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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Lovesac Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PRGX Global Legacy PRGX AP Profit Recovery AP Recovery Audit ERP Financial Management n/a 2006 2006
In 2006, Lovesac implemented PRGX AP Profit Recovery to support finance and accounts-payable recovery audits across its North America operations. PRGX AP Profit Recovery is positioned as an AP Recovery Audit solution and has been operated as an extension of Lovesac’s finance team to surface recoverable payments and audit exceptions. The implementation emphasizes continuous recovery audit workflows, exception identification, claims processing, and recovery reconciliation, consistent with AP Recovery Audit functional patterns. Configuration centered on recurring accounts-payable audits, systematic ledger review, and reporting to finance and accounts-payable managers, with PRGX handling case management for identified recoveries. Operationally the engagement covers finance and accounts-payable functions across North America, with PRGX personnel embedded into Lovesac’s AP processes to coordinate investigations and recovery actions. The arrangement includes routine audit cycles and handoff processes to internal AP staff, creating a sustained feedback loop for invoice and payment control. Governance was structured around PRGX operating as an external extension of the finance team, delivering audit findings into Lovesac’s AP workflows and contributing process improvement recommendations. The relationship is long standing, focused on identifying recoveries and improving accounts-payable procedures without specified changes to core transactional systems.
ERP Financial ERP Financial Management 2020 2020
Payment Processing ERP Financial Management 2020 2020
Payment Processing ERP Financial Management 2020 2020
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PredictSpring Legacy PredictSpring POS Point Of Sale ERP Services and Operations n/a 2022 2022
In 2022, Lovesac implemented PredictSpring POS to modernize showroom Point Of Sale capabilities across its U.S. retail showrooms. The PredictSpring POS deployment was chosen to centralize clienteling and omnichannel checkout functions and to support in-showroom payments and financing workflows. The implementation enabled core modules for clienteling and CRM driven interactions, inventory management and visibility for special orders, and payments functionality including QR and remote payment options. PredictSpring POS was configured to handle showroom special-order workflows and to surface financing options at point of sale, reflecting documented module usage for clienteling, inventory, and payments. This was a U.S.-focused rollout targeting Lovesac showroom operations and retail store sales, designed to speed the path to purchase and personalize customer interactions through CRM and clienteling features. Operational coverage emphasized showroom sales associate workflows and omnichannel order handling, aligning POS transactions with inventory and special-order processes. Governance focused on operationalizing the new omnichannel Point Of Sale workflows within showroom sales procedures and on integrating payments, inventory and financing workflows into standard retail operations. The program was explicitly described as intended to speed path to purchase and to deliver more personalized customer interactions through PredictSpring POS.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Lovesac implemented Microsoft 365 as its Collaboration platform. The deployment is observable on the company website, indicating a tenant-level Microsoft 365 footprint that surfaces cloud-hosted collaboration capabilities into public facing properties and corporate communications. The Microsoft 365 implementation at Lovesac aligns with standard Collaboration functional modules such as Exchange Online for corporate mail, SharePoint Online for document management and intranet content, OneDrive for user file sync, and Microsoft Teams for synchronous collaboration and meetings. These modules support workflows for content authoring, secure file sharing, and team communication across the organization. Operationally the pattern implies a cloud-hosted tenant architecture with centralized administration and identity driven access controls, leveraging Microsoft 365 native identity and policy capabilities for user provisioning and domain management. Governance focus is likely on mailbox and site provisioning, access policies, and web integration points that expose collaboration services on the public site, consistent with enterprise Collaboration platform practices.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2020 2020
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
Personalization and Product Recommendations eCommerce 2020 2020
Product Review Management eCommerce 2020 2020
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Inventory Management SCM 2022 2022
Order Management SCM 2015 2015
Order Management SCM 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2015 2015
Customer Data Platform CRM 2021 2021
Customer Engagement CRM 2020 2020
Customer Experience CRM 2015 2015
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2018 2018
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2012 2012
Marketing Automation CRM 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2014 2014
Incident Management ITSM 2021 2021
PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
3D Modeling PLM and Engineering 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Lovesac
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Lovesac Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Lovesac Technographics

Lovesac is a Manufacturing organization based in United States, with around 607 employees and annual revenues of $498.0 million.

Lovesac operates a diverse technology stack with applications such as PRGX AP Profit Recovery, PredictSpring POS and Microsoft 365, covering areas like AP Recovery Audit, Point Of Sale and Collaboration.

Lovesac has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PRGX Global, PredictSpring and Microsoft.

Lovesac recently adopted applications including PredictSpring POS in 2022, PredictSpring Inventory Management in 2022 and PredictSpring Order Management in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Lovesac’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Lovesac’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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