Lookers Plc
Lookers House 3 Etchells Road West Timperley,
Altrincham, WA14 5XS,
United Kingdom
Altrincham, WA14 5XS,
United Kingdom
44 16 1291-0043
Automotive
Lookers Plc Technographics
Lookers Plc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lookers Plc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6030 Lookers Plc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lookers Plc has purchased the following applications: Microsoft 365 for Collaboration in 2019, Cornerstone Platform CMS for Content Management in 2018, Kerridge CRM for CRM in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lookers Plc is running and its propensity to invest more and deepen its relationship with Microsoft , Facebook , Cornerstone Platform or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lookers Plc revenues, which have grown to $5.48 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lookers Plc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lookers Plc Tech Stack and Enterprise Applications
Lookers Plc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Lookers Plc implemented Microsoft 365 as its primary Collaboration platform. The Microsoft 365 deployment was positioned to support enterprise collaboration across Lookers Plc business functions within its United Kingdom operations, aligning email, document collaboration, and real time communication onto a single vendor suite.
The implementation consolidated standard Microsoft 365 capabilities including Exchange Online for corporate email, SharePoint Online for intranet and document management, Microsoft Teams for meetings and persistent chat, OneDrive for end user file sync and the Office productivity applications for desktop and web editing. Identity and access were aligned with Microsoft 365 identity services to enable single sign on and centralized access control, while tenant level configuration was used to apply collaboration policies and content sharing settings.
Lookers Plc uses Microsoft 365 on their website, indicating public facing integration points with the corporate tenant. Governance was implemented through centralized tenant administration, role based access controls and native Microsoft 365 compliance features to manage information access and retention across sales, service and corporate support functions.
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Collaboration | Collaboration |
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2018 | 2018 |
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Lookers Plc Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cornerstone Platform | Legacy | Cornerstone Platform CMS | Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, Lookers Plc implemented Cornerstone Platform CMS. Cornerstone Platform CMS is used on the Lookers Plc public website and provides the company with Content Management capabilities for web content and digital customer-facing experiences.
Implemented capabilities align with standard Content Management functionality, including content authoring and scheduling, template-driven page composition and responsive rendering, centralized media management, metadata and SEO field handling, and role-based editorial workflows with approval gates to manage publishing. Operational ownership is described through digital and marketing teams managing editorial content while IT provides platform administration and hosting oversight, and governance centers on defined permission models and review processes to control content lifecycle and publication.
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Web Content Management | Content Management |
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2019 | 2019 |
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Lookers Plc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kerridge Commercial Systems Limited | Legacy | Kerridge CRM | CRM | CRM | n/a | 2010 | 2010 |
In 2010, Lookers Plc implemented Kerridge CRM as a CRM solution to centralize customer interactions for its motor retail operations. The deployment targeted sales administration, accounts liaison, and customer service workflows across the group to reinforce customer satisfaction as a business priority.
Kerridge CRM was configured to support the sales team by managing all sales administration and routing queries to the accounts department, while logging internal and customer queries for resolution. Functional capabilities implemented included contact management, complaint tracking, structured invoicing procedure enforcement, and campaign-driven customer contact to promote upcoming services.
Operationally the system orchestrated handoffs between sales and accounts departments and provided structured workflows to ensure work was completed to monthly deadlines. The platform was used by staff responsible for customer follow-up, complaint resolution, and proactive outreach to existing customers to verify service satisfaction.
Governance emphasized monitoring and process ownership, with responsibilities assigned to sales administration and accounts liaison roles, escalation paths for complaints, and routine verification steps for accurate invoicing. The implementation embedded Kerridge CRM into day-to-day operational processes supporting sales, accounts, and customer service functions across Lookers Plc.
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CRM | CRM |
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2015 | 2015 |
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Lookers Plc ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Lookers Plc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Lookers Plc
| First Name | Last Name | Title | Function | Department | Phone | |
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Director IT Business Transformation | Director | IT | |
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IT Change Manager | Manager | IT | |
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Group Accountant | Manager | Finance | |
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Group Financial Controller | Director | Finance | |
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IT Service Transition Manager | Manager | IT | |
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Finance Director | Director | Finance | |
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Programme Manager - IT Transformational Change | Manager | IT | |
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Divisional Financial Controller | Director | Finance | |
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Head of Change Delivery | Director | Finance | |
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Buisness/Finance Manager | Manager | Finance | |
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HR Administration & Systems Manager | Manager | HR | |
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Apps Being Evaluated by Lookers Plc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lookers Plc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lookers Plc digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Lookers Plc Technographics
Lookers Plc is a Automotive organization based in United Kingdom,
with around 6030 employees and annual revenues of $5.48 billion.
Lookers Plc operates a diverse technology stack with applications such as
Microsoft 365, Cornerstone Platform CMS and Kerridge CRM,
covering areas like Collaboration, Content Management and CRM.
Lookers Plc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Cornerstone Platform and Kerridge Commercial Systems Limited.
Lookers Plc recently adopted applications including
Akamai mPulse in 2020, Cloudflare CDN in 2020 and Akamai CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lookers Plc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lookers Plc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lookers Plc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.