Conshohocken, 19428, PA,
United States
LuckyVitamin Technographics
LuckyVitamin Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LuckyVitamin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 LuckyVitamin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LuckyVitamin has purchased the following applications: Reach Payments for Payment Processing in 2017, Ada AI Chatbot for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LuckyVitamin is running and its propensity to invest more and deepen its relationship with With Reach , Ada Support , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LuckyVitamin revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LuckyVitamin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LuckyVitamin Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| With Reach | Legacy | Reach Payments | Payment Processing | ERP Financial Management | n/a | 2017 | 2017 |
In 2017 LuckyVitamin implemented Reach Payments to handle online payment acceptance on its e-commerce website. The deployment of Reach Payments Payment Processing was integrated directly into LuckyVitamin's checkout flow, leveraging gateway authorization, tokenization to reduce card data scope, and hosted payment components typical of Payment Processing solutions for web storefronts.
The implementation covered business functions across e-commerce, finance, and customer service, with Reach Payments orchestrating authorization, settlement, and reconciliation activities aligned to payment workflows. Operational governance emphasized checkout routing, refund and chargeback handling, and reconciliation handoffs to the finance team, while the integration model remained website-centric to centralize payment acceptance for LuckyVitamin in the United States.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ada Support | Legacy | Ada AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, LuckyVitamin deployed Ada AI Chatbot on its public website. Ada AI Chatbot is used as a Chatbots and Conversational AI solution to automate customer-facing conversations on the retail storefront, handling product inquiries, order questions, and common support flows.
The deployment is web based, using an embedded conversational widget configured with conversational workflows, intent classification, answer orchestration, and self service knowledge routing consistent with Chatbots and Conversational AI capabilities. Operational scope is focused on e-commerce customer service and site engagement, with configuration and ongoing tuning managed by LuckyVitamin's internal digital and support teams.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, LuckyVitamin deployed Google Workspace (Formerly Google G-Suite) to provide Collaboration capabilities across its organization. The implementation ties Google Workspace to the company domain and is visible on their website, where Google Workspace supports corporate email routing for customer contact as well as internal collaboration for the 60 employee organization within the United States.
The Google Workspace deployment centralizes core modules including Gmail for corporate email, Google Calendar for scheduling, Google Drive for file storage, and Google Docs, Sheets and Slides for document collaboration, with administration performed via the Google Admin console. Configuration work focused on domain verification, account provisioning and role-based administrative settings to support marketing, operations, customer service and finance functions.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Review Management | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics, Customer Experience, Customer Data Platform | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at LuckyVitamin
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by LuckyVitamin Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||