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Los Angeles Public Library Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OverDrive Legacy Overdrive Libby Learning and Development HCM n/a 2017 2017
In 2017, Los Angeles Public Library implemented Overdrive Libby as its digital lending application. The deployment placed Overdrive Libby squarely within the library system's Learning and Development efforts to support lifelong learning and community education across the Los Angeles region. Implementation focused on delivering digital lending capabilities including ebook and audiobook circulation, patron checkout workflows via the Libby mobile and web experience, and catalog-facing discovery for digital collections. Configuration work emphasized circulation rule settings, collection development workflows for digital titles, and patron access management consistent with public library lending policies. Operational coverage extended across the Los Angeles Public Library system and its branch network, touching digital services, circulation operations, adult services, and youth and community education programs. Governance adjustments included centralized program oversight, updated circulation procedures for digital content, and library staff training and patron outreach to drive adoption. The digital program scaled substantially following the Libby app wide release in 2017, with the library reporting record digital checkouts in subsequent years and reaching multi-million annual circulation figures, and Los Angeles Public Library remaining a top-performing OverDrive partner in digital circulation.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2018 2018
Data Management Platform CRM 2013 2013
Marketing Analytics CRM 2024 2024
Tag Management CRM 2015 2015
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020
Servers, Storage and Networking IaaS 2005 2005
IT Decision Makers and Key Stakeholders at Los Angeles Public Library
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Los Angeles Public Library Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Los Angeles Public Library Technographics

Los Angeles Public Library is a Non Profit organization based in United States, with around 1000 employees and annual revenues of $250.0 million.

Los Angeles Public Library operates a diverse technology stack with applications such as Overdrive Libby, Google Workspace (Formerly Google G-Suite) and Hotjar, covering areas like Learning and Development, Collaboration and Customer Experience.

Los Angeles Public Library has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as OverDrive, Google and Contentsquare.

Los Angeles Public Library recently adopted applications including Microsoft Clarity in 2024, Pathwire MailJet in 2020 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Los Angeles Public Library’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Los Angeles Public Library’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Los Angeles Public Library technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.