Lone Star National Bank
206 West Ferguson Street,
Pharr, 78577, TX,
United States
Pharr, 78577, TX,
United States
1 956-984-2245
Banking and Financial Services
Lone Star National Bank Technographics
Lone Star National Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lone Star National Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 711 Lone Star National Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lone Star National Bank has purchased the following applications: IBM AS/400 for ERP Financial in 2008, Jack Henry Banking SilverLake for Core Banking in 2008, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lone Star National Bank is running and its propensity to invest more and deepen its relationship with IBM , Apple , Jack Henry & Associates or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lone Star National Bank revenues, which have grown to $102.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lone Star National Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lone Star National Bank Tech Stack and Enterprise Applications
Lone Star National Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM AS/400 | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008 Lone Star National Bank implemented IBM AS/400 to run core ERP Financial operations, positioning the IBM AS/400 to support core processing and information security functions. The IBM AS400 Core Administrator was responsible for bank core processing system administration and performed Information Security duties, operating the AS/400 as the primary platform for transaction processing, account maintenance, batch job scheduling and general ledger posting workflows common to ERP Financial systems.
Deployment followed an on premises AS/400 midrange architecture with operational ownership concentrated in IT operations and core banking teams. Administrative responsibilities included system administration, capacity planning, job scheduling, transaction monitoring, user access controls and security auditing for the IBM AS/400 environment, and governance emphasized continuity of core processing and alignment of information security controls with bank operational policies for ERP Financial processing.
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Payment Processing | ERP |
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2021 | 2021 |
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Lone Star National Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008, Lone Star National Bank implemented Jack Henry Banking SilverLake as its Core Banking platform. The bank engaged Jack Henry & Associates to deploy Jack Henry Banking SilverLake and install the DepositKeys, LendingKeys, and RelationshipKeys modules following an evaluation that lasted approximately nine months.
The Jack Henry Banking SilverLake deployment centered on integrated deposit processing, loan lifecycle management, and relationship management, with configuration focused on automated functionality and workflow standardization. Roger Leblond, the bank's executive vice president of technology, reported that the comprehensive evaluation demonstrated the SilverLake solution can increase operating efficiencies through additional automated functionality and total integration, and improve enterprise-wide process standardization and workflow. He also stated the platform automation was expected to enable more efficient enforcement of lending policies and to ensure a compliant lending process.
Operational coverage emphasized core banking functions across deposit operations, lending units, relationship management, and technology operations at the bank headquarters in Pharr, Texas, with enterprise-wide process orchestration embedded in the deployed modules. Governance and workflow restructuring focused on standardizing processes and embedding policy enforcement in the LendingKeys module, and the bank reported expectations that the integrated platform would support growth in its loan portfolio and the resulting income.
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Core Banking | ERP Services and Operations |
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2008 | 2009 |
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Loan Management | ERP Services and Operations |
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2008 | 2008 |
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Loan Management | ERP Services and Operations |
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2008 | 2008 |
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Lone Star National Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Lone Star National Bank implemented Ruby Live Chat using the Chatbots and Conversational AI category, embedding the Ruby Live Chat web widget on its public website. The deployment focused on customer-facing digital channels to support retail banking customer service, enabling synchronous messaging, scripted conversational flows, and handoff to live agents. The implementation is explicitly website-hosted, surfacing on online banking pages and marketing pages to capture inbound customer inquiries.
The technical footprint centers on a browser-embedded chat interface paired with an agent console for live response and message history, configured to persist session transcripts for auditability and compliance review. Operational coverage emphasizes web channel engagement and contact center handling of escalations, with governance activities that standardize response templates and escalation workflows across the bank's customer support function. This deployment positions Ruby Live Chat within Lone Star National Bank as the Chatbots and Conversational AI solution for customer service workflows on the corporate website.
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Lone Star National Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Lone Star National Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Content Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Lone Star National Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2021 | 2021 |
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Lone Star National Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2020 | 2020 |
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Lone Star National Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Lone Star National Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Lone Star National Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Lone Star National Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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CIO,SVP | VP | IT | |
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EVP & Chief Risk Officer | CXO | Risk | |
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Chief Financial Officer | CXO | Finance | |
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Executive Vice President & International Banking Officer | VP | Finance | |
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Information Technology Project Manager | Manager | IT | |
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SVP / CTO | CXO | IT | |
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Apps Being Evaluated by Lone Star National Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lone Star National Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lone Star National Bank digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Lone Star National Bank Technographics
Lone Star National Bank is a Banking and Financial Services organization based in United States,
with around 711 employees and annual revenues of $102.0 million.
Lone Star National Bank operates a diverse technology stack with applications such as
IBM AS/400, Jack Henry Banking SilverLake and Ruby Live Chat,
covering areas like ERP Financial, Core Banking and Chatbots and Conversational AI.
Lone Star National Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IBM, Jack Henry & Associates and Ruby.
Lone Star National Bank recently adopted applications including
Apple Pay in 2021, Ruby Live Chat in 2021 and Cisco Webex Meetings in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lone Star National Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lone Star National Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lone Star National Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.