Saint Petersburg, 191040,
Russia
LPTracker Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by LPTracker and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 LPTracker employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LPTracker has purchased the following applications: UserEcho for Chatbots and Conversational AI in 2018, LPTracker CRM for CRM in 2017, Pathwire Mailgun for Transactional Email in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LPTracker is running and its propensity to invest more and deepen its relationship with UserEcho, LLC , LPTracker , Sinch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LPTracker revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LPTracker intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UserEcho, LLC | Legacy | UserEcho | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, LPTracker implemented UserEcho on its public website. UserEcho functions as the companys Chatbots and Conversational AI solution, deployed as an embedded web chat widget to handle inbound customer inquiries, capture user feedback, and provide conversational self-help and lead capture workflows.
The deployment is a client-side integration into LPTrackers website front end with message routing to UserEchos cloud-hosted conversational platform, enabling an agent inbox and automated response orchestration. Configuration focuses on typical Chatbots and Conversational AI capabilities such as canned responses, knowledge base linking, feedback collection, and lightweight ticket creation, and it is operated by a small internal team supporting customer support and pre-sales engagement within LPTrackers Russia-based operations. UserEcho is managed through its administrative console for content updates, response rules, and moderation, aligning chat workflows with existing support processes without involvement of a system integrator.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LPTracker | Legacy | LPTracker CRM | CRM | CRM | n/a | 2017 | 2017 |
In 2017, LPTracker implemented LPTracker CRM on its website. The deployment uses the LPTracker CRM application to deliver CRM capabilities for the small professional services firm, centralizing lead capture and contact management into a single system. The implementation supports the companys sales and client onboarding workflows and aligns CRM data with customer facing activities across the organization.
LPTracker CRM was configured to expose core CRM modules such as lead capture from web forms, contact and account records, pipeline management, and activity tracking tailored to a 10 person team. Operational coverage is focused on sales and client facing functions, with the application embedded on the corporate website to ingest inbound leads and route them into the CRM for follow up. Governance emphasis centered on centralized customer data and standardized lead qualification and follow up processes for staff involved in client acquisition and support.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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