AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Lufthansa Industry Solutions Tech Stack and Enterprise Applications

Lufthansa Industry Solutions ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP ERP ECC 6.0 - Financial Accounting (FI) ERP Financial ERP n/a 2017 2017
In 2017, Lufthansa Industry Solutions implemented SAP ERP ECC 6.0 - Financial Accounting (FI) to consolidate and standardize core accounting processes. The deployment is categorized as ERP Financial and was scoped across the company’s enterprise finance organization in Germany, addressing statutory reporting and operational accounting functions. SAP ERP ECC 6.0 - Financial Accounting (FI) was configured to deliver standard Financial Accounting capabilities including General Ledger, Accounts Payable, Accounts Receivable, and Asset Accounting, with configuration work focused on finance master data, chart of accounts design, and period-end closing controls. A SAP FI/CO Consultant supported functional configuration, testing, and validation of finance process workflows. Governance centered on centralized control of accounting configurations and formalized handoffs between accounting and other finance sub-functions.
ERP Financial ERP 2019 2019
Lufthansa Industry Solutions AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Deepset Cloud Legacy Haystack AI Frameworks and Libraries AI Development n/a 2024 2025
In 2024, Lufthansa Industry Solutions implemented Haystack to build an enterprise grade, compliant AI knowledge assistant for internal IT and knowledge management. Lufthansa Industry Solutions deployed Haystack as an AI Frameworks and Libraries solution to centralize internal documentation and to provide explainable, source cited answers across the Lufthansa Group in Germany, and the system was moved into production in 2025. The implementation used Haystack based retrieval augmented generation pipelines with RBAC to control access and provenance tracking to deliver source cited responses. Functional capabilities implemented included document ingestion and indexing, retrieval, answer generation with provenance, and observability for query tracing and audit logging. These capabilities were configured to surface explainable results and to anchor answers to explicit document sources. The solution was operated on Deepset Cloud as the vendor platform and focused on enterprise knowledge management workflows for internal IT and knowledge teams. Integrations were centered on centralizing internal documentation sources to feed Haystack based RAG pipelines, with observability and audit trails instrumented across pipelines to support operational monitoring and compliance reviews. Operational scope covered the Lufthansa Group in Germany and targeted enterprise knowledge access patterns rather than customer facing scenarios. Governance emphasized GDPR and ISO27001 aligned controls, role based access control, and audit logging to meet compliance requirements and to enforce access policies across knowledge workflows. The rollout followed compliance validation and operational hardening prior to the move into production in 2025, maintaining traceability of source citations and audit records for enterprise governance.
ML and Data Science Platforms AI Development 2016 2017
Lufthansa Industry Solutions Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
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Live
Insight
SAP Legacy SAP BW (Business Warehouse) Data Warehouse Analytics and BI n/a 2008 2008
In 2008, Lufthansa Industry Solutions implemented SAP BW (Business Warehouse) as its Data Warehouse platform for centralized reporting and analytical data storage across the professional services organization. The implementation was positioned to consolidate financial and operational reporting sources into a single analytical layer. The deployment concentrated on SAP BW core modeling, building InfoCubes and DataStore Objects and establishing ETL flows, with specific extraction workstreams tied to SAP FI. ABAP development was used to create custom extractors, transformation routines, and enhanced data loads into SAP BW (Business Warehouse), supporting finance reporting and consolidation workflows. Operational scope emphasized finance and corporate reporting functions, with governance practices instituted for ABAP change control, data modeling standards, and scheduled batch loads. Lufthansa Industry Solutions implemented SAP BW (Business Warehouse) as its Data Warehouse to support finance reporting functions, aligning the company, application, category, and business function in a centralized analytics architecture.
Lufthansa Industry Solutions CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
Marketing Automation CRM 2022 2022
Tag Management CRM 2021 2021
Lufthansa Industry Solutions CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Lufthansa Industry Solutions

First Name Last Name Title Function Department Email Phone
Associate Director for Data Analytics, Artificial Intelligence und Blockchain Director IT
Data Science Consultant Manager IT
Associate Director SAP Transformation Strategy Director IT
Associate Director SAP Cloud Platform & Analytics Director IT
Associate Director, SAP Cloud Software Products Director IT
Vice President SAP VP IT
IT-Project Manager SAP Intelligent Enterprise Manager IT
IT Project Manager / SAP Consultant Manager IT
Project Manager/ Consultant SAP Manager Finance

Apps Being Evaluated by Lufthansa Industry Solutions Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lufthansa Industry Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lufthansa Industry Solutions digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Lufthansa Industry Solutions Technographics
Lufthansa Industry Solutions is a Professional Services organization based in Germany, with around 1279 employees and annual revenues of $195.0 million.
Lufthansa Industry Solutions operates a diverse technology stack with applications such as SAP ERP ECC 6.0 - Financial Accounting (FI), Haystack and SAP BW (Business Warehouse), covering areas like ERP Financial, AI Frameworks and Libraries and Data Warehouse.
Lufthansa Industry Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and Deepset Cloud.
Lufthansa Industry Solutions recently adopted applications including Haystack in 2024, Microsoft Dynamics 365 Marketing in 2022 and Tealium IQ Tag Management in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lufthansa Industry Solutions’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Lufthansa Industry Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lufthansa Industry Solutions technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.