Lumens Light + Living
2020 L Street, LL10,
Sacramento, 95811, CA,
United States
Sacramento, 95811, CA,
United States
1 916-444-5585
Retail
Lumens Light + Living Technographics
Lumens Light + Living Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lumens Light + Living and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Lumens Light + Living employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lumens Light + Living has purchased the following applications: PayPal Enterprise for Payment Processing in 2020, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2011, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lumens Light + Living is running and its propensity to invest more and deepen its relationship with PayPal , Apple , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lumens Light + Living revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lumens Light + Living intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lumens Light + Living Tech Stack and Enterprise Applications
Lumens Light + Living ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Lumens Light + Living deployed PayPal Enterprise for Payment Processing on its e-commerce website. The PayPal Enterprise implementation is integrated into the site checkout flow to capture customer payments, authorize card transactions and accept PayPal wallet payments, delivering gateway and merchant processing functionality directly into online order capture.
Configuration emphasized core Payment Processing capabilities including card tokenization for card on file, fraud screening and dispute handling modules, and settlement and reporting feeds that feed finance reconciliation. Operational ownership is assigned to ecommerce and finance teams who manage transaction reconciliation, chargeback workflows and payments reporting, while customer service accesses transaction-level data to support order and returns inquiries. The deployment documents PayPal Enterprise integration with the website checkout and centralizes transaction reporting for Lumens Light + Living across its US online commerce operations.
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Payment Processing | ERP |
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2020 | 2020 |
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Lumens Light + Living AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Lumens Light + Living implemented LivePerson Conversational Cloud on its website. The LivePerson Conversational Cloud is used as the company primary Chatbots and Conversational AI solution to support ecommerce customer engagement and online sales assistance.
The deployment is centered on a web-embedded conversational layer, combining automated conversational bot workflows with live agent routing and session handoff to human operators. Functional capabilities in use include automated intent recognition, scripted response flows for product discovery and order support, live chat escalation, and analytics instrumentation to track conversational sessions. Operational ownership resides with ecommerce and customer service teams at Lumens Light + Living, aligning content governance and agent workflow rules to channel customer inquiries through the LivePerson interface. The implementation emphasizes online storefront engagement at the company level, with configuration and operational processes sized to a 60 employee retail organization.
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Lumens Light + Living Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Lumens Light + Living deployed Microsoft 365 to provide Collaboration capabilities across the organization. Lumens Light + Living is using Microsoft 365 on their website and across corporate operations to support day to day communication and content access for a 60 person retail organization.
The implementation centers on Microsoft 365 core services including Exchange Online for corporate email, SharePoint Online for document management and intranet, OneDrive for Business for personal file sync, and Microsoft Teams for chat and meetings. Deployment uses a subscription based Microsoft 365 tenant architecture with centralized user identity and access management and standard provisioning workflows appropriate for a small retail IT estate, covering merchandising, customer service, and operations business functions.
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Lumens Light + Living Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2011 | 2011 |
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Lumens Light + Living eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2013 | 2013 |
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eCommerce | eCommerce |
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2011 | 2011 |
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Lumens Light + Living CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2009 | 2009 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Lumens Light + Living ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Lumens Light + Living PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Lumens Light + Living IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Lumens Light + Living CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Lumens Light + Living
| First Name | Last Name | Title | Function | Department | Phone | |
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Founder, Chairman & CEO | CXO | Finance | |
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COO | CXO | Finance | |
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VP of Site Experience and Performance Marketing | VP | Marketing | |
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Apps Being Evaluated by Lumens Light + Living Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lumens Light + Living IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lumens Light + Living digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Lumens Light + Living Technographics
Lumens Light + Living is a Retail organization based in United States,
with around 60 employees and annual revenues of $7.0 million.
Lumens Light + Living operates a diverse technology stack with applications such as
PayPal Enterprise, LivePerson Conversational Cloud and Microsoft 365,
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Lumens Light + Living has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayPal, LivePerson and Microsoft.
Lumens Light + Living recently adopted applications including
LexisNexis ThreatMetrix in 2023, Bubble Platform in 2022 and Momentive SurveyMonkey in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lumens Light + Living’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lumens Light + Living’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lumens Light + Living technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.