Ludendo
Ludendo Technographics
Ludendo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ludendo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Ludendo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ludendo has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2006, Guidewire BillingCenter for Insurance Billing Administration in 2011, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ludendo is running and its propensity to invest more and deepen its relationship with Microsoft , Guidewire , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ludendo revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ludendo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ludendo Tech Stack and Enterprise Applications
Ludendo ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2006 | 2006 |
In 2006, Ludendo implemented Microsoft Dynamics NAV as its ERP Financial application. The systems and communications department assumed ownership for the implementation and for ongoing maintenance and development of Microsoft Dynamics NAV, aligning application stewardship with central IT responsibilities.
The deployment emphasized core financial functionality typical of an ERP Financial application, including general ledger, accounts payable, accounts receivable, fixed assets and financial reporting configured to retail accounting practices and period close routines. Configuration work and localized extensions were completed by the internal systems and communications team to support accounting workflows and reporting requirements.
Operational scope covered corporate finance, accounting and procurement functions across the organization, with the systems and communications department delivering application support, change management and development for Microsoft Dynamics NAV. The implementation was positioned to support consolidated financial processes and day to day ERP operations under centralized IT control.
Governance was centralized under the systems and communications department, which established maintenance, development and release management processes for Microsoft Dynamics NAV. The department retained responsibility for application configuration, ongoing development and operational support to adapt the ERP Financial environment to evolving business requirements.
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Ludendo ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Guidewire | Legacy | Guidewire BillingCenter | Insurance Billing Administration | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Ludendo implemented Guidewire BillingCenter as its Insurance Billing Administration platform. The deployment positioned Guidewire BillingCenter as the central billing engine running on an Oracle database and instrumented for enterprise reporting via Cognos BI 10.
Implementation concentrated on core billing administration capabilities including account billing schedules, invoicing, payment processing, adjustments, and accounts receivable workflows, aligning the application to finance and billing operations. Configuration emphasized billing rules and automated AR workflows to standardize billing operations and enforce consistent revenue accounting processes.
The program included a redesign of the BI system using Cognos BI 10 on Oracle and an ERP migration from Supergest to Generix GCE to consolidate transactional flows. Guidewire BillingCenter was integrated into this stack to exchange billing and receivables data with Generix GCE and to feed analytics into Cognos, supporting centralized finance governance and streamlined billing operations.
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Ludendo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Ludendo implemented Microsoft 365 as its primary Collaboration platform across corporate and retail operations. The deployment was scoped to support approximately 3,500 employees and to centralize email, document collaboration, and real time communication.
Microsoft 365 implementation at Ludendo included core Collaboration workloads such as Exchange Online for email, SharePoint Online for intranet and document libraries, OneDrive for Business for user file storage, and Teams for chat and meetings. The program involved tenant provisioning, license assignment, and configuration of Exchange and SharePoint services to enable shared content, team workspaces, and Office application provisioning for endpoints.
Operational coverage extended across Ludendo headquarters and retail sites, impacting corporate communications, merchandising collaboration, and store management coordination. Identity and access management leveraged Microsoft identity services to centralize authentication and single sign on across Microsoft 365 applications, positioning Microsoft 365 Collaboration as the backbone for knowledge management and internal collaboration workflows.
Governance focused on tenant administration roles, license governance, and document sharing policies to control external access and data classification. Rollout used staged adoption and standardized collaboration templates to align store staff and office teams with consistent workflows and sharing patterns.
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Ludendo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Ludendo PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
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Ludendo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
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|
|
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Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ludendo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Human resources manager | Manager | HR | |
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Human Resources Manager BU Ecommerce | Manager | HR | |
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Human Resources Manager Network | Manager | HR | |
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Apps Being Evaluated by Ludendo Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ludendo IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ludendo digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ludendo Technographics
Ludendo is a Retail organization based in France,
with around 3500 employees and annual revenues of $800.0 million.
Ludendo operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Guidewire BillingCenter and Microsoft 365,
covering areas like ERP Financial, Insurance Billing Administration and Collaboration.
Ludendo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Guidewire.
Ludendo recently adopted applications including
OVHcloud in 2020, Intuit Mailchimp Mandrill in 2018 and Salesforce Sales Cloud in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ludendo’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ludendo’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ludendo technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.