Lumi Technologies Ltd
Bohunt Manor, Portsmouth Rd,
Liphook, GU30 7DL,
United Kingdom
Liphook, GU30 7DL,
United Kingdom
44 14 2872 1000
Communications
Lumi Technologies Ltd Technographics
Lumi Technologies Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lumi Technologies Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Lumi Technologies Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lumi Technologies Ltd has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lumi Technologies Ltd is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lumi Technologies Ltd revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lumi Technologies Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lumi Technologies Ltd Tech Stack and Enterprise Applications
Lumi Technologies Ltd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Lumi Technologies Ltd implemented Oracle NetSuite ERP as its ERP Financial system. The deployment centralized core financial operations for the UK communications company of about 200 employees and £15 million in annual revenue.
Oracle NetSuite ERP was configured to deliver standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, billing, fixed asset accounting, and financial reporting. Workflows for period close, invoice to cash, and procure to pay were provisioned and configured with role based access and approval routing. The configuration emphasized a unified chart of accounts and standardized accounting period controls to support consistent financial close and reporting.
Operational ownership was placed within the finance organization, supporting accounting, treasury related reconciliations, and commercial billing across the company's UK operations. Governance measures included user role segmentation, audit trail enabled transaction logging, and formalized month end procedures embedded in the system. This narrative centers on Lumi Technologies Ltd, Oracle NetSuite ERP, ERP Financial, and the finance and billing business functions supported by the implementation.
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Lumi Technologies Ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Lumi Technologies Ltd implemented Microsoft 365 as its Collaboration platform. The deployment targeted the company’s 200 employees in the United Kingdom and established Microsoft 365 as the core productivity and collaboration layer for internal communications and document workflows. The company website references use of Microsoft 365, indicating tenant level SaaS provisioning and public facing integration of Microsoft 365 services.
Microsoft 365 was configured to deliver core Collaboration capabilities including mailbox and calendaring, cloud document libraries, file sync and sharing, real time chat and meetings, and desktop and web Office applications. The implementation reflects a centralized, cloud hosted Microsoft 365 architecture with organizational tenant administration, user provisioning, role based access controls, and data protection settings consistent with Collaboration best practices. This configuration supports unified content management and synchronous collaboration across standard Office and web clients.
Operational coverage emphasized corporate communications, knowledge management, and day to day productivity for distributed teams. Governance centered on tenant level policy enforcement and standardized collaboration workflows to align user and group management under IT administration. The Microsoft 365 implementation provided Lumi Technologies Ltd a single Collaboration backbone for enterprise productivity and internal communication.
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Lumi Technologies Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2015 | 2015 |
In 2015, Lumi Technologies Ltd deployed Zendesk Service to support its web based customer support operations on its website. Lumi Technologies Ltd implemented Zendesk Service in a browser accessible configuration that provided a centralized ticket intake channel for the company, aligning the application to Customer Support workflows for inbound web forms and email triage. The deployment was sized for a mid market organization of roughly 200 employees and was positioned as the primary support system for the companys customer facing support team in the United Kingdom. This implementation establishes Lumi Technologies Ltd Zendesk Service Customer Support as the core business function for web driven case creation and agent resolution management.
Zendesk Service configuration included standard Customer Support modules such as multichannel ticketing, a knowledge base for self service, macros and triggers to automate routine responses, and an agent interface for case management, reflecting typical support automation and workflow orchestration. Integrations were implemented through website embedding and widget provisioning to enable contextual ticket creation directly from Lumi Technologies Ltd public site, with routing rules to deliver cases to the support queue. Governance focused on role based access control for agents, scripted escalation paths, and standardized macros and automations to enforce consistent response handling across the support team. The deployment emphasizes systematized ticket lifecycle management, knowledge driven self service, and automated triage as the operational model for Customer Support.
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Lumi Technologies Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Lumi Technologies Ltd CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Lumi Technologies Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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CTO | CXO | Finance | |
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COO | CXO | Finance | |
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Apps Being Evaluated by Lumi Technologies Ltd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lumi Technologies Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lumi Technologies Ltd digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Lumi Technologies Ltd Technographics
Lumi Technologies Ltd is a Communications organization based in United Kingdom,
with around 200 employees and annual revenues of $15.0 million.
Lumi Technologies Ltd operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Microsoft 365 and Zendesk Service,
covering areas like ERP Financial, Collaboration and Customer Support.
Lumi Technologies Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and Zendesk.
Lumi Technologies Ltd recently adopted applications including
EasyDMARC in 2021, Amazon CloudFront in 2019 and Salesforce Pardot in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lumi Technologies Ltd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lumi Technologies Ltd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lumi Technologies Ltd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.