Boston, 02109, MA,
United States
Lux Scientiae Technographics
Lux Scientiae Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lux Scientiae and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Lux Scientiae employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lux Scientiae has purchased the following applications: ERP Gold for ERP Financial in 2022, TeamSupport SnapEngage for Chatbots and Conversational AI in 2021, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lux Scientiae is running and its propensity to invest more and deepen its relationship with ERP Gold , Visa , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lux Scientiae revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lux Scientiae intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lux Scientiae Tech Stack and Enterprise Applications
Lux Scientiae ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ERP Gold | Legacy | ERP Gold | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, Lux Scientiae implemented ERP Gold, deploying the ERP Gold application as an ERP Financial solution to support commercial and operations processes in the United States and to gain better real time access and reporting. The vendor testimonial highlights ERP Gold's clean, mobile friendly design and robust feature set, indicating usage across mobile and desktop for business users focused on commercial operations and visibility into financial and customer data.
Deployment work emphasized configuration of core accounting and CRM workflows consistent with ERP Financial functional patterns, with reporting dashboards and mobile enabled interfaces to support sales, billing, and operations tasks. Governance centered on operational reporting workflows and role based access to centralize financial and customer records, and the implementation scope covered commercial and operations teams within the United States to improve operational access to real time reports.
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Payment Processing | ERP |
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2011 | 2011 |
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Lux Scientiae AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Lux Scientiae implemented TeamSupport SnapEngage on their website. TeamSupport SnapEngage is deployed as a Chatbots and Conversational AI solution to deliver embedded web chat, proactive messaging, and conversational intake for customer inquiries.
The implementation configures the TeamSupport SnapEngage web chat widget to capture conversation transcripts, provide canned responses and route sessions to human agents, enabling conversational handoff into existing ticketing workflows and email follow up. Configuration was proportioned for a professional services firm with 50 employees, with agent facing workflows, template content management, and session transfer controls aligned to support and sales intake.
Operational scope is the public website with day to day ownership by customer support and sales teams, and governance centered on chat response procedures, message templates, and transcript retention policies. Integrations are focused on conversational routing and ticketing workflows within the company environment as is typical for Chatbots and Conversational AI deployments, and the rollout supports agent desktop use and knowledge capture to inform ongoing support operations.
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Lux Scientiae Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Lux Scientiae implemented Adobe Connect. The deployment uses Adobe Connect on their website as a web meeting and webinar platform within the Audio Video and Web Conferencing category, supporting client presentations, remote training, and internal collaboration for the 50 employee professional services firm in the United States.
The implementation centers on hosted Adobe Connect meeting rooms and webinar capabilities, leveraging standard Audio Video and Web Conferencing features such as persistent meeting rooms, screen sharing, session recording, attendee controls, and breakout room facilitation. Access is provisioned through the company website to streamline client facing sessions, and administration is managed internally by operations and client services teams to handle scheduling, participant registration, and content governance.
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Lux Scientiae Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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Lux Scientiae CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Lux Scientiae ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Lux Scientiae PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Lux Scientiae IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Lux Scientiae CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Lux Scientiae
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Lux Scientiae Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||