Seattle, 98188, WA,
United States
Lynden Incorporated Technographics
Lynden Incorporated Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lynden Incorporated and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Lynden Incorporated employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lynden Incorporated has purchased the following applications: ABS NS HSQE and Vetting Manager for Environment, Health and Safety (EHS) in 2017, ABS NS Maintenance Manager for Enterprise Asset Management in 2017, Hubspot Live Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lynden Incorporated is running and its propensity to invest more and deepen its relationship with ABS Nautical Systems , UKG , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lynden Incorporated revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lynden Incorporated intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lynden Incorporated Tech Stack and Enterprise Applications
Lynden Incorporated HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ABS Nautical Systems | Legacy | ABS NS HSQE and Vetting Manager | Environment, Health and Safety (EHS) | HCM | n/a | 2017 | 2017 |
In 2017, Lynden Incorporated deployed ABS NS HSQE and Vetting Manager as a mobile workboat platform to address Environment, Health and Safety (EHS) activities across its Alaska operations. The deployment targeted ABS Nautical Systems NS Workboat fleet management capabilities, instrumenting HSQE workflows for workboat crews and fleet maintenance teams.
The implementation covered the NS Workboat product HSQE units, including maintenance, health, safety, quality and environment modules, while bringing Vetting Manager functionality into the mobile operations stack. ABS NS HSQE and Vetting Manager was configured to support onboard data capture and HSQE process execution, aligning fleet maintenance and safety procedures with the EHS application set.
Deployment scope was explicitly within Lynden companies Bering Marine Corp and Alaska Marine Lines, focusing on workboat fleets and their operational crews. Governance centered on operationalizing HSQE units for fleet operations and maintenance functions, with rollout beginning through the new mobile platform for workboats and adoption by onboard personnel and shore-based fleet support teams.
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Workforce Management | HCM |
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2012 | 2012 |
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Lynden Incorporated ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ABS Nautical Systems | Legacy | ABS NS Maintenance Manager | Enterprise Asset Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Lynden Incorporated deployed ABS NS Maintenance Manager across its maritime subsidiaries, with the initial rollout focused on workboats operated by Bering Marine Corp and Alaska Marine Lines. The deployment positioned ABS NS Maintenance Manager as an Enterprise Asset Management solution supporting mobile operations for NS Workboat fleet management.
The implementation activated the maintenance and HSQE units of the NS Workboat product, covering maintenance work order creation, preventive maintenance scheduling, and HSQE reporting tied to health, safety, quality and environment processes. ABS NS Maintenance Manager was configured to support vessel-level inspections and asset condition tracking, aligning fleet maintenance workflows with maritime compliance and operational readiness requirements.
Operational coverage was explicitly maritime, centered on workboat fleets and onboard mobile use, and impacted maintenance, vessel operations, and HSQE teams across the two Lynden companies. The mobile platform for workboats extended field data capture and incident reporting to crews, enabling shore-based planners to consume standardized maintenance and HSQE records.
Governance and rollout emphasized unit-specific configuration for maintenance and HSQE, with the NS Workboat fleet management product layered to support fleet-level visibility and consistent inspection templates. The program focused on operationalizing mobile maintenance workflows and integrating routine HSQE reporting into daily vessel operations without mention of external system integrations.
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Lynden Incorporated AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Lynden Incorporated deployed Hubspot Live Chat on its public website. The Hubspot Live Chat implementation functions as a Chatbots and Conversational AI layer delivering real-time website messaging to support customer engagement and inbound lead capture.
The deployment centered on the Hubspot Live Chat widget and conversational workflows, configured to surface proactive messages, capture contact intent, and retain session transcripts. Configuration included routing rules to direct sessions to appropriate teams and standardized response templates to ensure consistent initial engagement. Automation workflows were used to create contact records and log session activity for downstream follow up within the digital engagement stack.
Implementation scope was scoped to the corporate website and supports customer service and commercial outreach functions in the United States, aligning chat routing to manage sales inquiries and operational support requests. Both automated responses and live agent escalation paths were provisioned to handle initial triage and transfer complex conversations to human operators. Session transcripts were retained to maintain visibility into customer interactions and to feed follow up workflows.
Operational governance established ownership among digital customer experience and sales operations teams to manage messaging policies, response standards, and content maintenance. Training and a lightweight governance model were implemented to standardize handoff procedures between automated chat sessions and human agents.
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Lynden Incorporated Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Lynden Incorporated SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fleet Management | SCM |
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2014 | 2014 |
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Fleet Management | SCM |
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2017 | 2017 |
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Fleet Management | SCM |
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2017 | 2017 |
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Transportation Management | SCM |
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2013 | 2013 |
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Lynden Incorporated CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Lynden Incorporated IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Lynden Incorporated CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Lynden Incorporated
Apps Being Evaluated by Lynden Incorporated Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-12 | Lynden Incorporated | Evaluated | Lufthansa Systems AG | Lufthansa Systems Lido/Flight | Flight Management | ERP Services and Operations |