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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Lufthansa Industry Solutions Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP ERP ECC 6.0 - Financial Accounting (FI) ERP Financial ERP Financial Management n/a 2017 2017
ERP Financial ERP Financial Management 2019 2019
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Deepset Cloud Legacy Haystack AI Frameworks and Libraries AI Development n/a 2024 2025
In 2024, Lufthansa Industry Solutions implemented Haystack to build an enterprise grade, compliant AI knowledge assistant for internal IT and knowledge management. Lufthansa Industry Solutions deployed Haystack as an AI Frameworks and Libraries solution to centralize internal documentation and to provide explainable, source cited answers across the Lufthansa Group in Germany, and the system was moved into production in 2025. The implementation used Haystack based retrieval augmented generation pipelines with RBAC to control access and provenance tracking to deliver source cited responses. Functional capabilities implemented included document ingestion and indexing, retrieval, answer generation with provenance, and observability for query tracing and audit logging. These capabilities were configured to surface explainable results and to anchor answers to explicit document sources. The solution was operated on Deepset Cloud as the vendor platform and focused on enterprise knowledge management workflows for internal IT and knowledge teams. Integrations were centered on centralizing internal documentation sources to feed Haystack based RAG pipelines, with observability and audit trails instrumented across pipelines to support operational monitoring and compliance reviews. Operational scope covered the Lufthansa Group in Germany and targeted enterprise knowledge access patterns rather than customer facing scenarios. Governance emphasized GDPR and ISO27001 aligned controls, role based access control, and audit logging to meet compliance requirements and to enforce access policies across knowledge workflows. The rollout followed compliance validation and operational hardening prior to the move into production in 2025, maintaining traceability of source citations and audit records for enterprise governance.
ML and Data Science Platforms AI Development 2016 2017
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP BW (Business Warehouse) Data Warehouse Analytics and BI n/a 2008 2008
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
Marketing Automation CRM 2022 2022
Tag Management CRM 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at Lufthansa Industry Solutions
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Lufthansa Industry Solutions Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Lufthansa Industry Solutions Technographics

Lufthansa Industry Solutions is a Professional Services organization based in Germany, with around 1279 employees and annual revenues of $195.0 million.

Lufthansa Industry Solutions operates a diverse technology stack with applications such as SAP ERP ECC 6.0 - Financial Accounting (FI), Haystack and SAP BW (Business Warehouse), covering areas like ERP Financial, AI Frameworks and Libraries and Data Warehouse.

Lufthansa Industry Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and Deepset Cloud.

Lufthansa Industry Solutions recently adopted applications including Haystack in 2024, Microsoft Dynamics 365 Marketing in 2022 and Tealium IQ Tag Management in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Lufthansa Industry Solutions’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Lufthansa Industry Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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