Long John Silver's
10350 Ormsby Park Place, Suite 300,
Louisville, 40223, KY,
United States
Louisville, 40223, KY,
United States
1 502-815-6100
Retail
Long John Silver's Technographics
Long John Silver's Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Long John Silver's and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Long John Silver's employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Long John Silver's has purchased the following applications: Workstream Hiring for Recruiting in 2020, Microsoft 365 for Collaboration in 2020, Revolution Ordering for Order Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Long John Silver's is running and its propensity to invest more and deepen its relationship with Workstream , Snag , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Long John Silver's revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Long John Silver's intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Long John Silver's Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workstream | Legacy | Workstream Hiring | Recruiting | HCM | n/a | 2020 | 2020 |
In 2020, Long John Silver's implemented Workstream Hiring as their applicant tracking system on their public website. Long John Silver's Workstream Hiring Recruiting deployment captures applications directly from the careers pages, centralizing candidate records and application flows for both store-level and corporate hiring functions.
Workstream Hiring was configured to operate as the primary applicant tracking system, with modules and workflows aligned to Recruiting needs including job posting, web-based application capture, candidate screening, interview scheduling, and candidate messaging. The Workstream Hiring applicant tracking system was set up to support role-based access, enabling hiring managers and HR administrators to manage candidate pipelines and track workflow status across openings.
The implementation is embedded on the company website as the front-end applicant flow, funneling candidates into Workstream Hiring for centralized review and pipeline management. Governance focused on standardizing hiring workflows and creating centralized visibility for recruiting teams, with operational scope covering hires processed through the website and routed to Long John Silver's hiring teams.
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Recruiting, Onboarding | HCM |
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2010 | 2010 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Long John Silver's implemented Microsoft 365 for Collaboration across its U.S. operations. The deployment was initiated to standardize cloud-based productivity and internal communications for a restaurant retail organization with approximately 10,000 employees.
The Microsoft 365 implementation consolidated core Collaboration capabilities including cloud email, document collaboration and intranet services, real-time chat and meeting functions, and file sync and sharing. Microsoft 365 was configured as a cloud hosted tenant with productivity applications and shared content repositories to support corporate office, field operations, and store level staff.
Microsoft 365 artifacts are present on the public website, indicating integration between site channels and corporate collaboration services. Operational coverage included corporate communications, operations, franchise support, and frontline store teams. This positions Long John Silver's Microsoft 365 Collaboration to support corporate communications and frontline workforce coordination.
Governance was organized around tenant level controls, content repositories, and role based access with a phased rollout to align corporate teams and retail sites. The narrative emphasizes Microsoft 365 as the central Collaboration platform connecting application, category, and business function for Long John Silver's.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BlueCart | Legacy | Revolution Ordering | Order Management | SCM | n/a | 2021 | 2021 |
In 2021, Long John Silver's implemented Revolution Ordering's Order One omnichannel order management platform to unify web, mobile and marketplace orders and enable direct-delivery via the Ground Control product in the United States. The work is categorized in Order Management and bundled Order One with Connect to centralize digital order intake and fulfillment orchestration across channels.
Order One was configured to manage the omnichannel order lifecycle, including channel normalization, centralized order routing, and fulfillment orchestration. Connect provided channel connectivity and operational bridging between digital storefronts and restaurant endpoints, while Ground Control enabled direct delivery orchestration and routing to support restaurant dispatch and driver assignment.
Operational scope focused on off premise digital ordering across Long John Silver's U.S. restaurant network, affecting restaurant operations, digital commerce teams, and delivery operations. Governance changes included centralized order routing rules, standardized order status modeling across channels, and revised workflows for delivery assignment and exception handling to support the unified Order Management flow.
The deployment of Revolution Ordering, including Order One and Connect, produced measurable off premise outcomes, with a reported 48% increase in average daily digital order volume and a 55% uplift in digital sales during the 2022 Lent season.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Long John Silver's
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Apps Being Evaluated by Long John Silver's Executives
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FAQ - APPS RUN THE WORLD Long John Silver's Technographics
Long John Silver's is a Retail organization based in United States,
with around 10000 employees and annual revenues of $1.00 billion.
Long John Silver's operates a diverse technology stack with applications such as
Workstream Hiring, Microsoft 365 and Revolution Ordering,
covering areas like Recruiting, Collaboration and Order Management.
Long John Silver's has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workstream, Microsoft and BlueCart.
Long John Silver's recently adopted applications including
Revolution Ordering in 2021, Workstream Hiring in 2020 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Long John Silver's’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Long John Silver's’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Long John Silver's technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.