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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Lookers Plc Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
Collaboration Collaboration 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cornerstone Platform Legacy Cornerstone Platform CMS Content Management Content Management n/a 2018 2018
Web Content Management Content Management 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kerridge Commercial Systems Limited Legacy Kerridge CRM CRM CRM n/a 2010 2010
In 2010, Lookers Plc implemented Kerridge CRM as a CRM solution to centralize customer interactions for its motor retail operations. The deployment targeted sales administration, accounts liaison, and customer service workflows across the group to reinforce customer satisfaction as a business priority. Kerridge CRM was configured to support the sales team by managing all sales administration and routing queries to the accounts department, while logging internal and customer queries for resolution. Functional capabilities implemented included contact management, complaint tracking, structured invoicing procedure enforcement, and campaign-driven customer contact to promote upcoming services. Operationally the system orchestrated handoffs between sales and accounts departments and provided structured workflows to ensure work was completed to monthly deadlines. The platform was used by staff responsible for customer follow-up, complaint resolution, and proactive outreach to existing customers to verify service satisfaction. Governance emphasized monitoring and process ownership, with responsibilities assigned to sales administration and accounts liaison roles, escalation paths for complaints, and routine verification steps for accurate invoicing. The implementation embedded Kerridge CRM into day-to-day operational processes supporting sales, accounts, and customer service functions across Lookers Plc.
CRM CRM 2015 2015
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Lookers Plc
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Lookers Plc Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Lookers Plc Technographics

Lookers Plc is a Automotive organization based in United Kingdom, with around 6030 employees and annual revenues of $5.48 billion.

Lookers Plc operates a diverse technology stack with applications such as Microsoft 365, Cornerstone Platform CMS and Kerridge CRM, covering areas like Collaboration, Content Management and CRM.

Lookers Plc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Cornerstone Platform and Kerridge Commercial Systems Limited.

Lookers Plc recently adopted applications including Akamai mPulse in 2020, Cloudflare CDN in 2020 and Akamai CDN in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Lookers Plc’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Lookers Plc’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Lookers Plc technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.