Ludwig Goertz GmbH
Ludwig Goertz GmbH Technographics
Ludwig Goertz GmbH Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ludwig Goertz GmbH and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3200 Ludwig Goertz GmbH employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ludwig Goertz GmbH has purchased the following applications: Klarna Payments for Payment Processing in 2020, softgarden ATS for Applicant Tracking System in 2015, Userlike for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ludwig Goertz GmbH is running and its propensity to invest more and deepen its relationship with Klarna , softgarden e-recruiting GmbH , Almato AG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ludwig Goertz GmbH revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ludwig Goertz GmbH intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ludwig Goertz GmbH Tech Stack and Enterprise Applications
Ludwig Goertz GmbH ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klarna | Legacy | Klarna Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Ludwig Goertz GmbH implemented Klarna Payments on its public ecommerce site, goertz.de. The deployment used Klarna Payments as the Payment Processing solution to handle consumer checkout flows on the retailer's web storefront.
Implementation work concentrated on embedding Klarna Payments into the site's checkout experience, using hosted and client-side components to manage payment authorization, tokenization, and session-based checkout workflows. Functional configuration emphasized common German online payment methods, authorization and capture sequencing, and merchant-side reconciliation processes aligned to Payment Processing best practices.
Operational scope covered the online retail channel for Ludwig Goertz GmbH, with IT and ecommerce teams accountable for payment governance, PCI scope management, and fraud monitoring configuration tied to the Payment Processing implementation. The Klarna Payments deployment was instrumented directly on goertz.de to centralize checkout orchestration and isolate payment handling through Klarna Payments components.
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Ludwig Goertz GmbH HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| softgarden e-recruiting GmbH | Legacy | softgarden ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Ludwig Goertz GmbH implemented softgarden ATS as its Applicant Tracking System and deployed softgarden ATS to power candidate application capture on its public careers pages. The implementation positioned the platform as the primary channel for external job postings and online applicant intake.
Configuration emphasized web native application capture, structured candidate profiles, configurable hiring workflows and vacancy management, reflecting core Applicant Tracking System capabilities. The deployment included form driven application capture on the careers site, automated status tracking through screening stages, and centralized candidate record keeping to support recruiter workflows.
The solution is embedded directly in Ludwig Goertz GmbH's website for live job postings and application submission, keeping candidate flows on the corporate career domain. Operational scope centers on the company talent acquisition and HR teams, managing retail and corporate hiring through the softgarden ATS instance.
Governance focused on standardizing recruitment workflows and centralizing applicant data to improve recruiter handoffs and candidate communication, with configuration for role based access to hiring stages. All applicant interactions remain routed through the careers site and the softgarden ATS application, aligning the system architecture with the company's external recruiting touchpoints.
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Workforce Management | HCM |
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2014 | 2014 |
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Ludwig Goertz GmbH AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Userlike | Legacy | Userlike | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Ludwig Goertz GmbH deployed Userlike on its website, implementing Userlike as a Chatbots and Conversational AI solution to support online customer service and e-commerce customer engagement. The deployment centers on a web chat channel embedded across the goertz.de storefront, positioning Userlike to handle real time visitor conversations and asynchronous messaging alongside existing support channels.
The Userlike implementation configures standard conversational capabilities typical of the Chatbots and Conversational AI category, including a website chat widget, automated welcome messages, canned replies for frequent inquiries, chat routing to agent queues, and persistent conversation transcripts to support agent context. Configuration emphasizes front end conversational routing and agent handling workflows, with session tracking and transcript capture to preserve customer interaction history.
Operational scope is focused on Ludwig Goertz GmbH online retail operations, with the solution used by customer service teams to manage product questions, order status inquiries, and pre sale engagement via the website. No external system integrations are specified in the source, so the implementation narrative remains centered on Userlike as the web channel for conversational engagement rather than on backend system synchronization.
Governance and process changes align with centralizing web chat handling into existing customer service procedures, updating agent scripts and response templates to reflect conversational handling, and adjusting support shift coverage to accommodate real time chat volumes. The narrative documents Ludwig Goertz GmbH using Userlike to instrument web based conversational workflows as part of its retail customer service stack.
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Ludwig Goertz GmbH Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Ludwig Goertz GmbH eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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Ludwig Goertz GmbH CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2009 | 2009 |
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Tag Management | CRM |
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2016 | 2016 |
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Ludwig Goertz GmbH ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Ludwig Goertz GmbH IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ludwig Goertz GmbH
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ludwig Goertz GmbH Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ludwig Goertz GmbH IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ludwig Goertz GmbH digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ludwig Goertz GmbH Technographics
Ludwig Goertz GmbH is a Retail organization based in Germany,
with around 3200 employees and annual revenues of $500.0 million.
Ludwig Goertz GmbH operates a diverse technology stack with applications such as
Klarna Payments, softgarden ATS and Userlike,
covering areas like Payment Processing, Applicant Tracking System and Chatbots and Conversational AI.
Ludwig Goertz GmbH has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Klarna, softgarden e-recruiting GmbH and Userlike.
Ludwig Goertz GmbH recently adopted applications including
Userlike in 2021, Bambuser Video Commerce in 2021 and Klarna Payments in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ludwig Goertz GmbH’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ludwig Goertz GmbH’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ludwig Goertz GmbH technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.