Lyft
185 Berry Street, Suite 400,
San Francisco, 94107, CA,
United States
San Francisco, 94107, CA,
United States
1 844-250-2773
Professional Services
Lyft Technographics
Lyft Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lyft and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2934 Lyft employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lyft has purchased the following applications: Expensify Expense Management for Expense Management in 2015, Lever by Employ for Applicant Tracking System in 2014, Oracle Autonomous AI Database for AI Database in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lyft is running and its propensity to invest more and deepen its relationship with Expensify , Intuit , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lyft revenues, which have grown to $5.79 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lyft intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lyft Tech Stack and Enterprise Applications
Lyft ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Expensify | Legacy | Expensify Expense Management | Expense Management | ERP | n/a | 2015 | 2015 |
In 2015, Lyft implemented Expensify Expense Management to centralize employee expense reports and standardize submission across the organization. The deployment targeted finance and travel expense workflows within Lyft in the United States, focusing on receipt capture, mobile expense submission, and automated approval routing to manage expense reporting at scale.
Expensify Expense Management was configured to enforce corporate expense policies, maintain auditable expense report records, and enable configurable approval hierarchies for finance approvers. The configuration leveraged typical Expense Management capabilities including receipt OCR, rule based policy enforcement, approval workflows, and reimbursement tracking, and operational governance was assigned to finance for policy maintenance and approver role assignment, with expense reports processed via Expensify.
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Expense Management, Tax Management | ERP |
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2017 | 2017 |
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Payment Processing | ERP |
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2015 | 2015 |
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Lyft HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Lyft implemented Lever by Employ as its Applicant Tracking System and surfaced the platform on its public careers site to capture candidate applications. The deployment uses Lever by Employ as a cloud-hosted ATS to centralize job listings and intake, supporting Talent Acquisition and HR workflows through Lyft's website career pages.
Configuration emphasizes core Applicant Tracking System capabilities, including job posting management, candidate application capture, structured recruiting pipelines, interview scheduling orchestration, and offer tracking. Governance focused on centralizing requisition control and standardizing hiring stages and role-based access for recruiting operations and hiring managers, with applicant routing performed directly from the Lyft careers site into configured pipelines.
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Applicant Tracking System | HCM |
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2015 | 2015 |
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Applicant Tracking System | HCM |
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2020 | 2020 |
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BackGround Screening | HCM |
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2016 | 2016 |
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BackGround Screening | HCM |
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2018 | 2018 |
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Benefits Administration | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2020 | 2020 |
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Video Interviewing, Talent Assessment | HCM |
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2019 | 2019 |
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Lyft AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Autonomous AI Database | AI Database | AI Development | Deloitte | 2021 | 2021 |
In 2021, Lyft implemented Oracle Autonomous AI Database. Lyft used Oracle Autonomous AI Database alongside Oracle Cloud ERP and Oracle Analytics to create a single source of finance and operations data and significantly accelerate financial close processes in the United States.
The implementation leveraged the AI Database as a centralized data layer for finance and operations, configured to consolidate transactional and reporting datasets. Lyft configured Oracle Autonomous AI Database to exploit autonomous management, automatic tuning, and AI enabled analytics capabilities typical of AI Database deployments, supporting query performance and reduced manual database administration.
Integrations centered on Oracle Cloud ERP and Oracle Analytics, with Oracle Autonomous AI Database serving as the canonical finance and operations store for US accounting and operational reporting. Deloitte acted as the systems integrator, supporting data modeling, ETL orchestration, and the technical integration work required for the ERP, analytics, and database alignment.
Governance emphasis included a centralized data model and controls to support close orchestration and month end procedures, with operational ownership concentrated in finance and operations teams in the United States. The explicit outcome reported was a significant acceleration of financial close processes in the United States.
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Lyft AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Computer Vision | AI-Powered Application |
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2025 | 2026 |
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Lyft Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Lyft Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2025 | 2025 |
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Lyft Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Lyft Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Lyft CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Lyft EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2020 |
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Lyft ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Lyft TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Lyft PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2023 | 2023 |
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Test Automation Platform | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2013 | 2013 |
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Lyft IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2011 | 2011 |
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Database Management | IaaS |
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2019 | 2019 |
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Lyft CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Loss Prevention | CyberSecurity |
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2018 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Lyft Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Lyft
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Talent, Business and Operations | Director | HR | |
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Head of People Business Partners | Director | HR | |
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VP of Talent & Inclusion | VP | HR | |
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VP, People | VP | HR | |
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Head of Total Rewards and HR Systems | Director | HR | |
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Co-founder & CEO | CXO | Finance | |
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Co-Founder & President | CXO | Finance | |
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Director of Communications | Director | Marketing | |
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Chief Financial Officer | CXO | Finance | |
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VP, Controller | VP | Finance | |
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Finance Manager | Manager | Finance | |
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Head of IT | Director | IT | |
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Accounts Payable Specialist | Manager | Finance | |
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Procurement and Travel Specialist | Manager | Procurement | |
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Senior Finance Manager | Manager | Finance | |
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Chief Strategy Officer | CXO | Finance | |
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Director of FP&A | Director | Finance | |
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Head of Procurement | Director | Procurement | |
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CTO | CXO | Finance | |
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VP Engineering | VP | R&D | |
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Director of Analytics | Director | Finance | |
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Interim Head of Business Intelligence Analytics | Director | IT | |
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Procurement Operations Manager | Manager | Procurement | |
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Chief Information Officer | CXO | IT | |
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Oracle Cloud Business Systems Lead | Manager | IT | |
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Head of Customer Experience | Director | Customer Service | |
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Director, Customer Success | Director | Customer Service | |
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VP of Customer Experience | VP | Customer Service | |
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Head of Executive Recruiting | Director | HR | |
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Vice President, People (HR) | VP | HR | |
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Director - Compliance and Office of Safety | Director | Finance | |
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Senior Recruitment Director | Director | HR | |
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Head of CRM & CX Eng | Director | Customer Service | |
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Head of Partner & Customer Engagement | Director | Customer Service | |
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Customer Experience Team Lead | Manager | Customer Service | |
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General Counsel & Corporate Secretary | Manager | Finance | |
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Chief People Officer | CXO | HR | |
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Senior Recruiting Manager | Manager | HR | |
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Talent Compliance Process Manager | Manager | Legal | |
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Head of Global Security | Director | Operations | |
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Regional Manager, Physical Security | Manager | Operations | |
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VP of Technology | VP | IT | |
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Apps Being Evaluated by Lyft Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lyft IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lyft digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Lyft Technographics
Lyft is a Professional Services organization based in United States,
with around 2934 employees and annual revenues of $5.79 billion.
Lyft operates a diverse technology stack with applications such as
Expensify Expense Management, Lever by Employ and Oracle Autonomous AI Database,
covering areas like Expense Management, Applicant Tracking System and AI Database.
Lyft has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Expensify, Employ and Oracle.
Lyft recently adopted applications including
Baidu Apollo Go in 2025, Solana Blockchain in 2025 and FreshDesk Customer Support in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lyft’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lyft’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lyft technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.