuration work aligned the chart of accounts and budget control workflows to local government reporting structures and public sector accounting practices.
Operational coverage focused on the finance department and budget holders across council departments, aligning transactional posting, budget approvals, and statutory reporting processes to municipal governance requirements. Advanced eFinancials was configured to support routine ledger consolidation and audit trail requirements typical for Government ERP deployments in a local authority.
Governance and process changes formalized approval workflows, introduced role based access controls, and documented system stewardship responsibilities for financial controls. The project included data migration from Cedar e5 Version 5.2 and configuration of audit and access logging in Advanced eFinancials to meet public sector audit expectations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Document Management | Content Management |
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2012 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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PR and Media Communication | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2020 | 2020 |
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