Seoul, 5551,
South Korea
Lotte Corporation Technographics
Lotte Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lotte Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Lotte Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lotte Corporation has purchased the following applications: SAP S/4 HANA for ERP Financial in 2018, Polygon PoS for Blockchain Platform in 2022, Oracle CX Cloud for Customer Experience in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lotte Corporation is running and its propensity to invest more and deepen its relationship with SAP , Polygon Labs , In-House Applications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lotte Corporation revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lotte Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lotte Corporation Tech Stack and Enterprise Applications
Lotte Corporation ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Lotte Corporation implemented SAP S/4 HANA as its core integrated manufacturing and sales system. The program was framed as an ERP Financial initiative and included migration from SAP ERP ECC 6.0 to a consolidated S/4 HANA platform.
Lotte executed a phased transformation to the cloud, deploying SAP S/4 HANA in a hybrid architecture to reduce infrastructure maintenance and standardize business processes. The SAP S/4 HANA implementation consolidated manufacturing and sales workflows and established core financial management capabilities typical of ERP Financial systems, including general ledger, accounts payable, accounts receivable and financial close orchestration. The ICT Strategy Department led the rollout, prioritizing reduction of operational effort and enabling further shifts of backend systems and employee environments to cloud models.
Operational integration paired SAP S/4 HANA with Google Workspace for collaboration, and Lotte engaged DXC as a managed service provider to operate the hybrid environment. The rollout was applied across the newly merged company’s major processes with centralized governance and phased operational handovers. DXC’s managed service is reported to have eliminated Lotte’s concerns about hybrid operations and to support continued cloud adoption.
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Lotte Corporation Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Polygon Labs | Legacy | Polygon PoS | Blockchain Platform | Blockchain | n/a | 2022 | 2022 |
In 2022, Lotte Corporation implemented Polygon PoS to underpin a strategic expansion of its NFT initiatives aimed at international markets. The deployment positioned Polygon PoS as the central Blockchain Platform for Lotte’s marketing-led digital collectibles effort, and the implementation was coordinated with Daehong Communications as Lotte’s marketing and NFTs hub.
The deployment of Polygon PoS focused on on-chain minting and ownership capabilities for profile picture style collections, smart contract deployment for NFT issuance, and wallet-based entitlement workflows that map token ownership to offline benefits. Functional capabilities included token standard implementation, metadata handling, and token-based entitlement logic to enable discounts, coupons, and service benefits tied to NFT holders.
Integrations explicitly included collaboration with Polygon Labs and technical partnership with Daehong Communications, and the program references Lotte Homeshopping’s BellyGom collection which was first issued on the Klaytn network in August 2022. Operational coverage spans marketing, e-commerce, and hospitality channels within Lotte Group, with the initiative scoped to rebrand BellyGom into BellyGom NFT Season 2 and extend holder benefits internationally.
Governance and rollout are being driven by Daehong Communications working with Lotte business units to align marketing promotions, entitlement fulfillment, and creative rebranding, and the project status notes that a release date for Season 2 is yet to be decided. Lotte Corporation Polygon PoS Blockchain Platform supports the linkage between NFT ownership and Lotte’s goods and services, and the implementation narrative centers on programmatic NFT issuance, cross-channel entitlement integration, and international market expansion.
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Blockchain Platform | Blockchain |
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2024 | 2024 |
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Lotte Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle CX Cloud | Customer Experience | CRM | n/a | 2016 | 2016 |
In 2016, Lotte Corporation implemented Oracle CX Cloud as a Customer Experience solution to centralize digital marketing and personalization for its retail and CPG operations. Oracle CX Cloud was positioned to support on and offline marketing teams and digital innovation personnel, with the implementation scoped to address customer engagement across retail, department store and ecommerce channels.
The deployment emphasized the digital marketing cloud capabilities within Oracle CX Cloud, including web and mobile personalization, analytics, cross channel campaign management and a Data Management Platform for audience segmentation. Configuration work focused on orchestration of marketing workflows, customer profiling and analytics instrumentation to enable targeted campaign execution and personalization across digital touchpoints.
Operational coverage included engagements with industry retail and CPG accounts such as Lotte Group, Shinsegae Group, Hyundai Department Store Group and ecommerce partners like Ebay Korea, reflecting an implementation aimed at both enterprise retail operations and external customer segments. Governance centered on enabling marketers and digital innovation teams to own campaign lifecycles and data management processes, with rollout phases aligned to marketing calendar needs.
The program reported a stated financial outcome, achieving 203% of its yearly budget in FY18 June 2017 to May 2018, which is cited as an explicit performance figure tied to the Oracle CX Cloud implementation.
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2019 | 2019 |
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Lotte Corporation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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Lotte Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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SD-WAN | IaaS |
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2020 | 2020 |
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Lotte Corporation CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Lotte Corporation
| First Name | Last Name | Title | Function | Department | Phone | |
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| Operations Manager | Manager | Finance | ||||
| Senior Finance Associate | Manager | Finance |
Apps Being Evaluated by Lotte Corporation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||