Lufthansa Germany
Lufthansa Aviation Center, Airportring,
Frankfurt am Main, 60546,
Germany
Frankfurt am Main, 60546,
Germany
49 69-696-0
Transportation
Lufthansa Germany Technographics
Lufthansa Germany Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lufthansa Germany and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 101709 Lufthansa Germany employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lufthansa Germany has purchased the following applications: Lanteria Time and Attendance for Time and Attendance in 2015, Software AG ARIS BPM for Business Process Management in 2015, OpenText ProVision for Analytics and BI, Process Mining in 2004 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lufthansa Germany is running and its propensity to invest more and deepen its relationship with Lanteria , VEDA , Boeing Jeppesen or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lufthansa Germany revenues, which have grown to $40.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lufthansa Germany intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lufthansa Germany Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Lanteria | Legacy | Lanteria Time and Attendance | Time and Attendance | HCM | n/a | 2015 | 2016 |
In 2015 Lufthansa Germany implemented Lanteria Time and Attendance as part of a broader HR and resource planning rollout across its Europe region. The deployment used the Time and Attendance application to automate workforce time capture and to provide consolidated reporting for HR and planning teams.
The implementation included Lanteria modules including Time & Attendance and was configured to automate reporting and calculations that had previously been maintained in Excel. Standard Time and Attendance capabilities were applied, including automated attendance calculations and rule-based time reporting to support planning workflows, and configuration emphasized consolidating spreadsheet processes into system-driven calculations and audit trails.
Operational coverage targeted HR and resource planning functions across European sites, centralizing time data for planning and scheduling. The solution eliminated manual data synchronization with other systems by establishing single-source time records and system-driven reporting according to Lanteria’s customer results, reducing manual handoffs between teams.
Governance and workflow changes aligned HR reporting and planning processes to the Lanteria Time and Attendance data model, reducing reliance on ad hoc spreadsheets. According to Lanteria’s customer results the deployment improved planning quality by around 90% and removed the need for manual synchronization tasks.
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Workforce Analytics | HCM |
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2023 | 2024 |
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Workforce Planning | HCM |
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2008 | 2009 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Software AG | Legacy | Software AG ARIS BPM | Business Process Management | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, Lufthansa Germany deployed Software AG ARIS BPM to deliver workstation specific process guidance within its cargo operations. The implementation targeted Lufthansa Cargo across Germany and Europe, using Software AG ARIS BPM in a Business Process Management role to support employee training and operational execution at the point of work.
The deployment leveraged ARIS Mobile process guide apps to render visual, language independent process content and to publish step by step work instructions. Functional configuration emphasized process modeling, mobile content provisioning, and QR code driven content delivery so each physical workstation could present the exact process variant for that task.
Operational design delivered workstation specific process instructions via QR codes that workers scanned to access ARIS Mobile guides, tying process artifacts to specific cargo handling activities and sites. The rollout concentrated on cargo handling and ground operations, influencing training, frontline execution, and day to day process adherence across Lufthansa Cargo in the Germany and broader European region.
Governance centered on central content management within Software AG ARIS BPM with localized distribution to mobile devices, enabling controlled updates to process content and consistent point of work guidance. According to Lufthansa Cargo reporting, the solution reduced training time, improved execution quality, and increased user adoption by making process content visual, language independent and readily accessible at the point of work.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText ProVision | Analytics and BI, Process Mining | Analytics and BI | Arvato | 2004 | 2004 |
In 2004, Lufthansa Germany implemented Metastorm BPM for its Miles & More customer-service processes, a deployment whose capabilities are now represented within OpenText ProVision in the OpenText MBPM product family. The project targeted automation of inbound document handling and case processing, and Arvato was the systems integrator that deployed and operated the solution for global Miles & More service centres. This implementation is reported under the Analytics and BI,Process Mining category and supported customer service and logistics business functions.
The technical footprint emphasized case management and workflow orchestration, with inferred document capture and automated routing capabilities drawn from historical Metastorm and MBPM practice. Configuration focused on process models and rules to standardize inbound document intake and case lifecycles for frequent Miles & More scenarios, using MBPM-style orchestration to coordinate human and automated steps. The narrative restates OpenText ProVision as the current product family carrying these BPM capabilities.
Operational coverage spanned global service centres for Miles & More, centralizing process execution under Arvato operations and consolidating inbound mail and electronic document handling into the BPM-driven case processing flow. Integrations with downstream systems are not specified in source material, therefore the description limits integration claims to the Arvato-operated deployment and the orchestration of distributed service-centre workloads.
Governance and rollout emphasized process standardization and operational management by Arvato, shifting case handling to a centralized orchestration model under MBPM governance practices. Reported outcomes from the period include reduction of processing lag from multiple days to under 24 hours and reductions in logistics costs tied to the automated inbound handling and case processing improvements.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Social Media Management | CRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Lufthansa Germany
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Apps Being Evaluated by Lufthansa Germany Executives
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FAQ - APPS RUN THE WORLD Lufthansa Germany Technographics
Lufthansa Germany is a Transportation organization based in Germany,
with around 101709 employees and annual revenues of $40.60 billion.
Lufthansa Germany operates a diverse technology stack with applications such as
Lanteria Time and Attendance, Software AG ARIS BPM and OpenText ProVision,
covering areas like Time and Attendance, Business Process Management and Analytics and BI, Process Mining.
Lufthansa Germany has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Lanteria, Software AG and OpenText.
Lufthansa Germany recently adopted applications including
VEDA Horizon People Analytics in 2023, Cogia Influverse in 2023 and Plesk Web Hosting in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lufthansa Germany’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lufthansa Germany’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lufthansa Germany technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.