London, E6 2RT,
United Kingdom
Newham Council Technographics
Newham Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Newham Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1903 Newham Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Newham Council has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2021, Oracle Cloud HCM for Core HR in 2021, Totalmobile Field Service Management for Field Service Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Newham Council is running and its propensity to invest more and deepen its relationship with Oracle , Totalmobile , Causeway or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Newham Council revenues, which have grown to $179.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Newham Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Newham Council Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021 Newham Council implemented Oracle Cloud ERP, establishing Oracle Cloud ERP as the council s primary ERP Financial platform and replacing Oracle E-Business Suite. The deployment positioned Oracle Cloud ERP to manage core administrative functions across HR, Payroll, Finance and Procurement, reflecting the onesource systems team model that supports both the London Borough of Newham and the London Borough of Havering.
Oracle Cloud ERP was configured to deliver standard financial management and procurement capabilities alongside HR and payroll process support, with work scoped around product roadmap governance. A dedicated Oracle Fusion Product Manager role was created to own the vision and product roadmap for Oracle Cloud ERP, to work with business and functional areas to gather requirements, and to manage a Business Analyst to translate needs into user stories and a prioritized product backlog using Agile processes.
Operational integration oversight included the Civica Pay income system, which remains a separate income platform with a smaller user base and is overseen under the same Product Manager remit. The implementation covered operational departments across finance, procurement, HR and payroll for Newham, and aligned development planning across the shared onesource delivery model used by Newham and Havering.
Governance and rollout emphasized product management and Agile delivery, with the Product Manager reporting to the Head of Systems, collaborating with the Systems Delivery Manager and systems team to prioritize change, create business cases, and present required investment proposals to Senior Managers. The program focused on requirement prioritization, user centred design input, and distinguishing process data and system issues to steer incremental releases of Oracle Cloud ERP.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | Evosys | 2021 | 2021 |
In 2021 Newham Council implemented Oracle Cloud HCM, deploying Core HR capabilities across its local government operations. The deployment was managed within the one source systems team that operates Oracle Fusion ERP systems for the London Boroughs of Havering and Newham, aligning HR application ownership with central systems functions.
Oracle Cloud HCM was configured to support core HR processes alongside adjacent Oracle Fusion modules for Payroll, Finance and Procurement, reflecting an integrated application footprint where Oracle Cloud HCM serves as the primary HR record and workforce management layer. Configuration emphasis included user-centred design, requirement definition and creation of a product roadmap to prioritize system change and adoption.
The implementation was delivered with Evosys as the SI partner and coexists operationally with the Civica Pay income system, which remains a separate income platform with a smaller user base. Operational coverage spans organisational HR and payroll functions across Newham and interfaces with enterprise finance and procurement processes managed through Oracle Fusion.
Governance and ongoing delivery were structured around a newly created Oracle Fusion Product Manager role reporting to the Head of Systems, backed by a Business Analyst and the Systems Delivery Manager using Agile practices. Responsibilities include owning the product roadmap, creating user stories and a product backlog, engaging business stakeholders and vendors to scope requirements, and presenting business cases to senior managers to secure development prioritization.
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Payroll | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2019 | 2019 |
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Recruiting | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Totalmobile | Legacy | Totalmobile Field Service Management | Field Service Management | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013 Newham Council implemented Totalmobile Field Service Management. Newham Council used Totalmobile Field Service Management as a Field Service Management application to manage housing repairs and front line support operations for Northgate Housing System users, Totalmobile users and Keystone users across the council in the United Kingdom.
The deployment emphasized standard Field Service Management capabilities, including mobile workforce management, scheduling and dispatch, job and workload management, asset and property record linkage, and offline mobile data capture for operatives. Configuration work included form based job sheets, service level agreement tracking and structured service history capture to align field activity with housing case records. These modules supported operational workflows for reactive repairs and routine maintenance.
Integrations explicitly referenced in operational notes connect Totalmobile Field Service Management with the Northgate Housing System and Keystone to enable work order handoff, status reconciliation and front line support workflows between field teams and housing case systems. Operational scope concentrated on front line housing teams and field operatives responsible for repairs and maintenance, with governance directed at aligning dispatch rules and field protocols to existing support processes.
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Field Service Management | ERP Services and Operations |
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2015 | 2015 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2020 | 2020 |
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Community Management | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2019 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Traffic Simulation | PLM and Engineering |
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2017 | 2017 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Newham Council
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Newham Council Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||