AI Buyer Insights:

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Lujabetoni Tech Stack and Enterprise Applications

Lujabetoni ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IFS Legacy IFS Cloud ERP ERP Financial ERP n/a 2022 2022
In 2022, Lujabetoni implemented IFS Cloud ERP to centralize and enhance its finance and procurement processes across multiple plants and product lines. The deployment targeted ERP Financial capabilities to unify Finance, Purchasing, Inventory, and Document Management within a single cloud instance. The delivered solution used the standard IFS Cloud ERP package without customizations, with configuration scope controlled using IFS’s Scope Tool to keep settings limited and manageable. Functional modules implemented included core finance ledgers and accounts payable, purchasing requisition and purchase order workflows, inventory control, and document management, while IFS Business Reporter provided consolidated reporting and analysis across these modules. Architecturally the implementation operated as a cloud-hosted IFS Cloud ERP instance integrated with Lujabetoni’s manufacturing execution systems to simplify procurement and operational data flows. The program established around 30 interfaces to connect existing systems, ensuring robust bidirectional data exchange between finance, inventory, and production systems across 27 production plants, including four sites in Stockholm. Governance and rollout emphasized executive sponsorship, a dedicated project manager, and intensive process workshops. Lujabetoni conducted extensive internal process definition workshops followed by detailed specification workshops with IFS, the core project team trained by IFS prepared superusers who then trained end-users in classroom and online formats, and channel partner Aveso converted historical data into formats compatible with IFS Cloud to support cutover activities. The project was executed in just over a year, met established key dates, and was delivered under budget with proactive risk management, rigorous testing, and quality assurance during rollout. After go-live Lujabetoni reported improved efficiency across finance, procurement, and inventory management, streamlined invoice processing, enhanced reporting through IFS Business Reporter, and closer integration with MES systems that simplified procurement flows.
Lujabetoni CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2021 2021
In 2021, Lujabetoni deployed Hotjar on their public website to collect behavioral and qualitative user data. The Hotjar deployment implements a client side tracking script to capture session recordings, page heatmaps, conversion funnels and on page feedback, aligning with the Customer Experience application category. The implementation focuses on web user behavior instrumentation to inform site usability and conversion analysis. Operational scope centers on digital channels and supports marketing, product and web teams for UX research and conversion optimization. Configuration and governance emphasize cookie consent and data retention settings to comply with EU privacy requirements, and Hotjar configuration typically maps recording rules and exclusion lists to protect sensitive inputs. The deployment uses Hotjar to provide session level insights and aggregated interaction maps for ongoing site optimization.
Customer Experience CRM 2021 2021
Lujabetoni AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hello Umi Legacy Landbot Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022 Lujabetoni implemented Landbot on its corporate website to provide automated customer engagement. The Landbot deployment serves as the Chatbots and Conversational AI layer for web-based customer support and lead capture, directly linking the application to public-facing customer interaction workflows. The implementation centers on web-embedded conversational flows configured in Landbot, using conditional logic, form capture, and scripted answer trees to handle common inquiries and surface qualified leads. Configuration included handoff triggers to human agents and tools for conversation branching and session persistence, reflecting typical Chatbots and Conversational AI capabilities applied to a manufacturing customer portal. Operational responsibility sits with customer service, sales, and marketing teams, with governance focused on conversation playbooks, version control for flows, and ongoing tuning based on web interaction analytics. Rollout was scoped to the public website, and operational processes emphasize content updates, testing of conversational paths, and staged publishing to ensure consistent behavior across the site.
Chatbots and Conversational AI AI-Powered Application 2022 2022
Lujabetoni Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2017 2017
Lujabetoni Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Document Management Content Management 2022 2022
Lujabetoni SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Inventory Management SCM 2022 2022
Lujabetoni ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2019 2019
Lujabetoni PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2021 2021
Lujabetoni Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2022 2022
Lujabetoni PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2023 2023
Apps Development PaaS 2023 2023
Lujabetoni IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017

IT Decision Makers and Key Stakeholders at Lujabetoni

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Lujabetoni Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lujabetoni IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lujabetoni digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Lujabetoni Technographics
Lujabetoni is a Manufacturing organization based in Finland, with around 656 employees and annual revenues of $200.0 million.
Lujabetoni operates a diverse technology stack with applications such as IFS Cloud ERP, Hotjar and Landbot, covering areas like ERP Financial, Customer Experience and Chatbots and Conversational AI.
Lujabetoni has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IFS, Contentsquare and Hello Umi.
Lujabetoni recently adopted applications including uCalc in 2023, uCalc in 2023 and IFS Cloud ERP in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lujabetoni’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Lujabetoni’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lujabetoni technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.