London, SW2 1EG,
United Kingdom
Lambeth Council Technographics
Lambeth Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lambeth Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3003 Lambeth Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lambeth Council has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Oracle Cloud HCM for Core HR in 2020, IEG4 Chatbots for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lambeth Council is running and its propensity to invest more and deepen its relationship with Oracle , IEG4 , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lambeth Council revenues, which have grown to $520.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lambeth Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lambeth Council Tech Stack and Enterprise Applications
Lambeth Council ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | Evosys | 2020 | 2020 |
In 2020, Lambeth Council implemented Oracle Cloud ERP as part of an end-to-end Oracle Cloud suite, using the ERP Financial application to centralize and standardize its finance operations. The project encompassed Oracle Cloud ERP, Oracle Cloud EPM, and Oracle Cloud HCM, and included Oracle Cloud Local Government Payroll, delivering a unified cloud SaaS architecture to support the council’s finance, procurement, payroll, and HR functions.
The implementation focused on standardized configuration and reduced customization, addressing the council’s need to simplify disconnected finance, procurement, payroll, and HR processes. Functional capabilities implemented include automated budget monitoring and forecasting via online dashboards, central ledger and journal processing within Oracle Cloud ERP, procurement lifecycle management through the procurement module of Oracle Cloud EPM from bid invitation to final payment, and self-service HR and appraisal workflows in Oracle Cloud HCM.
Evosys acted as the systems integrator to deliver the integrated cloud suite, making Lambeth one of the first public sector organizations to go live on an end-to-end Oracle integrated cloud deployment that includes local government payroll capabilities. Operational coverage spanned the council’s finance and HR departments and supported approximately 3,000 employees with anytime, anywhere access, enabling remote work patterns and consolidation of office space from 14 buildings to 2.
Governance and process restructuring emphasized standardized processes, fewer bespoke procedures to train staff on, and automation to unlock data silos for better decision-making. The Oracle Cloud ERP deployment enabled transparent budget monitoring and forecasting, reduced manual journal entries by 45 percent, consolidated indirect purchasing into a single system resulting in a 19 percent reduction in supplier count, and drove a 55 percent improvement in appraisal and performance reporting through Oracle Cloud HCM self-service features.
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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Lambeth Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | Evosys | 2020 | 2020 |
In 2020, Lambeth Council implemented Oracle Cloud HCM as part of an integrated Oracle Cloud ERP, EPM, and HCM suite. Oracle Cloud HCM, deployed as the Core HR application, delivered employee self service, appraisal and performance reporting, and payroll integration to support workforce administration across the London borough.
The implementation targeted simplification and standardization of disparate finance, procurement, payroll, and HR processes across the council's roughly 3,000 employees and multiple service departments. Deployment prioritized anytime, anywhere access to support a hybrid workforce working remotely at least two days a week, and to reduce the council's operational burden of managing on premises infrastructure.
Oracle Cloud HCM configuration focused on core HR capabilities including employee records, performance and appraisal workflows, and integrated payroll processing via Oracle Cloud Local Government Payroll. The HCM instance was integrated with Oracle Cloud ERP and Oracle Cloud EPM to unify personnel and financial data, enable automated budget monitoring and forecasting via online dashboards, and to streamline procurement-to-pay workflows using the procurement module within Oracle Cloud EPM.
Evosys acted as the implementation partner, helping Lambeth become one of the first public sector organizations to go live on an end to end Oracle integrated cloud suite inclusive of Oracle Cloud Local Government Payroll. Governance centered on standardized processes, manager and employee self service adoption, and finance dashboards; reported outcomes include a 45% reduction in manual journal entries, a 19% reduction in supplier count, a 55% improvement in appraisal and performance reporting, and consolidation of the office estate from 14 buildings to 2.
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Payroll | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2020 | 2020 |
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Talent Management | HCM |
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2020 | 2020 |
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Lambeth Council AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IEG4 | Legacy | IEG4 Chatbots | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Lambeth Council implemented IEG4 Chatbots as part of a broader IEG4 Customer Portal digital experience deployment. The IEG4 Chatbots implementation is categorized as Chatbots and Conversational AI and was introduced to provide a single view of residents and improve citizen-facing customer services across the borough.
The deployment included conversational interface configuration, knowledge base consolidation, automated triage and scripted workflows, and escalation pathways to human advisers. IEG4 Chatbots were integrated with the IEG4 Customer Portal OneVu and connected to council service databases and back-office systems to surface case records and resident profile data in real time, supporting contextualized responses and service routing.
Operational coverage focused on resident-facing customer services across the Lambeth borough, aligning chat interaction flows with council contact handling and case management processes. Governance measures included a centralized resident data model and content governance for chatbot responses, with the stated objective to reduce contacts and join up services across departmental boundaries.
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Lambeth Council Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Lambeth Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Lambeth Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Citizen Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Lambeth Council EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2020 | 2020 |
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EPM | EPM |
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2020 | 2020 |
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Financial Consolidation and Close | EPM |
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2017 | 2017 |
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Lambeth Council Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2020 | 2020 |
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Lambeth Council TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Lambeth Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Lambeth Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Lambeth Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Lambeth Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Lambeth Council Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||