Los Angeles Public Library Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Los Angeles Public Library and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Los Angeles Public Library employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Los Angeles Public Library has purchased the following applications: Overdrive Libby for Learning and Development in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Los Angeles Public Library is running and its propensity to invest more and deepen its relationship with OverDrive , Google , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Los Angeles Public Library revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Los Angeles Public Library intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OverDrive | Legacy | Overdrive Libby | Learning and Development | HCM | n/a | 2017 | 2017 |
In 2017, Los Angeles Public Library implemented Overdrive Libby as its digital lending application. The deployment placed Overdrive Libby squarely within the library system's Learning and Development efforts to support lifelong learning and community education across the Los Angeles region.
Implementation focused on delivering digital lending capabilities including ebook and audiobook circulation, patron checkout workflows via the Libby mobile and web experience, and catalog-facing discovery for digital collections. Configuration work emphasized circulation rule settings, collection development workflows for digital titles, and patron access management consistent with public library lending policies.
Operational coverage extended across the Los Angeles Public Library system and its branch network, touching digital services, circulation operations, adult services, and youth and community education programs. Governance adjustments included centralized program oversight, updated circulation procedures for digital content, and library staff training and patron outreach to drive adoption.
The digital program scaled substantially following the Libby app wide release in 2017, with the library reporting record digital checkouts in subsequent years and reaching multi-million annual circulation figures, and Los Angeles Public Library remaining a top-performing OverDrive partner in digital circulation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
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Data Management Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Servers, Storage and Networking | IaaS |
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2005 | 2005 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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