Stamford, 6901, CT,
United States
Lovesac Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Lovesac and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 607 Lovesac employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lovesac has purchased the following applications: PRGX AP Profit Recovery for AP Recovery Audit in 2006, PredictSpring POS for Point Of Sale in 2022, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lovesac is running and its propensity to invest more and deepen its relationship with PRGX Global , Oracle , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lovesac revenues, which have grown to $498.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lovesac intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| PRGX Global | Legacy | PRGX AP Profit Recovery | AP Recovery Audit | ERP Financial Management | n/a | 2006 | 2006 |
In 2006, Lovesac implemented PRGX AP Profit Recovery to support finance and accounts-payable recovery audits across its North America operations. PRGX AP Profit Recovery is positioned as an AP Recovery Audit solution and has been operated as an extension of Lovesac’s finance team to surface recoverable payments and audit exceptions.
The implementation emphasizes continuous recovery audit workflows, exception identification, claims processing, and recovery reconciliation, consistent with AP Recovery Audit functional patterns. Configuration centered on recurring accounts-payable audits, systematic ledger review, and reporting to finance and accounts-payable managers, with PRGX handling case management for identified recoveries.
Operationally the engagement covers finance and accounts-payable functions across North America, with PRGX personnel embedded into Lovesac’s AP processes to coordinate investigations and recovery actions. The arrangement includes routine audit cycles and handoff processes to internal AP staff, creating a sustained feedback loop for invoice and payment control.
Governance was structured around PRGX operating as an external extension of the finance team, delivering audit findings into Lovesac’s AP workflows and contributing process improvement recommendations. The relationship is long standing, focused on identifying recoveries and improving accounts-payable procedures without specified changes to core transactional systems.
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| PredictSpring | Legacy | PredictSpring POS | Point Of Sale | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Lovesac implemented PredictSpring POS to modernize showroom Point Of Sale capabilities across its U.S. retail showrooms. The PredictSpring POS deployment was chosen to centralize clienteling and omnichannel checkout functions and to support in-showroom payments and financing workflows.
The implementation enabled core modules for clienteling and CRM driven interactions, inventory management and visibility for special orders, and payments functionality including QR and remote payment options. PredictSpring POS was configured to handle showroom special-order workflows and to surface financing options at point of sale, reflecting documented module usage for clienteling, inventory, and payments.
This was a U.S.-focused rollout targeting Lovesac showroom operations and retail store sales, designed to speed the path to purchase and personalize customer interactions through CRM and clienteling features. Operational coverage emphasized showroom sales associate workflows and omnichannel order handling, aligning POS transactions with inventory and special-order processes.
Governance focused on operationalizing the new omnichannel Point Of Sale workflows within showroom sales procedures and on integrating payments, inventory and financing workflows into standard retail operations. The program was explicitly described as intended to speed path to purchase and to deliver more personalized customer interactions through PredictSpring POS.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Lovesac implemented Microsoft 365 as its Collaboration platform. The deployment is observable on the company website, indicating a tenant-level Microsoft 365 footprint that surfaces cloud-hosted collaboration capabilities into public facing properties and corporate communications.
The Microsoft 365 implementation at Lovesac aligns with standard Collaboration functional modules such as Exchange Online for corporate mail, SharePoint Online for document management and intranet content, OneDrive for user file sync, and Microsoft Teams for synchronous collaboration and meetings. These modules support workflows for content authoring, secure file sharing, and team communication across the organization.
Operationally the pattern implies a cloud-hosted tenant architecture with centralized administration and identity driven access controls, leveraging Microsoft 365 native identity and policy capabilities for user provisioning and domain management. Governance focus is likely on mailbox and site provisioning, access policies, and web integration points that expose collaboration services on the public site, consistent with enterprise Collaboration platform practices.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2022 | 2022 |
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Order Management | SCM |
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2015 | 2015 |
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Order Management | SCM |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Incident Management | ITSM |
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2021 | 2021 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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3D Modeling | PLM and Engineering |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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