Luby's
13111 Northwest Fwy,
Houston, 77040, TX,
United States
Houston, 77040, TX,
United States
1 713-329-6800
Retail
Luby's Technographics
Luby's Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Luby's and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6133 Luby's employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Luby's has purchased the following applications: Equifax I-9 Anywhere for HR Compliance in 2013, Microsoft 365 for Collaboration in 2015, Adobe Experience Cloud for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Luby's is running and its propensity to invest more and deepen its relationship with Equifax , Snag , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Luby's revenues, which have grown to $323.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Luby's intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Luby's Tech Stack and Enterprise Applications
Luby's HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax I-9 Anywhere | HR Compliance | HCM | n/a | 2013 | 2013 |
In 2013, Luby's implemented Equifax I-9 Anywhere as part of its HR Compliance portfolio to automate I-9 verification and onboarding workflows. The deployment was managed within corporate HR and the restaurant operations environment, with the Applications Manager coordinating efforts between Infor consultants and internal HR staff.
Equifax I-9 Anywhere was configured to support electronic I-9 completion, verification of I-9 status, and automated inclusion of appropriate forms into new hire packet creation, while triggering background check workflows during onboarding. Implementation work included programming and validating data extracts to feed Equifax and establishing electronic export processes to replace paper form handling.
The implementation interfaced with Luby's broader HR technology activities documented across Lawson, Ultipro, and cloud-based Infor projects, and required data pipeline modernization such as upgrading SQL Server to 2019 and converting DTS packages to SSIS to ensure reliable extract and transfer processes. Operational coverage centered on HR, payroll, and onboarding functions for the corporate and restaurant locations indicated by the Applications Manager role.
Governance and rollout were led by an internal Applications Manager acting as project manager, coordinating cross functional teams under strict deadlines and budgets and programming all extracts for data upload to Equifax. Explicit outcomes recorded in project notes include an annual cost reduction of $35K from electronic Lawson data export to Equifax that enabled third party employment verification, and completing upgrade projects on time and under budget by $29K.
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Recruiting, Onboarding | HCM |
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2014 | 2014 |
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Luby's Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Luby's deployed Microsoft 365 to standardize Collaboration across its United States retail and corporate operations. The deployment positioned Microsoft 365 as the enterprise collaboration platform for corporate communications, email and document workflows, and team-based communication across store and office staff. The company also surfaces Microsoft 365 on its public website, indicating the use of cloud-hosted collaboration services within external content and employee-facing web access points.
Implementation centered on configuring core productivity services within Microsoft 365, including cloud email, file storage and team collaboration capabilities to support consistent document versioning and web-based editing. Operational coverage included corporate functions and front-line retail teams, with governance focused on account provisioning, mailbox and sharing policies, and content publishing workflows to align store operations and centralized communications. The configuration reflects a centralized collaboration architecture, enabling cloud-native file access and browser-based collaboration for Luby's employee base while maintaining control over information sharing and publishing processes.
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Luby's CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Luby's implemented Adobe Experience Cloud to centralize web-based customer engagement on its public website. The Adobe Experience Cloud deployment targeted Customer Experience capabilities, including centralized content management, analytics-driven personalization, and campaign orchestration for the corporate site. The implementation placed website content workflows and digital experience tooling under a single platform to support marketing and merchandising operations.
Operationally, Adobe Experience Cloud was instrumented across Luby's public website to enable experience targeting, A/B testing, and analytics-led content decisions, aligning site editorial governance with marketing processes. Luby's Adobe Experience Cloud deployment emphasizes web content delivery, personalization, and measurement as core functions of the company's Customer Experience function. Governance changes focused on consolidating editorial workflows and creating role-based publishing and measurement responsibilities for marketing teams.
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Luby's IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Luby's
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director Of Operations | Director | Finance | |
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VP Human Resources | VP | HR | |
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Director Of Benefits | Director | HR | |
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Apps Being Evaluated by Luby's Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Luby's IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Luby's digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Luby's Technographics
Luby's is a Retail organization based in United States,
with around 6133 employees and annual revenues of $323.0 million.
Luby's operates a diverse technology stack with applications such as
Equifax I-9 Anywhere, Microsoft 365 and Adobe Experience Cloud,
covering areas like HR Compliance, Collaboration and Customer Experience.
Luby's has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Equifax, Microsoft and Adobe Systems.
Luby's recently adopted applications including
Microsoft Azure Cloud Services in 2020, Adobe Experience Cloud in 2019 and The Trade Desk in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Luby's’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Luby's’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Luby's technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.