London, NW1 4SA,
United Kingdom
London Business School Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by London Business School and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 810 London Business School employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that London Business School has purchased the following applications: Infor SunSystems for ERP Financial in 2014, TribePad ATS for Applicant Tracking System in 2019, Eventsforce for Event Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems London Business School is running and its propensity to invest more and deepen its relationship with Infor , TribePad , Eventsforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing London Business School revenues, which have grown to $228.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for London Business School intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | n/a | 2014 | 2015 |
In 2014 London Business School implemented Infor SunSystems as an ERP Financial solution to address an efficiency-led review of its expense management processes. The review found expense claim processing relied on manual input, with more than 350 of the school’s 400 employees regularly claiming expenses and the accounts team processing approximately 500 separate claims each month. Expenses were primarily travel and entertainment items, requiring careful assignment to correct cost centres and comprehensive VAT analysis regardless of where expenses were incurred.
Following an exhaustive evaluation of shortlisted solutions, the school adopted Infor Expense Management for its functional capabilities and rapid configurability, alongside the Infor SunSystems deployment. Infor Expense Management was selected for robustness, scalability, cost-effectiveness, and a low-risk implementation profile, and it was configured to capture detailed expense information and VAT attributes, and to support accurate cost centre assignment. The configuration emphasis was on automating data capture and standardizing expense workflows to reduce manual data entry and inconsistency.
Operational coverage focused on the central accounts team and the broader finance function, with direct impact on accounts payable, expense reporting and cost allocation workflows. Implementation workstreams concentrated on rules for VAT analysis, expense categorization for travel and entertainment, and configurable approval workflows compatible with the school’s expense policies. Governance included a structured selection process and targeted configuration to meet London Business School’s specific process requirements, enabling a measured, low-risk rollout aligned to finance team operations.
The narrative of the deployment emphasizes Infor SunSystems as the ERP Financial backbone and Infor Expense Management as the expense automation component, delivering the cited benefits of configurability, scalability and lower rollout risk while addressing the stated need for accurate VAT capture and consistent cost centre assignment.
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Expense Management | ERP Financial Management |
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2011 | 2011 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TribePad | Legacy | TribePad ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019 London Business School implemented TribePad ATS as its Applicant Tracking System, embedding the TribePad ATS on the school website to manage external candidate application flows. The implementation supports the institution level talent acquisition function for an 810 person organisation, aligning the application entry point with public careers pages and job postings served from the vendor platform.
TribePad ATS was configured to provide standard Applicant Tracking System capabilities, including job requisition publishing, branded application forms, candidate profile management, shortlisting and status tracking, interview scheduling, assessment capture and configurable candidate communications. Configuration emphasized vacancy templates and status workflows to support hiring manager handoffs and central HR coordination, preserving consistent recruitment practices across departments.
Operational coverage centers on central HR and hiring managers across academic and administrative units, with the TribePad ATS integrated into the public careers experience to collect and route applicant data into internal recruitment workflows. Governance focused on role based access to candidate records, vacancy approval routing and applicant data governance consistent with institutional privacy requirements, enabling centralized control of posting templates and hiring process orchestration.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eventsforce | Legacy | Eventsforce | Event Management | Collaboration | n/a | 2019 | 2019 |
In 2019, London Business School implemented Eventsforce for Event Management. The deployment centralized event operations across executive education, alumni relations and campus events, configuring Eventsforce to manage online registration, attendee profiles and program scheduling for the school’s continuing education and public-facing programs.
The implementation concentrated on core Event Management capabilities including registration workflows, session and speaker management, automated confirmations and waitlist handling, and on-site attendee check-in and badge production. Governance was adjusted to introduce centralized event intake and role-based access controls for event teams, and standardized data capture to support operational reporting. The implementation and operational approach are documented in a London Business School customer testimonial about Eventsforce.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2019 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cloud Access Security Brokers (CASB) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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